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Hotel GRALTA

4.5 star property

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Photo gallery for Hotel GRALTA

Reception
Reception
Restaurant
Junior Suite | Living area | 55-inch Smart TV with digital channels, TV
Basic King | Premium bedding, down duvets, Select Comfort beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Avenida Pbro. Guadalupe González 17, Jalostotitlán, JAL, 47120
  • Our Lady of the Assumption Church
    ‪6 min walk‬
  • Shopping Centro
    ‪7 min walk‬
  • Casa de la Cultura
    ‪10 min walk‬

Room options

View all photos for Superior Standard

Superior Standard | Premium bedding, down duvets, Select Comfort beds, in-room safe

Superior Standard

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Junior Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

King Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

King Suite

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard

Standard | Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

Master Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Master Suite

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic

Basic | Premium bedding, down duvets, Select Comfort beds, in-room safe

Basic

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic King

Basic King | Premium bedding, down duvets, Select Comfort beds, in-room safe

Basic King

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Superior Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin

Twin | Premium bedding, down duvets, Select Comfort beds, in-room safe

Twin

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard King

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Superior

Basic Superior | Premium bedding, down duvets, Select Comfort beds, in-room safe

Basic Superior

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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Front of property

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  • Free WiFi
  • Restaurant
  • Breakfast available
4.8 out of 5, Exceptional, (278)
The price is CHF 82
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hotel Refugio

About this property

Hotel GRALTA

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Change of towels is available on request
Hotel GRALTA offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Jalostotitlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

During your stay at Hotel GRALTA, you're just a quick walk from Our Lady of the Assumption Church. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include meeting rooms, a conference centre and convenience store
  • On-site recreation includes a gym
  • 0.3 mi (0.5 km) from Our Lady of the Assumption Church and 7.6 mi (12.2 km) from Ruins of Teocaltitán
Hotel GRALTA offers its guests a full-service spa and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1615 square feet (150 square metres) and includes a conference centre. The luxury Hotel GRALTA also features gift shops/newsstands, shopping on site, and a porter. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Jalostotitlán hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 1:00 PM.
LOLA´S RESTAURANTE – On-site family restaurant.
CLEMENTE ROOFTOP – On-site restaurant. Guests can enjoy drinks at the bar. Open selected days.
TALIA´S COFFEE & BAKERY – On-site café. Guests can enjoy drinks at the bar. Open daily.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 1:00 PM for a fee: MXN 75 to 155 for adults and MXN 45 to 65 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CLEMENTE ROOFTOP
  • LOLA´S RESTAURANTE
  • TALIA´S COFFEE & BAKERY

Things to do

  • Full-service spa
  • Health club
  • Shopping centre

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference centre (1,615 square foot of space)
  • Meeting room

Full-service spa

  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Front entrance ramp
  • Lift
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel GRALTA

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 75 to 155 for adults and MXN 45 to 65 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel GRALTA Hotel
Hotel GRALTA Jalostotitlán
Hotel GRALTA Hotel Jalostotitlán

Hotel GRALTA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 59 out of 72 reviews
Rating 8 - Good. 11 out of 72 reviews
Rating 6 - Okay. 1 out of 72 reviews
Rating 4 - Poor. 0 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juana

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias. Todo muy bonito y buen servicio
Stayed 3 nights in Nov 2024

10/10 Excellent

EVELIA

I loved everything about my stay here The staff is excellent, very friendly and accommodating I highly recommend this hotel!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Brook, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay and relax
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Stayed 3 nights in Oct 2024

10/10 Excellent

Yuliana

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Sus Anotaciones sus Restaurant y personal my atento todo en general
Stayed 5 nights in Sep 2024

10/10 Excellent

Brigida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Yuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buena ubicación y servicio
Stayed 1 night in Apr 2024

2/10 Terrible

Luis

Stayed 1 night in Jul 2024

8/10 Good

Arlene

Liked: Amenities, property conditions & facilities
Elevator slow
Stayed 2 nights in Jul 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern character
Beautiful buildings, shops and restaurants. Secured parking on premises
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to around the area restaurants, shop stores, and downtown
Stayed 1 night in Jan 2024

10/10 Excellent

Octavio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying there. Would do it again.
Stayed 2 nights in Jan 2024

10/10 Excellent

ALEX

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very close to La plaza and the staff very friendly

10/10 Excellent

Anna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The restaurants serve excellent quality food.
Stayed 2 nights in Dec 2023

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Rosa

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a few different rooms through out our stay this vacay. All were spacious, clean, quiet and comfortable. The staff was friendly, accomodating, helpful, and accessible. I would highly recommend staying here if you plan on staying in Tlaquepaque. Free breakfast is a perk as well as free drinks your first night. The pools are welcoming and refreshing. If you need the Hot tub let them know ahead of time to assure they turn on the heat.
Stayed 4 nights in Nov 2023

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here twice. When it opened in 2021. And this past week. I can’t say this enough, this is an EXCELLENT hotel. The service and staff is the best I’ve experienced, and I travel around the world often. I can’t recommend enough. Me he hospedado en Gralta dos veces diferentes. Un mes después de la apertura en 2021, y está semana pasada. No lo puedo recomendar mas. Este hotel es EXCELENTE. El servicio al cliente y los trabajadores son los mejores. Yo viajo muy seguido a diferentes partes del mundo, y no puedo recomendar este hotel más. Soy de Jalos, pero seguiré hospedando aquí cada que venga a visitar Mi Pueblo. Gracias por todo. Pedro, fue de los mejores. Nos ayudó tanto a todos mis primos y a mi. Muchísimas gracias Pedro, en serio, el mejor servicio.
Stayed 4 nights in Nov 2023