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Ritz Hotel Jerusalem

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ritz Hotel Jerusalem

Front of property – evening/night
Terrace/patio
Food and drink
Standard Twin Room | Premium bedding, minibar, in-room safe, desk
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
8 Ibn Khaldoun Street, Jerusalem, 97100
  • Garden Tomb
    8 min walk
  • Damascus Gate
    12 min walk
  • Mount of Olives
    13 min walk
  • Tel Aviv (TLV-Ben Gurion)
    52 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

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Front of property

Jerusalem Gold Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.0 out of 5, Very good, (52)
The price is CHF 166
for 1 night
3 Jan - 4 Jan
Jerusalem Gold Hotel

About this property

Ritz Hotel Jerusalem

Hotel in Jerusalem with rooftop terrace and 24-hour business centre
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Ritz Hotel Jerusalem offers 104 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Ritz Hotel Jerusalem, you're just a quick walk from St. George's Cathedral. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of St. George's Cathedral and Garden Tomb
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Ritz Hotel Jerusalem. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Jerusalem hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, Hebrew

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Parking on site (USD 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 40.00 per person (return)
  • Self-parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
Ritz Hotel Jerusalem offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Ritz Jerusalem
Ritz Hotel Jerusalem Hotel
Ritz Hotel Jerusalem Jerusalem
Ritz Hotel Jerusalem Hotel Jerusalem

Ritz Hotel Jerusalem Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 80 reviews" "
Rating 8 - Good. 35 out of 80 reviews" "
Rating 6 - Okay. 12 out of 80 reviews" "
Rating 4 - Poor. 3 out of 80 reviews" "
Rating 2 - Terrible. 3 out of 80 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff friendly. Helpful with cases.
Stayed 1 night in Jan 2020

8/10 Good

Gantuya

Business traveller
Liked: Property conditions & facilities
Stayed 9 nights in Jan 2020

8/10 Good

PTS, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN, recently renovated property not far from Herod's Gate. Rooms are Medium sized with small bathroom. VERY GREAT SERVICE by Front Staff Personnel and Dining room servers Yasser and John. They are Top Notch! Wifi is free and medium speed. Bathroom was a bit small, but in Jerusalem, this is normal. GREAT STAY! Breakfast was also a highlight. Would only add more fruit to the selection. GREAT PLACE for a Get Away!
Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In front me I noticed a discriminating attitude action with one group of guest which I did not like. Rooms are dirty. Service is bad. Even if you complain no one listen to you.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

2/10 Terrible

Jonathon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go somewhere else
Terrible. Left early to stay else where. Wish I didn’t waste my money on it.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Falsely advertised. We did not even check in we turned around and left and the hotel would not provide us a refund. Very dirty property and the staff was exceptionally rude. Worst hotel experience I’ve had.
Stayed 1 night in May 2019

6/10 Okay

Warner, San Salvador

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect if you plan to visit the old city, also there is market and restaurants nearby, the terrace in the rooftop is beautiful and great view of Jerusalem, comfy room with terrace and good bed I had nice rest and it was clean, the staff needs urgently customer service skills, they lack of service and empathy with guests, the breakfast was ok but not to tasty for me. Overall was ok
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, for the price, the staff super nice and super close to the old city jerusalen
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, friendly staff, good location, clean room
Stayed 1 night in Apr 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
with faster wi-fi it’d been perfect
Stayed 2 nights in Mar 2019

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location
We really enjoyed the top notch service, especially from the breakfast wait staff and the bartenders. They were professional, friendly, and efficient. The accommodations were nice, and the location was great, We were just 15 minutes by walking from Old Jerusalem City. The lounge area is very nice and comfortable.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely kind. Food was just okay. For location, it will be a good choice anytime.
Stayed 3 nights in Jan 2019

6/10 Okay

Ntinos

Disliked: Cleanliness, staff & service
Not the best hotel
A very basic hotel. The area is not great and the front desk staff are terrible. The other staff who serve food etc are much better but doesn't make up for the hotel. I was mistaken to think this was a Ritz hotel but it's just the name this is nothing like the Ritz I've been in other countries.
Stayed 1 night in Dec 2018

10/10 Excellent

Aisling, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Ritz hotel was fantastic. The room was lovely and clean and comfortable and the food was delicious . The hotel staff were extremely friendly and helpful. I’d like to give a special mention to George ho checked me in and also helped wit booking Nesher shuttle to the airport and also to Yasser who was very helpful and friendly at breakfast and dinner. Overall a great hotel with great staff. Also a fantastic location as very close to the old city.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean Relaxing Bathrooms need an update Helpful staff
Stayed 1 night in Sep 2018

10/10 Excellent

George, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff
Nice and pleasant staff, especially Jamal and Reem and all the reception staff where so great, friendly and easy to talk with. I will be coming again with my family, the staff at ritz jerusalem made my stay comfortable and worth while. Thanks friends.
Stayed 4 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is poorly located
They don't tell you but this hotel is located in East Jerusalem. Extremely dangerous, unfriendly and if you dare go out of the hotel, well in that neighborhood, good luck!
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Very small bathroom
The hotel staff were very nice. The hotel lobby was clean and nice, but our room’s bathroom was so so small you even can’t find a way to get in or out of the bathroom. In addition, I have noticed that they don’t pay their best attention for cleaning the room and bathroom. But overall was good since we spent less time in the hotel and most of the time outside exploring Jesus footsteps.
Stayed 3 nights in Jun 2018

10/10 Excellent

Francisco, manhattan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price , totaly relaxing
I stay with my mom (74), Very nice place. People were the place is nice just the area is very busy traffic but really close to the old city . I totally go back but some areas need to be renovate
Stayed 1 night in Jun 2018

10/10 Excellent

Dougal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, helpful staff

8/10 Good

Ed, boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price it is well worthed Good location
Great breakfast, friendly staff Good location within walking distance to all the sites in Jerusalem
Stayed 1 night in Apr 2018

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing trip I would say every one who works at hotel are Tremendous and very friendly My husband and I were very happy