2 Nov 2021 by לורנה
אהרון שלום , תודה על המשוב. נשמח לארח אתכם שוב . בברכה מלון גני ירושלים וספא
11 Nov 2019 by David
Thank you for your feedback. We will be addressing your concerns.
1 Oct 2017 by Nofia
Dear Michael, Thank you for taking the time to share your experiences of your recent stay, here at Jerusalem Gardens Hotel & Spa.. I am so glad that you enjoyed the pool, your large room and comfortable bed. I'm sorry that you encountered some inconveniences with the housekeeping and the missing bucket at the sauna. Your comments have been sent to the hotel management and steps have already been taken to eliminate these happenings. We do hope you will consider returning and give us a chance to welcome you back with a new and improved guest experience. With warm regards, Nofia
10 Aug 2017 by Nofia
Cher invité, Je vous remercie de prendre le temps de commenter votre séjour récent dans notre hôtel. Nous vous remercions d'avoir porté ces questions à notre attention. Nous nous excusons pour les inconvénients auxquels vous avez rencontré pendant votre séjour, car cela ne correspond pas à nos normes normales. Nous partagerons vos commentaires avec notre personnel et apporterons les modifications nécessaires. Nous espérons que vous choisirez de rester avec nous à nouveau, afin que nous puissions vous montrer notre véritable niveau de service. Cordialement, Nofia
The following facilities are closed seasonally each year. They will be closed from 5 September to 31 March:
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Jerusalem Gardens Hotel. This Jerusalem hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Jerusalem Gardens Hotel offers 180 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Bar – This bar only serves light fare.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-in times on Saturdays and Jewish Holidays may begin between 5 PM and 9 PM due to Shabbat/Motzaei chag.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard, cash and mobile payments.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.