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"The property was in a good condition. Staff was very pleasant and helpful " More

By a verified traveller on Sun 29 Sep 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at National Hotel Jerusalem. During your stay, you're just a quick walk from Mount Herzl. Free WiFi in public areas, a restaurant and a 24-hour gym are available.

  • Free WiFi and wired Internet
  • Enjoy barbecue while dining at AlWatani Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Steps from Mount Herzl and 6 minutes on foot from St. George's Cathedral
  • Airport shuttle service available for a fee

National Hotel Jerusalem ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for National Hotel Jerusalem

Everyone (9) Couples (2) Family (3)
1 out of 5

Posted by on 2 Jun 2022

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5 out of 5
The property was in a good condition. Staff was very pleasant and helpful

Posted by on 29 Sep 2019

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3 out of 5
The hotel is dated; corridors carpeting in need of vigorous vacuuming.

Posted by on 1 May 2019

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4 out of 5
Nice hotel next to Herodias Gate (6-7 minutes to walk). Friendly staff. In winter ask for a second blanket.

Posted by on 4 Jan 2019

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Comment from Hotel Management

5 Jan 2019 by Reservation Dept

thank you for the National Hotel looking forward to having you again thank you

4 out of 5
In East Jerusalem ... OK area ... but not far from Damascus Gate of old city. Helpful staff - good breakfast - good hotel - good value.

Posted by , from UK on 15 Aug 2018

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Comment from Hotel Management

18 Aug 2018 by Reservation Dept

Thank you for your feedback and comments and hope to see you again soon at the National Hotel.

5 out of 5
.very good,only issue is the variance in taxi charges

Posted by on 3 Apr 2018

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4 out of 5

Perfect for exploring the old town

Pros: The cleanliness, the food in the fourth floor restaurant (amazing breakfasts and delicious dinners); the friendliness of all the staff; the location.
Cons: They served Nescafe coffee with breakfast, instead of real coffee. Real coffee is available the rest of the day though. Everything else was great!
Location: Easy walking distance from the Old City; not far from a light rail station which makes the whole city accessible.
Clean, friendly hotel with great air conditioning and an excellent fourth floor restaurant. I would definitely stay there again and recommend it to others.

Posted by , from Kent, GB on 21 Sep 2017

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3 out of 5
Hotel zu alt, heruntergekommen. Personal Rezepcion, Putzfrau, Service am Früstuck war super toll.

Posted by on 3 Oct 2023

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4 out of 5

Posted by on 19 May 2023

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4 out of 5
Das Hotel ist sehr günstig gelegen, um die Sehenswürdigkeiten Jerusalems zu erkunden. Die Zimmer sind etwas alt und die Ausstattung einfach, aber sie sind ausreichend groß und sauber. Das Frühstück ist sehr gut, aber beim Service (langsam und unaufmerksam) ist noch viel Raum für Verbesserung.

Posted by on 9 Aug 2019

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About the National Hotel Jerusalem

Location Al Zahra Street 4, Jerusalem, 972000

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre, a meeting room, and limo/town car service are available. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, a rooftop terrace, and gift shops/newsstands are also featured at the business-friendly National Hotel Jerusalem. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Jerusalem hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Built in 1952
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Gift shop
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

National Hotel Jerusalem offers 120 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.

AlWatani Restaurant – This restaurant specialises in barbecue and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

National Hotel Jerusalem offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 200.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: ILS 250 per night for guests aged under 16 years old
  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ILS 70 for adults and from ILS 70 for children
  • Airport shuttle fee: ILS 350 per vehicle (one way)
  • Self-parking fee: ILS 40 per day
  • Late check-out fee: ILS 282
  • Rollaway bed fee: ILS 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel National Jerusalem
  • Jerusalem National
  • Jerusalem National Hotel
  • National Hotel Jerusalem
  • National Jerusalem
  • National Jerusalem Hotel
  • National Hotel Jerusalem Hotel
  • National Hotel Jerusalem Jerusalem
  • National Hotel Jerusalem Hotel Jerusalem

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.