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Hotel Carlos V by Viverestays

2.5 star property

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Courtyard
Courtyard
1 bedroom, soundproofing, iron/ironing board, free WiFi
City shuttle
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Gaitán 17, Jerez de la Frontera, Cádiz, 11403
  • Bodega Tio Pepe
    ‪12 min walk‬
  • Royal Andalucian School of Equestrian Art
    ‪12 min walk‬
  • Fair of Horses
    ‪3 min drive‬
  • Jerez de La Frontera (XRY)
    ‪11 min drive‬

Room options

View all photos for Triple Room

Triple Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Interior Small Single Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Interior Small Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Double or Twin Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

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About this property

Hotel Carlos V by Viverestays

Hotel in Jerez de la Frontera
Along with concierge services, this smoke-free hotel has tour/ticket assistance and free Wi-Fi in public areas.
Hotel Carlos V by Viverestays offers 7 air-conditioned accommodations, with free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Jerez de la Frontera hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Carlos V by Viverestays, you're just a quick walk from Andalusian Flamenco Centre. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge and tour or ticket assistance
  • Within a 10-minute walk of Andalusian Flamenco Centre and Equestrian Art Museum
  • Cats and dogs welcome for a fee
Hotel Carlos V by Viverestays offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi.

This Jerez de la Frontera hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking options include a garage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day, plus a deposit of EUR 15 per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Carlos V
Carlos V By Viverestays
HOTEL RESTAURANTE CARLOS V
Hotel Carlos V by Viverestays Hotel
Hotel Carlos V by Viverestays Jerez de la Frontera
Hotel Carlos V by Viverestays Hotel Jerez de la Frontera

Hotel Carlos V by Viverestays Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 44 reviews
Rating 8 - Good. 14 out of 44 reviews
Rating 6 - Okay. 6 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Disliked: Amenities
Quirky little old style hotel. Fantastic Central location, just a few minutes walk to some cafes and bars. It's on a very quite little street and normally good value for money. I'd definitely stay again
Stayed 3 nights in Oct 2024

8/10 Good

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Obviuosly this is a budget hotel but the staff were very welcoming and helpful and provided tips for where to take sherry etc.
Stayed 1 night in Feb 2024

4/10 Poor

Bree

Travelled with family
Disliked: Amenities, property conditions & facilities
Very average/poor stay. Noisy room at street level. Despite advertising, there is NO Wi-Fi in the rooms. Owner smoked inside reception area. OK location. Cheap.
Stayed 1 night in Sep 2023

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

No frills but a good location and clean

Convenience wise the location was great with paid parking which is a bonus. Hotel has a lovely garden terrace but maybe bring your own booze if you want a drink in it as not too much on offer. My only gripe was the shower head pointed to the wall as soon as you turned it on and the beds were a little uncomfortable. Mine sunk as soon as you sat on it.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Very pleasant hotel I needed a good night's sleep which I certainly got Thanks so much
Stayed 1 night in Jun 2023

2/10 Terrible

HAOYU

Disliked: Staff & service, amenities, property conditions & facilities
First, the hot water ran out in the middle of the shower. I had to wait for over an hour for the water to be warm again. Second, the air conditioner in my room was loud as a tractor. Third, there was no wifi signal at all in my room. The staff also did not mention anything regarding the wifi and just assumed it wouldn’t matter. Last and the most important thing is the staff’s service. One of the staff, an older gentleman with white hair, was extremely hostile and aggressive when he was trying to charge me for a service I didn’t agree to upgrade for. He was yelling and smashing the table when I refused to pay for the false charge. They then turned into Expedia with a completely fabricated story and tried to ask Expedia to charge me twice for the same false charge. Also none of the staff speaks English or was willing to use translate app to communicate with me. Or they could just want to use this way to fool me since they know I don’t speak the language. It was a horrible experience. I highly recommend any traveller to stay away from this place. They will instantly make up rules that wasn’t written anywhere on the booking confirmation to get every possible euro out of you.
Stayed 1 night in Dec 2022

8/10 Good

Khalid

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana Isabel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Muito bom e bem localizado.
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

María José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Saddam

Stayed 1 night in Aug 2024

6/10 Okay

Jesus

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jose Antonio

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Marco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Había cucarachas, hormigas, olor terrible a humedad, y ruidos provenientes de la calle. No volveré nunca a este hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Noelia Josefa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

Hotel muy céntrico y tranquilo, habitación limpia y espaciosa con nevera y con botellines de agua que se agradece
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel Ángel

Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Sergio

Disliked: Cleanliness, property conditions & facilities, room comfort

No caigas en esta trampa

La habitación era de buen tamaño y eso es todo, el resto fue simplemente negativo. El fuerte olor a que la habitación había sido usada por un fumador, la ducha que no sale agua, las paredes que no retienen el sonido y se escucha todo, las moscas en recepción. De nada sirve poner una nota en el baño diciendo que hay ración de agua después de haberla comprado y estar en la habitación. Hay fuentes de agua por toda la ciudad y el problema es su infraestructura.
Stayed 1 night in May 2024

6/10 Okay

Juan Ignacio

Travelled with group

Hotel dos estrellas

Hotel de dos estrellas, la habitación antigua, la cama con colchón cómodo, había hormigas en el suelo de la habitación, muchas moscas en la recepción, estaba limpio el cuarto de baño, y habitación amplia. Mucho ruido el extractor del cuarto de baño.
Stayed 1 night in May 2024

6/10 Okay

Cesare

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bin sehr zufrieden 😀
Stayed 1 night in Feb 2024

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ordenado y limpio,muy acogedor.
Stayed 1 night in Feb 2024

4/10 Poor

Muhammed

Travelled with family
Disliked: Property conditions & facilities, room comfort
Viel Feuchtigkeit im Haus. Kurz vor Schimmel. Putz viel schon ab. Eine Klima Anlage hat nach kacke gestunken wenn Mann sie angemalt hat hat. Binden sehr kalt, da Stein.
Stayed 2 nights in Feb 2024

10/10 Excellent

Blanca I Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy seguro, habitaciones limpias c toallas y jabón, la regadera pequeña, pero para mi no fue problema, la atención muy buena y Gracias
Stayed 1 night in Sep 2023

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

Buenísima experiencia, el trato muy bueno, limpio, céntrico, cómodo y todo genial, la verdad que muy recomendable
Stayed 3 nights in Aug 2023