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Omni Amelia Island Resort & Spa

4.0 star property

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Photo gallery for Omni Amelia Island Resort & Spa

Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Aerial view
9 restaurants, breakfast, lunch, dinner served; pizza
9 restaurants, breakfast, lunch, dinner served; pizza

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
39 Beach Lagoon Road, Fernandina Beach, FL, 32034
  • Omni Amelia Island Resort Golf
    ‪6 min walk‬
  • American Beach
    ‪5 min drive‬
  • Fort George Island Cultural State Park
    ‪9 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪48 min drive‬

Room options

View all photos for Premier Suite, 1 King Bed, Ocean View, Corner (Pool View)

Premier Suite, 1 King Bed, Ocean View, Corner (Pool View) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Suite, 1 King Bed, Ocean View, Corner (Pool View)

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible, Ocean View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Room, 1 King Bed, Accessible, Ocean View

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (End Suite, Pool View)

Suite, Ocean View (End Suite, Pool View) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Ocean View (End Suite, Pool View)

  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, Ocean View (Pool View)

Executive Suite, Ocean View (Pool View) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Executive Suite, Ocean View (Pool View)

  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll-in Shower)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View (Pool View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Room, 1 King Bed, Ocean View (Pool View)

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Oceanfront

Deluxe Room, 2 Queen Beds, Oceanfront | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, bathrobes

Deluxe Room, 2 Queen Beds, Oceanfront

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View (Roll-in Shower)

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (Roll-in Shower) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (Roll-in Shower)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Oceanfront

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible, Ocean View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds, Accessible, Ocean View

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Ocean View (Pool View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds, Ocean View (Pool View)

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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Indoor pool, 2 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas

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  • Hot tub
  • Spa
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4.2 out of 5, Very good, (1119)
The price is CHF 270
for 1 room
includes taxes & fees
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About this property

Omni Amelia Island Resort & Spa

Family fun on the beach, with 2 outdoor pools, near Omni Amelia Island Resort Golf
Spend the day relaxing at the beach, practising your swing on Omni Amelia Island Resort & Spa's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.
Omni Amelia Island Resort & Spa offers 402 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa and Salon at Omni Amelia Island Resort has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of Omni Amelia Island Resort & Spa's great beach location. During your stay, you're just a quick walk from Omni Amelia Island Resort Golf. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 9 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 9 restaurants, a coffee shop, a poolside bar and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Indulge with deep-tissue massages, body scrubs or hydrotherapy at The Spa and Salon at Omni Amelia Island Resort
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a golf course, 15 outdoor tennis courts and a 24-hour gym
  • Guests have great things to say about the helpful staff and the beach
  • 2.8 mi (4.5 km) from Fort George Island Cultural State Park and 9 mi (14.5 km) from Amelia Island Museum of History
  • Dogs welcome for a fee (restrictions apply)
As a guest of Omni Amelia Island Resort & Spa, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 30 meeting rooms are available. Event space at this resort measures 16825 square feet (1563 square metres) and includes a conference centre. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Omni Amelia Island Resort & Spa. Parking is available for a fee.

This 4-star Fernandina Beach resort is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to noon.
Marché Burette – This delicatessen serves breakfast and lunch.
Oceanside – This beachfront seafood restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Verandah – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Bob's Steak & Chop House – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Natural Slice – This restaurant specialises in pizza. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 26.75 per day)
  • Secured, covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 33 to 38 per person
  • 4 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bob's Steak & Chop House
  • Marché Burette
  • Natural Slice
  • Oceanside
  • The Verandah

Things to do

  • 15 outdoor tennis courts
  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Kayaking
  • Mini golf
  • Paddleboard
  • Piano
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 30 meeting rooms
  • Computer station
  • Conference centre (16,825 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Firepit
  • On a river
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 26 February 2024 to 15 May 2025 (completion date subject to change). The following areas are affected:
  • Golf course

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 224 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per day
  • Resort fee: USD 44.80 per accommodation, per night
The resort fee includes:
  • Beach access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 33 to 38 per person
  • Covered self-parking fee: USD 26.75 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 224 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Amelia Omni
Omni Amelia Island Resort
Omni Amelia & Spa Fernandina
Omni Amelia Island Plantation Resort
Omni Amelia Island Resort & Spa Resort
Omni Amelia Island Resort & Spa Fernandina Beach
Omni Amelia Island Resort & Spa Resort Fernandina Beach
Plantation Amelia Island Resort
Omni Plantation
Omni Amelia Island Resort Resort
Amelia Plantation
Omni Amelia Island Resort Fernandina Beach
Omni Plantation Resort

