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Windsor Inn of Jacksonville

2.5 star property

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Photo gallery for Windsor Inn of Jacksonville

Pool
Reception
Aerial view
Reception
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • Pet-friendly
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
1351 Airport Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪18 min walk‬
  • UF Health North
    ‪3 min drive‬
  • UF Health Hospital North
    ‪3 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Developer Inn & Suites Airport JAX, a Baymont by Wyndham

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, (559)
The price is CHF 72
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Developer Inn & Suites Airport JAX, a Baymont by Wyndham

About this property

Windsor Inn of Jacksonville

Jacksonville hotel in Northside with 24-hour fitness centre and 24-hour front desk
Along with a 24-hour fitness centre, this smoke-free hotel has a microwave in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden and a picnic area are on-site.
Windsor Inn of Jacksonville offers 117 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels.

Bathrooms include a bath and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Windsor Inn of Jacksonville. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Self-service breakfast served daily for a fee
  • Amenities include meeting rooms, a terrace and TV in a common area
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the value of their stay and the helpful staff
  • 14 minutes by car from Jacksonville Cruise Terminal and 9 minutes from Jacksonville Zoo and Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
Windsor Inn of Jacksonville offers its guests a 24-hour fitness centre, a terrace, and a garden. WiFi is free in public spaces. The business-friendly Windsor Inn of Jacksonville also features a picnic area, express check-out, and a television in common area. Self parking is free.

This Jacksonville hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6:30 AM to 9:00 AM.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 9:00 AM for a fee: USD 7.99 for adults and USD 7.99 for children

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (89 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 35
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 25 per stay
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 7.99 for adults and from USD 7.99 for children
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-in fee: USD 35
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn Jacksonville
Quality Jacksonville

Windsor Inn of Jacksonville Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 298 out of 914 reviews
Rating 8 - Good. 222 out of 914 reviews
Rating 6 - Okay. 124 out of 914 reviews
Rating 4 - Poor. 95 out of 914 reviews
Rating 2 - Terrible. 175 out of 914 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Macey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Autumn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms smelled like cat urine and mold. Front desk refused to give towels. Breakfast is NOT included in the price of the room. People live full time here. Smoke Marijuana outside their rooms. Did not give back deposit because they said the room smelled. But the room had smelled when we first got into it.
Stayed 2 nights in Nov 2024

6/10 Okay

Yashira

Travelled with group
Liked: Cleanliness, staff & service
It was a good experience. Booked the hotel last minute so didn’t get to research the hotel. Breakfast was ok at best.
Stayed 1 night in Nov 2024

2/10 Terrible

Leann

Stayed 1 night in Oct 2024

10/10 Excellent

China

Liked: Cleanliness, staff & service, property conditions & facilities
Fornthe price, the property was great. Could use a little touches but everything was clean and the staff was very friendly.
Stayed 1 night in Nov 2024

6/10 Okay

Mari

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Some units are nicer than others. Some need maintenance. You can change rooms if you don't like the one you're given.
Stayed 8 nights in Oct 2024

8/10 Good

Kingsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and clean. The staff are respectful. I will like the swimming pool to be open for guests to swim if they want.
Stayed 1 night in Nov 2024

4/10 Poor

Raven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Jakoria

it was nice and well put together
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE ALL AROUND
Horrible. They are NOT dog friendly, sheets and comfortable has stains, bathroom had mold and flooded when you showered. Doors don’t close properly there’s a gap between door and trimcharge for service animals. Horrible customer service they will literally laugh in your face. Never again Kicked us out for the dog “barking” but infact he wasn’t bc we were literally in the room sleeping. They just steal your money was told id be refunded and nothing.
Stayed 5 nights in Nov 2024

4/10 Poor

Jason

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Never To Return
Pulled up and thought it looked VERY dated. There was no signage with the hotel name on it. The front desk could not find my reservation through hotels.com. I made this reservation for 2 rooms with breakfast included almost a year ago when planning our cruise. They said they got a new system and did not have it. I asked how much it was and was qutoted double the from my reservations. I showed her my email and she honored the price w/ a $50 cash deposit. Went to the room and was not impressed. There was a chair that was falling apart and was place was just sketchy looking. I went back to get a refund and was told no refund. She gave me another room in the inner area looking at the pool and told me that when the other friends got there she would give them a room next door or at least really close. There was an old couch that we would not sit on. There was some good restaurants very close by. We went to the store and bought cleaning lysol wipes and spray to clean it better. My friends came and They did not give them the room near us which a few i saw were vacant. I went with them to there room it was doable for 1 night with some extra cleaning which we did. The grass was uncut in the inner area around the pool. We did not get in the pool. They wanted to charge extra for breakfast so we did not eat there. Went to get our deposit and they could not find it at first. The deposit system seems unorganized. We did finally get the $50 back and survived the night. Never to return.
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Liked: Property conditions & facilities
No wifi
Front desk very friendly. Wifi never worked. Wanted $8.59 for breakfast
Stayed 1 night in Nov 2024

8/10 Good

Shontel

Stayed 1 night in Nov 2024

4/10 Poor

craig

Front desk did not hold room requested And said they would block for me Tv anf internet did not work When I asked at front desk they told me it work intermittently And than the told me to stop complaining and I could always leave if I was not jappy
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

Alray

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got there on my check in day and they informed me right then and there that I didnt have a reservation due to new management being in charge and my reservation being lost. I was then told I couldn't stay because they were overbooked. I will be reporting to Hotels.com and getting a refund.
Stayed 3 nights in Nov 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for a one night stay… Hotel claim they never received payment my card was charged and I had proof of payment receipt
Stayed 1 night in Nov 2024

4/10 Poor

Ward

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

kieth

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Oct 2024

10/10 Excellent

Antuan

Stayed 7 nights in Oct 2024

2/10 Terrible

Deanna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms nice..BUT I PAID ON LINE. THEY ASKED 50.00 DEPOSITE TO BE GIVIN BACK ROOMS ARE PET FRIENDLY BUT YET KEPT DEPOSIT BECAUSE OF DOG ALSO SMELLED CIGAR I WILL NOT GO BACK KEPT MY DEPOSITE SO MY ROOM WAS OVER 100.00 FOR NIGHT
Stayed 1 night in Oct 2024

4/10 Poor

Ross

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Simple and can't beat the price.
I took a flyer on Windsor because of economics and I'm glad I did. I normally stay at much more expensive locations that cost literally twice as much. I was alone so didn't need anything grand. I just needed simple, cheap and quiet. There was a problem with the later but the hotel staff handled that deftly. The hotel appears to be an old hotel that a family has taken over to run and remodel. The whole place while old has been completely redone top to bottom. The grounds as well as rooms are clean and don't smell or anything like that. The rooms have been redone completely and look very nice. The only thing I would have wanted differently is a better TV and bed. On the hidden plus side Tmobile data speeds were EXCEPTIONAL here vs. poor at other hotels. The family running the place is super nice and clearly invested in its success by their actions. Seriously though for the price a paid while I was passing through I couldn't be more pleased!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ushawnda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024