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Tru by Hilton Jacksonville Airport I-95

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Jacksonville Airport I-95

Terrace/patio
Lobby
Exterior detail
Outdoor pool
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, blackout curtains, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking included
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
1265 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    19 min walk
  • UF Health North
    3 min drive
  • UF Health Hospital North
    3 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    5 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Jacksonville Airport

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.4 out of 5, Excellent, (1743)
The price is CHF 102
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hyatt Place Jacksonville Airport

About this property

Tru by Hilton Jacksonville Airport I-95

Jacksonville hotel in Northside with free airport shuttle and 24-hour front desk
This smoke-free hotel features an outdoor pool, coffee/tea in a common area and laundry facilities. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with a hairdryer and blackout curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Jacksonville Airport I-95. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Jacksonville Zoo and Gardens and 13 minutes from Jacksonville Cruise Terminal
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
As a guest of Tru by Hilton Jacksonville Airport I-95, you'll find an outdoor pool, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). Tru by Hilton Jacksonville Airport I-95 also features a front desk safe and a lift. Self parking is free.

This Jacksonville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (61 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Tru by Hilton Jacksonville Airport I-95 offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 329 out of 435 reviews" "
Rating 8 - Good. 67 out of 435 reviews" "
Rating 6 - Okay. 20 out of 435 reviews" "
Rating 4 - Poor. 4 out of 435 reviews" "
Rating 2 - Terrible. 15 out of 435 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night before a cruise. Extremely clean and comfortable beds. Staff was very friendly.
Stayed 1 night in Sep 2024

2/10 Terrible

Teresa, Vero Beach

Liked: Cleanliness, property conditions & facilities
Terribke customer service refusing to refund Wi-Fi charges that were supposed to be free.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremiah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jamara

Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location if you’re going to Jacksonville to get on a cruise. Very convenient to the port.
Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was amazing and staff very friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Judy

Did not stay here. They were very professional to contact me and explain that the room I needed was not available because of a maintenance issue (ADA). They told me there would be no cost to cancel and they were very apologetic about the situation.
Stayed 3 nights in Sep 2024

10/10 Excellent

thomas b

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. I heard one of the room attendants singing down the hall in the morning and it brightened my day.
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Beth J

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Racquel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Gertrude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of the hotel.
The front desk greeted us in a very friendly manner and it was fast. The double bed room was clean with fresh linens on the beds. The mattress and pillows were like sleeping on air. Bathroom was perfectly appointed with everything one needs. Breakfast was ready at 6 AM and plentiful. There was something for everyone’s different needs/tastes. Very friendly breakfast staff and all food areas were exceptionally clean. Plenty of tables and seating arrangements.😊
Stayed 1 night in Sep 2024

4/10 Poor

Norma

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They property was nice, some of front desk staff need customer service training.Dia was very nice, breakfast staff was great
Stayed 1 night in Sep 2024

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The hotel was extremely nice and clean. Highly recommend this hotel to any guests looking for a very good quality hotel for the price. When first arrived at the hotel at around midnight to check in the front desk receptionist was not too friendly but every one else we encountered during our stayed was extremely lovely and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable but small
Overall positive experience, the room iwas clean, but smaller than I expected
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Quite.
Stayed 1 night in Sep 2024

10/10 Excellent

Callie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast … friendly service ..loved the shower..
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kerensa

Liked: Cleanliness, staff & service, property conditions & facilities
Budget friendly, clean room, lovely scented soaps.
Stayed 1 night in Sep 2024