éL Hotel Jakarta

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for éL Hotel Jakarta

Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Reception
Premier Double Bed | Minibar, in-room safe, desk, laptop workspace
Spa

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Jalan Bukit Gading Raya No.1, Jakarta, Jakarta, 14240
  • Mall Of Indonesia
    10 min walk
  • Kelapa Gading Sport Mall
    14 min walk
  • Mal Artha Gading Shopping Mall
    20 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    48 min drive

Room options

Junior Suite, 2 Bedrooms

  • 64 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

Superior Twin Bed

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive Suite, 2 Bedrooms

  • 85 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

Deluxe Double Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Double Bed

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Premier Twin Bed

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Room Only Double Bed

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Suite, 3 Bedrooms

  • 101 sq m
  • City view
  • Sleeps 10
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

Superior Room Only Twin Bed

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Double Bed

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

éL Hotel Jakarta

Jakarta hotel in Jakarta Utara with 24-hour business centre and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a 24-hour business centre and a coffee shop/cafe are on-site.
ÉL Hotel Jakarta offers 303 air-conditioned accommodations with minibars and a safe. LCD televisions come with premium cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at éL Hotel Jakarta, you're just a quick walk from Mall Of Indonesia. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Saphire
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • 13 minutes by car from Bundaran HI and 13 minutes from Grand Indonesia
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. The business-friendly éL Hotel Jakarta also features an outdoor pool, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Saphire – Overlooking the pool, this restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 125,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Saphire

Family friendly

  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at éL Hotel Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 125000 per person
  • Airport shuttle fee: IDR 350000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

éL Royale Hotel Jakarta Kelapa Gading
Whiz Hotel Kelapa Grand Gading
éL Royale Hotel
éL Royale Jakarta Kelapa Gading
éL Royale Jakarta
Hotel éL Hotel Royale Jakarta Jakarta
Jakarta éL Hotel Royale Jakarta Hotel
Hotel éL Hotel Royale Jakarta
éL Hotel Royale Jakarta Jakarta
éL Royale Hotel Jakarta Kelapa Gading
Grand Whiz Kelapa Gading
éL Hotel Royale
éL Royale

éL Hotel Jakarta Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 55 out of 254 reviews" "
Rating 8 - Good. 101 out of 254 reviews" "
Rating 6 - Okay. 71 out of 254 reviews" "
Rating 4 - Poor. 15 out of 254 reviews" "
Rating 2 - Terrible. 12 out of 254 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Azmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and friendly staff. Good enviroment
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Ajib

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

6/10 Okay

Tresia

Stayed 1 night in Jun 2024

8/10 Good

Ernita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and professional staff from door man to reception and in room dining. Love the breakfast buffet. The minus not bidet, pls provide.
Stayed 2 nights in Apr 2024

10/10 Excellent

ester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place vr nice. Only the lift issue. But everything perfect
Stayed 10 nights in Dec 2023

6/10 Okay

Yudha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff is professional and polite. Unfortunately their Internet was not working most of the time. I stayed for 4 nights and Internet only worked on the first night. I had to use my data to do access the Internet. Although my room has smart TV, it’s useless without the Internet connection.
Stayed 4 nights in Oct 2023

8/10 Good

Evander

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Oct 2023

10/10 Excellent

Fatma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain about it
Stayed 2 nights in Sep 2023

6/10 Okay

Hendra

Travelled with family
Disliked: Cleanliness, staff & service
Very poor wifi, TV services, customer service
Their wifi was very slow me almost nonexistent. They also charged extra fees bath towels if you request one.which doesn’t make sense at all especially when we rented executive suites. When the hotel was full forget it to have decent breakfast as you don’t even have a place to sit. The place is within walking distance to Lotte mart which is a plus but I have to say with lack of Wifi, TV service and quality of customer service I don’t think I can come here anymore. Also if you stay here more than one night beware that you do need to one to registration at the lobby everyday so your card can work
Stayed 2 nights in Jun 2023

8/10 Good

Hamid

Travelled with family
Liked: Cleanliness, staff & service
Decent place for families. Menu is plain and simple, buffet breakfast spread daily, same thing every day almost. Staff are excellent and friendly. Definitely a plus point there. Be prepared to check in late. Wifi is not good. So do have a backup plan for that. Overall for a simple family vacation, should be fine.
Stayed 7 nights in Jun 2023

6/10 Okay

Matt, Mt Evelyn

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel is getting old and needs some serious maintenance. The closeness to loud speaker for muslim prayers is not great, too noisy at horrible times.

8/10 Good

UTTAM

Stayed 1 night in Oct 2022

6/10 Okay

Santa

Stayed 1 night in Sep 2022

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 4 nights in Jul 2022

6/10 Okay

Kristiawan

Stayed 1 night in May 2022

8/10 Good

Nani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

10/10 Excellent

Devendra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Devendra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good room clin and everting is ok worder
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
hotel condition its not wow but uts ok its good for those want to stay at gading area coz its far feom city center and airport .
Stayed 3 nights in Dec 2019

2/10 Terrible

Andri

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Long wait for lift
Staff were really friendly and strived to make our stay an enjoyable one. Hotel offered a late checkout (free up till 2pm in most cases) Some areas of the room were not the cleanest. Table was sticky and the curtains had slight holes. Very long wait time for the lifts. Out of 2 lifts, only 1 seemed to be working (No level indicator on most levels). Most of the time, we ended up taking the stairs down. For those who are noise-sensitive, you'll be able to hear the prayers outside very clearly at some timings. Do take note there are 2 entrances, most of the time we had to remind our cabs to take the right entrance in. Still, for the price paid, it's quite worth it. Hotel comes with pool and gym too.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Do not waste your money on breakfast. I booked a package with breakfast for 3 days. Most of the trays were either empty or with few miserable vegetables. Time: 8.15am. They did not take any effort to replenish the food, especially the only tray of protein, chicken. Everytime I asked, the same answer "another 5 minutes". I was there for 45 minutes and lost my patience waiting, and 2 this was 2 mornings in a row. Are they trying to cut costs by delaying replenish of food? I did march to the receptions and informed them that I would not be taking breakfast the next and request for a re-fund. They refuse since I booked thru' Expedia. But I paid thru' Expedia. I have no issue if the food I paid was not to my taste. But this was totally different matter as they refuse to replenish the food. I hope Expedia address my concern regarding my refund for the breakfast.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, staff very helpful, but elevators were very inefficient, had tto waot too long. They are upgrading though
Stayed 6 nights in Aug 2019