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Nuanza Hotel & Convention

3.5 star property

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Lobby
Junior Suite | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
Jl. Raya Cikarang Cibarusah Km 40 No.17, Cikarang, West Java, 17530
  • CityWalk Lippo Cikarang
    ‪4 min drive‬
  • Jababeka Living Plaza
    ‪4 min drive‬
  • Grand Megumi Driving Range
    ‪5 min drive‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Single Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, iron/ironing board

Premier Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room | Minibar, in-room safe, desk, iron/ironing board

Designer Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Nuanza Hotel & Convention

Hotel in Cikarang with full-service spa and free valet parking
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 231 rooms offer free WiFi, minibars and LED TVs with cable channels. Other amenities available to guests include electric kettles, free bottled water and in-room massages.
Nuanza Hotel & Convention offers 231 air-conditioned accommodations with minibars and a safe. 43-inch LED televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA & GYM. The spa is open daily.
During your stay at Nuanza Hotel & Convention, you'll be close to Jababeka Living Plaza. Enjoy features like free WiFi in public areas and free valet parking, plus 2 coffee shops/cafes. This comfortable hotel has 231 rooms over 25 floors. Each room includes amenities such as free WiFi and an LED TV.
  • Air-conditioned accommodations with LED TVs, minibars and electric kettles
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute drive from CityWalk Lippo Cikarang and a few minutes from Jababeka Living Plaza
  • Airport shuttle service available for a fee
Nuanza Hotel & Convention offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 10 meeting rooms. A fitness centre, spa services, and a terrace are also featured at the business-friendly Nuanza Hotel & Convention. Free self parking and valet parking are available.

This 3.5-star Cikarang hotel is smoke free.

Aj Brandon Restaurant – This restaurant serves breakfast, lunch and dinner.
The Porte – This restaurant serves breakfast, lunch and dinner. Open daily.
Montezuma Sky Lounge – On-site rooftop bar. Open daily.
Durian Cafe – On-site café. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aj Brandon Restaurant
  • Durian Cafe
  • Montezuma Sky Lounge
  • The Porte

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Nuanza Hotel & Convention

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 500000 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Nuanza Hotel
Nuanza & Convention Cikarang
Nuanza Hotel & Convention Hotel
Nuanza Hotel Convention Cikarang
Nuanza Hotel & Convention Cikarang
Nuanza Hotel & Convention Hotel Cikarang

Nuanza Hotel & Convention Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 59 reviews
Rating 8 - Good. 14 out of 59 reviews
Rating 6 - Okay. 4 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yifei

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Akash

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Oct 2024

8/10 Good

SUNJAE

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

LIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2024

8/10 Good

Huei Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Stayed 4 nights in Mar 2024

10/10 Excellent

Kok Guan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

YOSHIAKI

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is clean but BAD service
This hotel is new and very clean. But some staff can't speak English. And laundry is so expensive. there is no laundry machine. when I ordered the ice box, the respons was so slow. the room service made very early morning call by mistake in spite of I did not order. so I felt very uncomfortable during my stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be improved
This is my second stay at Nuanza, love that the room is well-lit and very clean. Some improvements to suggest: air-conditioner temperature is not adjustable (or probably the remote control needs repair :), please also consider changing the toiletries to eco-friendly versions. I do not understand the different quality of food served at the only restaurant located at L5, dinner was perfect, but breakfast was bad, although lots of varieties to choose from but the taste should be improved. I visited the salon for a quick haircut but they overcharged, not going to return!
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be improved
I was told that the hotel is only 1 year old, overall stay is excellent, staff are very polite and attentive, room is very clean, breakfast and dinner were good (although some breakfast dishes were cold). The only setback is probably due to staff' lack of experience in handling check-in/out that guests had to wait for system confirmation. A slight improvement on this and the rate would be perfect!
Stayed 2 nights in Jul 2022

8/10 Good

meylany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Front Office staff friendly also staff at recreation.
Stayed 1 night in Dec 2021

10/10 Excellent

GYUHWA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고인 호텔, 직원들 모두 친절해요
Stayed 2 nights in Nov 2024

10/10 Excellent

Kilbok

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

JAE YONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

JAE YONG

Stayed 1 night in Aug 2024

8/10 Good

Steel

Stayed 3 nights in Sep 2024

8/10 Good

JAESUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Nozomi

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

OH HYUN

Business traveller
Liked: Cleanliness, staff & service, room comfort
매우 좋지만, 수질은 엉망! 조식도 괜찮습니다!
다른 부분은 다 만족합니다만, 수질이 매우 안좋습니다. 나는 샤워필터를 가져갔는데, 물을 틀자마자 필터가 검은색으로 변하였습니다. 하루에 2개씩 필터를 교체하였습니다. 여행가시는 분들은 필수로 샤워필터를 가져가셔야 합니다.
Stayed 4 nights in Jul 2024

10/10 Excellent

Suguru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable.
Stayed 2 nights in Jul 2024