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Raffles Jakarta

5.0 star property
VIP Access

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Photo gallery for Raffles Jakarta

Bicycling
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
2 bars/lounges, poolside bar
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Parking included
  • Breakfast available
  • Spa

Explore the area

Map
Ciputra World 1, Jl. Prof. Dr. Satrio Kav. 3-5, Jakarta, Jakarta, 12940
  • Golden Triangle
    ‪1 min walk‬
  • Lotte Shopping Avenue
    ‪1 min walk‬
  • Kuningan City Mall
    ‪7 min walk‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Raffles, Twin Room, 2 Single Beds

Raffles, Twin Room, 2 Single Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Twin Room, 2 Single Beds

  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Signature Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Raffles, Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Raffles, Room, 1 King Bed, Garden View

Raffles, Room, 1 King Bed, Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Room, 1 King Bed, Garden View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Room, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Raffles, Room, 1 Double Bed, Non Smoking, Garden View

  • Sleeps 3
  • 1 Double Bed

Signature Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Gallery)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed (Gallery)

  • 136 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed, Garden View

  • 97 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Artist)

Suite, 1 King Bed (Artist) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed (Artist)

  • 97 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

City view

Four Seasons Hotel Jakarta

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (341)
The price is CHF 232
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Four Seasons Hotel Jakarta

About this property

Raffles Jakarta

Luxury Jakarta hotel connected to a shopping centre, steps from Lotte Shopping Avenue
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. Housekeeping is available on request.
Raffles Jakarta offers 173 air-conditioned accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Raffles Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they enjoy the overall property condition at Raffles Jakarta. During your stay, you'll be connected to a shopping centre and just a quick walk from Golden Triangle. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Arts Café by Raffles, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with reflexology, body treatments or manicures and pedicures at Raffles Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Steps from Lotte Shopping Avenue and 3 minutes on foot from ITC Kuningan
  • Airport shuttle service available for a fee
Raffles Jakarta offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A children's pool, a sauna, and spa services are also featured at the luxury Raffles Jakarta. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Arts Café by Raffles – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Writers Bar – This bar specialises in international cuisine and serves breakfast, lunch and light fare. Happy hour is offered. Open daily.
Navina Pool Bar – This bar specialises in international cuisine and is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 7 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arts Café by Raffles
  • Navina Pool Bar
  • The Writers Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Highchair
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Raffles Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Airport shuttle fee: USD 62 per vehicle (one way)
  • Valet parking fee: USD 7 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Raffles Jakarta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Raffles Jakarta Hotel
Raffles Jakarta
Raffles Jakarta Hotel
Raffles Jakarta Jakarta
Raffles Jakarta Hotel Jakarta

Raffles Jakarta Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 116 out of 138 reviews
Rating 8 - Good. 20 out of 138 reviews
Rating 6 - Okay. 0 out of 138 reviews
Rating 4 - Poor. 1 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Really the most amazing hotel I have stayed in. The staff are the real gem - so courteous and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
The stay was amazing in Raflles. Location was very convenient as a business traveler. Will be coming back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Selim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experoence
Very comfortable hotel with friendly and professional staff
Stayed 2 nights in Sep 2024

10/10 Excellent

YOSUKE, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What separate Raffles Jakarta from other 5 star hotels is their staff. They went the extra mile and made sure that my stay there is perfect. Whatever help I need, I contacted them through WhatsApp and they immediately took care of me.
Stayed 5 nights in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

RAJA

Stayed 6 nights in Jul 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raffles was great staff couldn't be more helpful and the whole experience was fantastic..
Stayed 5 nights in Jul 2024

10/10 Excellent

Rohaidah Binte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay at Raffles Jakarta. Excellent service throughout.
Stayed 2 nights in Jul 2024

10/10 Excellent

Norasmah Abang Talhata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tiptop experience
Stayed 6 nights in May 2024

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Amazing 2 nights here
Stayed 2 nights in Apr 2024

10/10 Excellent

Adrian KimTju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager in breakfast buffet Mr Fachrul paid attention to each customer.Cleaning staff and reception were very attentive and polite.
Stayed 5 nights in Dec 2023

10/10 Excellent

Thanh, Temple City

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs at the hotel were always friendly and helpful. Breakfast was beyond excellent. Highly recommend!
Stayed 2 nights in Nov 2023

8/10 Good

Andi, Newton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is kinda big even for the entry level Well maintained albeit the hotel is not ‘young’ anymore Decent breakfast with plenty of variety but quality can be better Not that many dining options in the hotel and the food at nearby mall is not that good either
Stayed 1 night in Sep 2023

10/10 Excellent

Nabil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily one of the best hotels I’ve ever stayed at. Outstanding facilities, spacious rooms and great staff who go above and beyond to cater to your needs. The hotel is in a great location, conveniently situated above a large shopping mall that has everything you need. Highly recommended for anyone visiting Jakarta, will definitely stay again
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Raffles is still the best in jakarta ! am amazed by the level of service . its the people that make the place so awesome ! To the Butler team Leo ,Edwin and Auliya, you are all the best ! thank you .
Stayed 3 nights in Mar 2023

10/10 Excellent

Muhamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people made the place extraordinary
Stayed 3 nights in Feb 2023

10/10 Excellent

Yin

Stayed 1 night in Feb 2023

10/10 Excellent

Ruaim, philadelphia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! Welcoming, friendly, and helpful staff
Stayed 2 nights in Feb 2023

8/10 Good

johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, breakfast was rather disappointing.

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Nice big clean room with personal touch on the services.Strategic location, great breakfast buffet choices. I have nothing negative to say about this hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stylish rooms as usual
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022