Tru by Hilton Jacksonville West I 295

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Egyptian cotton sheets, premium bedding, pillow-top beds
Reception
Lobby
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Jacksonville-Baldwin Rail Trail
    6 min drive
  • Edward Waters College
    10 min drive
  • Shands Jacksonville Medical Center
    12 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    20 min drive

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About this property

Tru by Hilton Jacksonville West I 295

Jacksonville hotel in Northside with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop. Housekeeping is available on request.
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations, with a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. This Jacksonville hotel provides complimentary wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Tru by Hilton Jacksonville West I 295, you'll be close to Jacksonville-Baldwin Rail Trail. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from St. Paul AME Church and 15 minutes from Jacksonville Zoo and Gardens
  • Cats and dogs welcome for a fee
Tru by Hilton Jacksonville West I 295 offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Tru by Hilton Jacksonville West I 295 also features laundry facilities, a corner/local shop, and a front desk safe. Free self parking is available.

This 3-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 71 reviews" "
Rating 8 - Good. 11 out of 71 reviews" "
Rating 6 - Okay. 8 out of 71 reviews" "
Rating 4 - Poor. 0 out of 71 reviews" "
Rating 2 - Terrible. 3 out of 71 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Stayed 1 night in Aug 2024

10/10 Excellent

Jackeline, Palmetto Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was new and close to where I was going. Did not like that it is a truck stop next door.
Stayed 1 night in Sep 2024

10/10 Excellent

Lasenta

Stayed 1 night in Aug 2024

10/10 Excellent

Katina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a short stay. What I observed I would definitely stay again. Rooms are beautiful and the common areawas very clean and friendly looking.
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was new so super clean and nice. Front desk staff was super friendly. It is in an industrial are so there are not a lot of dining options near other than 2 truck stops. Only complaint is that the air conditioner is on a motion sensor. We were in Jacksonville to work and did not enjoy coming into a 80 degree room when we got off and got back to the hotel. No complaints other than that.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lasenta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Stayed 1 night in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean! Clean! Clean!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ridiberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to I-295 and brand new hotel with EV chargers!
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and above standard
Stayed 1 night in Jun 2024

10/10 Excellent

Tyler

Liked: Cleanliness, amenities
Brand new and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sheila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice,clean. Staff wasn't overly friendly but professional. TV stop working on day 2 in the evening. Left a message with front desk but no one reached out. Small fridge didn't work till second day. Will come back. Very clean and breakfast was decent
Stayed 2 nights in Jul 2024

10/10 Excellent

song

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful new hotel!
Stayed 1 night in Jun 2024

10/10 Excellent

Jonte

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Carolina

Stayed 1 night in Jun 2024

6/10 Okay

Miriam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s advertised as serving a buffet breakfast and there wasn’t any food served. When asking the front desk about this I was told that breakfast is usually served every morning however no one showed up to cook. There weren’t any courtesy accommodations made for this inconvenience which is a shame for a hotel of this brand.
Stayed 1 night in Jun 2024

10/10 Excellent

Sheria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff, and overall hotel cleanliness was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Miguel

Stayed 1 night in Jun 2024