This is almost a self check in, check out. There was someone to greet us on check in and check out. But this may have been because we were foreigners. The hotel only provides small hand towels, so take one from their box at the office whenever you need more. No house service, so be prepared to empty your own bins when necessary. Everything you need to replace in your room, toilet paper, Towels, bin liners etc, are all accessible from the office. Not a bad place to stay if you only require a room to sleep and shower as we spent our days exploring Jeju. Not fancy, but totally comfortable.