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DoubleTree by Hilton Jamestown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Jamestown

Reception
Lobby
Terrace/patio
Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Pool
  • Laundry

Explore the area

Map
150 W 4th St, Jamestown, NY, 14701
  • Lucille Ball Desi Arnaz Museum
    ‪3 min walk‬
  • National Comedy Center
    ‪3 min walk‬
  • Northwest Arena
    ‪4 min walk‬
  • Jamestown, NY (JHW-Chautauqua County)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Jamestown

Hotel in Jamestown with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Self parking is free. Other amenities include a bar/lounge, a snack bar/deli and WiFi in public areas. Housekeeping is available on request.
DoubleTree by Hilton Jamestown offers 147 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
DoubleTree by Hilton Jamestown's great location gets high marks from our customers. During your stay, you're just a quick walk from Lucille Ball Desi Arnaz Museum. You'll find features such as free self-parking, plus an indoor pool and a restaurant.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the restaurant
  • Steps from Lucille Ball Desi Arnaz Museum and 3 minutes on foot from National Comedy Center
DoubleTree by Hilton Jamestown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A business centre and 4 meeting rooms are available. The business-friendly DoubleTree by Hilton Jamestown also features a terrace, concierge services, and laundry facilities. Self parking is free.

This 4-star Jamestown hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Pearl City Hops – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 3.95 per day)
  • Available in some public areas: WiFi (USD 3.95 per day)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 30 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pearl City Hops

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 30.00 for adults and USD 5.00 to 20.00 for children
  • Fee for in-room wireless Internet: USD 3.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 3.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Jamestown
DoubleTree Hilton Jamestown Hotel
Ramada Jamestown Hotel
DoubleTree Hilton Jamestown
DoubleTree by Hilton Jamestown Hotel
DoubleTree by Hilton Jamestown Jamestown
DoubleTree by Hilton Jamestown Hotel Jamestown

DoubleTree by Hilton Jamestown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 782 reviews" "
Rating 8 - Good. 171 out of 782 reviews" "
Rating 6 - Okay. 65 out of 782 reviews" "
Rating 4 - Poor. 30 out of 782 reviews" "
Rating 2 - Terrible. 29 out of 782 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Got burger and fries to go from bar at check in, got a drink watched some football and after unpacking discovered no ketchup/mustard/salt/pepper/napkins. Rang twice for room service no answer. Minor inconvenience but standard stuff. Great stay otherwise
Stayed 1 night in Oct 2024

10/10 Excellent

Adam, Elmira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Loved having a restaurant right on the premises
Stayed 1 night in Oct 2024

8/10 Good

Ralph

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Area around property was congested and I did not feel safe. Outside of property was very unattractive and inconvenient to park and enter building. Room was fine...clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Albert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie

Stayed 2 nights in Aug 2024

10/10 Excellent

Mariane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to museums and staff very helpful and accommodating. Zee and Amber were awesome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are terrific. Down to earth and professional as can be. Facilities inside the hotel are top notch. City is past its prime, with the attendant problems. Lucille Ball Museum is closed Tuesdays and Wednesdays.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
easy and efficient with restaurant and bar
Stayed 1 night in Sep 2024

2/10 Terrible

PèTrina Success

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff no resourceful and room in need of updates
I stayed in room 716 at the Doubletree Jamestown, checking in on the evening of 9/12 after traveling from Washington, DC. The check-in process went smoothly, and after dinner with my wife and 2-year-old at the adjacent restaurant, we returned just after midnight, eager to relax. However, we quickly discovered the shower drain wasn’t working properly—water wouldn’t drain, and the tub had visible residue from standing water. I contacted the front desk and spoke with Jasmine, the manager. She offered to switch rooms, but I explained that moving at that hour would be a significant inconvenience as our child was asleep. Jasmine suggested we switch rooms in the morning once our child was awake. I proposed that we use the shower in the new room and return the key the next day, but Jasmine refused, citing a policy against "occupying" two rooms. We were left with the choice to wake our child to move or wait for maintenance, leaving us without a shower. When my wife asked if we could pay for a second room, Jasmine threatened to cancel our reservation, accusing us of "double booking." It was unacceptable to be given a room without fully functioning amenities, and Jasmine's handling of the situation was unprofessional, especially given it was 12:30 AM. Despite my request, no one from management ever contacted me to resolve the issue.
Stayed 3 nights in Sep 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with full amenities and delightful staff. Easy walk to the Lucille Ball museum. Offstreet parking much appreciated. Jamestown’s downtown is the usual mix one sees in cities past their prime.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamilynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hard to find a place for a late night cocktail.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Fay

Liked: Cleanliness, property conditions & facilities
Location is excellent. Rooms are renovated and very clean. Staff needs servicing and training. Location is excellent. Rooms are renovated and clean. Staffneeds s needs supervision and training.
Stayed 1 night in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great stay. Staff was friendly and helpful. Hotel is an excellent value. We slept very well and enjoyed the fitness center, very a convenient and free downtown parking, walking to theater and restaurant. Very good breakfast buffet and high level of service at the hotel restaurant. We would return to Jamestown knowing we can stay at the Doubletree Hilton. (We checked in too late for the cookies).
Stayed 1 night in Sep 2024

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great staff that were helpful, polite and very friendly! Will definitely stay there again if we come up next year ! if we
Stayed 6 nights in Aug 2024

6/10 Okay

Martha

Travelled with partner
Liked: Cleanliness, staff & service
The staff was amazing so helpful and friendly. The hotel overall was clean. However, the room was so hot we had trouble sleeping in an already uncomfortable bed. We literally were sweating. We cranked down the AC, which was hidden behind the desk, to 65 but the room feel never deceeased. We noticed some stains on wallpaper in the bathroom. No big deal, just wear. I was most sad that you had to be a Diamond or Gold member to get free cookies. Lol. But i bought some. They are so goof, got a cute tin too.
Stayed 1 night in Aug 2024