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Novotel Jakarta Gajah Mada

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Jakarta Gajah Mada

Outdoor pool
Front of property – evening/night
Minibar, in-room safe, desk, iron/ironing board
Check-in/check-out kiosk
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Air conditioning
    Air conditioning

Explore the area

Map
Jl Gajah Mada No 188, Jakarta, Jakarta, 11120
  • Jakarta History Museum
    19 min walk
  • Pasar Baru
    3 min drive
  • Mangga Dua Square
    3 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    36 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Suite, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Executive Level (Executive)

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 King Bed, Executive Level (Executive)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds

  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds, Executive Level (Executive floor)

Shower, eco-friendly toiletries, hair dryer, slippers

Premier Room, 2 Single Beds, Executive Level (Executive floor)

  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

Pool

Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel

Pool
Kids pool
Parking included
Free WiFi
4.7 out of 5, Exceptional, (307)
The price is CHF 44
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel

About this property

Novotel Jakarta Gajah Mada

Family-friendly Jakarta hotel in Taman Sari with a full-service spa
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Novotel Jakarta Gajah Mada offers 230 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Oddysius has 5 treatment rooms. Services include massages.
During your stay at Novotel Jakarta Gajah Mada, you're just a quick walk from Candra Naya. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Square
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Oddysius
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Candra Naya and 9 minutes on foot from Plaza Glodok
Novotel Jakarta Gajah Mada offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4704 square feet (437 square metres) and includes a conference centre. A sauna, spa services, and an arcade/games room are also featured at the family-friendly Novotel Jakarta Gajah Mada. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
The Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Le Bar – On-site cocktail bar. Happy hour is offered.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: IDR 130,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Bar
  • The Square

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,704 square foot of space)
  • Meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 484000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 130000 per person
  • Rollaway bed fee: IDR 484000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Gajah Mada Jakarta
Jakarta Gajah Mada
Jakarta Novotel
Novotel Gajah Mada
Novotel Gajah Mada Hotel
Novotel Gajah Mada Hotel Jakarta
Novotel Gajah Mada Jakarta
Novotel Jakarta
Novotel Jakarta Gajah Mada
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Jakarta
Novotel Jakarta Gajah Mada Hotel Jakarta

Novotel Jakarta Gajah Mada Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 106 out of 350 reviews" "
Rating 8 - Good. 161 out of 350 reviews" "
Rating 6 - Okay. 49 out of 350 reviews" "
Rating 4 - Poor. 29 out of 350 reviews" "
Rating 2 - Terrible. 5 out of 350 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel assures
After checking into another hotel and finding it filthy (I wont be using OYO ever again) the predictable standards of a chain like Novotel were just what I needed. Veey good price with a pool and very clean. Not the greatest location.
Stayed 3 nights in May 2024

8/10 Good

faisal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always remember what you pay and what you getting is important . but good hotel for all .
Stayed 2 nights in Jan 2024

2/10 Terrible

bilal

Stayed 2 nights in Dec 2023

10/10 Excellent

DEREK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the relative peace and quiet for such a busy area. I appreciated the look of the room. The gentleman that checked us in was very professional and friendly, a true asset to your hotel.
Stayed 1 night in Nov 2023

2/10 Terrible

atsushi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

william

Stayed 3 nights in Aug 2023

10/10 Excellent

Mareks

Stayed 1 night in Aug 2023

4/10 Poor

Tomoyoshi

Stayed 1 night in May 2023

6/10 Okay

Seen Yee

Business traveller
Overall was okay, there are room to improve especially the basic toiletries, there were no hand towel, shower cap, sanitary waste bag.
Stayed 2 nights in Mar 2023

8/10 Good

Bonnie

Travelled with family
Liked: Staff & service, room comfort
the rooms were large and comfortable but felt it wasn't clean enough. The sofa was very dusty and didn't feel comfortable sitting in it. We weren't in the room much but to sleep so it was fine.
Stayed 2 nights in Feb 2023

4/10 Poor

Georgios

Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad, but could be better.
I had good stay there. However, my review there: For the price I got, it s better to stay in another newer renovated hotel. Because the hotel is not fabulous, but the staffs are nice and friendly. Swimming pool is small. The bed was firm, good. Hotel strictly did not give late check out, need to pay if you need one :-(
Stayed 1 night in Jan 2023

6/10 Okay

Tjhan

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Sub-standard Accor Hotel.
The hotel did not reflect a 4-star hotel but a mere 2-star hotel. The aircon was broken though the engineer managed to fix it, it was not really cool. The hotel condition was gloomy. Amenities in the room was sub standard. Shampoo and bath gel bottles were empty. Sometimes the housekeeper didn't provide bottled water. I've stayed in many Accor hotels around the world, probably this is the worst.
Stayed 6 nights in Dec 2022

8/10 Good

TSUIYEN

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very friendly & helpful staff, poor breakfast
Positive: Very friendly & helpful staff, bed is comfortable and great for sleep Negative: Water is not hot enough for shower; very limited choices for breakfast, it starts by 07:00 but I went there nearly 08:00, a lot of plates were either empty or in a mass. Too many local people there and it was noisy as well
Stayed 2 nights in Nov 2022

6/10 Okay

Wai King

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pay what you get
You pay what you get! Hotel is very tired but staff are very friendly
Stayed 8 nights in Sep 2022

10/10 Excellent

Kim Hwee

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Living environment is clean and quiet
Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sauna, steam room, swimming pool are out of service. Room aircon are terribly weak, unable to cool down the room. breakfast is sub standard. calling for maintenance/engineering for assistance into the room takes forever (more than 30 minutes). housekeeping made shoddy work in cleaning room
Stayed 3 nights in Mar 2020

10/10 Excellent

abdul razak

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it's quite good when go back to airport not so heavy traffic to highway
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed Feelings
There were issues with the reservation and hotel claimed could not find my booking. Claimed that some of the rooms booked were cancelled, not all rooms come with breakfast, etc. the staff showed me their system bookings even though I’ve got the email confirmation from hotels.com. I still do not know what happened, if it’s a mistake by either Novotel or hotels.com, but kudos to the hotel staff in persevering to sort out with hotels.com. Hotel condition and location still as good.
Stayed 2 nights in Dec 2019

6/10 Okay

Andreas Surya

Stayed 2 nights in Dec 2019

4/10 Poor

Muthu, SG

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
House keeping is quite bad.. stayed in multiple Novotel, but this one the staff are saving on all amenities.. The steam room is under maintenance & the Sauna is quite old with almost zero maintenance.. floors are creaking & even the wooden water bucket is broken & there is a temporary plastic container inside this to hold water.. doesn’t live up to Novotel standards
Stayed 2 nights in Nov 2019

10/10 Excellent

Sofian

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019