Omni Amelia Island Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 649 out of 1130 reviews
Rating 8 - Good. 227 out of 1130 reviews
Rating 6 - Okay. 147 out of 1130 reviews
Rating 4 - Poor. 72 out of 1130 reviews
Rating 2 - Terrible. 35 out of 1130 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eric, Ann Arbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel on the beach with sensational, friendly staff. Only real concern was the room. We had three issues -- the first was the lever to open and close the drain on the sink was missing. The second was that the plastic plate around the outlet next to the sink was severely damaged. And lastly, the door would not lock when closed. All three of these issues were dealt with promptly during our stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Rebecca, Portland

Travelled with partner
Liked: Cleanliness, staff & service
The staff and the property grounds were excellent, but the rooms are in desperate need of renovation. Definitely not what is expected from an Omni property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special resort in natural surrounding
Awesome service, everyone was very friendly and helpful, willingly and genuinely providing their service, the manager, Leon was very accommodating and professional in resolving some issues with the room. Would definitely come back to stay for longer!
Stayed 1 night in Dec 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Jerri, Hilton head

Stayed 1 night in Dec 2024

8/10 Good

Latoya, Hinesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but the walls are paper thin. You can hear everything that happens in the adjacent room.
Stayed 1 night in Dec 2024

10/10 Excellent

prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with some great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

KATHY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, good food, beautiful and clean hotel and resort.
Stayed 1 night in Dec 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
The TV in my room doesn't work. I'm starving, and I can't even get a bag of chips here after midnight. The internet isn't working. Check-in was a terrible experience. Shower leaks all over the bathroom floor due to an awful design flaw. 1 out of 10 hotel experience, from a 200 night per year executive traveler. The only good news is that I just booked one night, and I can change hotels tomorrow.
Stayed 1 night in Dec 2024

10/10 Excellent

QinQin

Stayed 1 night in Nov 2024

10/10 Excellent

Homer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No additional comments.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable beds needs maintenance
Definitely not A “Omni” resort experience. The Beds are AWFUL old and very uncomfortable. The first room had renovated decor. Pretty tile, nice shower head, good hot water pressure. Updated Capet but it was dirty and moldy smell. I ask to move rooms due to the awful bed and they did. 2nd room the bed was more comfortable but not good. Capet was clean. Renovates furniture but an old tub with newer tile. When went to shower the diverted was broken so maintenance had to come fix it. The coffee pot did not work. And the safe did not work. The Resort property is absolutely gorgeous pools, beautiful decorations for Christmas, large awesome fireplaces roaring. Note The distance into the historic downtown is about 20 minutes drive but we were able to uber easily.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well managed. The layout was very convenient. The shuttle bus was so frequent it felt as though the drivers were our personal drivers. The staff were so friendly and went out of their way to make you feel special.
Stayed 3 nights in Dec 2024

10/10 Excellent

Theresa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding
Stayed 3 nights in Dec 2024

8/10 Good

ARLENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are kept well. I’m sure it’s more beautiful in the spring time.
Stayed 2 nights in Dec 2024

6/10 Okay

Effie

Liked: Staff & service
Room needs updating and renovation. Furniture was old and broken. Rooms need to be vacuumed in all corners and along baseboards. There were glass fragments and dirt. Trash bins should have liners for disposal of wet and used tissues and cotton balls/ ear cleaners.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay over the Thanksgiving weekend. Every part of the stay was wonderful, from the initial greeting by the gentleman who assisted us with our luggage and every person after that until we checked out. All questions were immediately answered and no request we made was forgotten about or ignored. Service was amazing as well as the food at each venue on the property. Will highly recommend this hotel to anyone we know who will be visiting the area.
Stayed 5 nights in Nov 2024

8/10 Good

Mandrill

Liked: Cleanliness, staff & service, property conditions & facilities
it’s cool
Stayed 2 nights in Dec 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking should be free and is far from the hotel, as is the gym.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice place. The grounds were awesome and the sprouting areas were breath taking.
Stayed 3 nights in Nov 2024

6/10 Okay

Greg

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The views from the property were amazing. The location to the beach and walking trails were a draw. That is where the positive ended for the property. The property was disconnected and getting from the parking to the rooms and lobby was awkward and not well instructed. The room looked old and the air didn’t work very well. There were also holes in the curtains. The way the property is setup is more of a motel style instead of a hotel, since the rooms can only be accessed from the walkway outside. Services were very lacking for a luxury hotel. The cleaning service had to be requested one day. There were dresses hung up in the room and after the room was requested to be cleaned cleaned, the dresses were left on the floor. I asked about pressing service since we were there for a wedding. The front desk staff didn’t know what services were offered. The room had a note about pressing service, which I tried. Luckily I didn’t need it to be done that day, because the shirt I sent was more wrinkled when it was returned than sent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Naomi

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Understaffed and staff undertrained. Property getting on, our room door didn't work (didn;t close) and the fire alarm went on at 4 AM and had to be unhooked and physically removed. Food is mediocre (appeared to be mass produced and reheated) and is VERY expensive, Advertised as family friendly but is sedate and didn't look like a fun place for little ones (especially in cold weather).
Stayed 3 nights in Nov 2024