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Hotel PIN

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel PIN

Outdoor spa tub
Superior Double Room, 1 Queen Bed | 1 bedroom, down duvets, blackout curtains, iron/ironing board
Snack bar
Games room
Property grounds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
No. 2, Ln. 21, Jiankang 2nd St., Jiaoxi, Yilan County, 262
  • Jiaosi Hot Springs
    2 min walk
  • 樂山溫泉拉麵
    3 min walk
  • Jiaoxi Station
    7 min walk
  • Taipei (TSA-Songshan)
    39 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | 1 bedroom, down duvets, blackout curtains, iron/ironing board

Superior Double Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | 1 bedroom, down duvets, blackout curtains, iron/ironing board

Classic Double Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double Room

Premier Double Room | 1 bedroom, down duvets, blackout curtains, iron/ironing board

Premier Double Room

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Superior Quadruple Room, 2 Double Beds

Superior Quadruple Room, 2 Double Beds | 1 bedroom, down duvets, blackout curtains, iron/ironing board

Superior Quadruple Room, 2 Double Beds

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel PIN

Family-friendly hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include Access to hot tub, concierge services and a 24-hour front desk. Housekeeping is available once per stay.
Hotel PIN offers 178 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature down duvets. A pillow menu is available. 40-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are hot springs open between 9:00 AM and 10:00 PM.
Our customers tell us that they enjoy the overall property condition at Hotel PIN. During your stay, you're just a quick walk from Jiaosi Hot Springs. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs
  • Steps from Jiaosi Hot Springs and Jiaoxi Hot Spring Visitor Center
  • Free train station pick-up and train station drop-off shuttle service
Hotel PIN offers its guests hot springs and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

An arcade/games room, tour/ticket assistance, and concierge services are also featured at the family-friendly Hotel PIN. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4-star Jiaoxi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Rick's – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 10:00 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: TWD 638 for adults and TWD 352 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rick's

Things to do

  • Arcade/game room
  • Books
  • Hot spring
  • Spa tub

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Free cot
  • Highchair
  • In-room refrigerator
  • Lifeguards on site
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Hot spring
  • Hot springs open from 9:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
This property does not provide disposable amenities.
This property does not provide disposable amenities.

Renovations and closures

The following facilities or services will be unavailable from January 7 2025 to January 9 2025 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 638 for adults and from TWD 352 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Hot springs access available from 9:00 AM to 10:00 PM.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel PIN Jiaoxi
PIN Jiaoxi
PIN
Hotel Hotel PIN Jiaoxi
Jiaoxi Hotel PIN Hotel
Hotel Hotel PIN
Hotel PIN Hotel
Hotel PIN Jiaoxi
Hotel PIN Hotel Jiaoxi

Hotel PIN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 305 out of 529 reviews" "
Rating 8 - Good. 165 out of 529 reviews" "
Rating 6 - Okay. 40 out of 529 reviews" "
Rating 4 - Poor. 15 out of 529 reviews" "
Rating 2 - Terrible. 4 out of 529 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Betsy, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot spring facility, temperature is just like bath tub warm. Not too hot which is good. Great slides for kid. But need to either bring your own swim hat or buy from them (about $5 USD for adult, $3.5 for kids swim hat). It has free spin dry machine for wet clothes. Great changing and shower room at the spa area. We love they have great game room for all ages for free. They have a study room which has computer to use as well. The great thing about this hotel is they have free afternoon tea (2-4 pm) and free noodles (6-10 pm). It was a surprise for us. They also gave me a NT 300 to use buy food in the bakery section which is good enough for some bread or a piece of cake. The room has a hot spring tub as well. The room is stylish as well. We love it!
Stayed 1 night in Sep 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is excellent, staffs are very friendly and helpful. Room is very clean. The blankets and pillows are feathers filled so a causing some allergy but I found out when checking out that they could provide anti allergy pillows and blankets which is a good thing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay thoroughly. The location is accessible. About 7-8 mins walk to Jiaoxi bus station, 10 mins walk to the Jiaoxi railway station, plenty of food options nearby. The hot spring park is just around the corner. Couldn’t have asked for a better choice than this! There are many hotel facilities and activities for guests to enjoy throughout their stay. The children absolutely LOVE the games room as well as the playground area at the pool. The whole family enjoyed the afternoon tea time douhua snacks offering at the hotel. We will definitely want to come back to stay at this simple yet clean hotel when we revisit Yilan in future.
Stayed 3 nights in Aug 2024

8/10 Good

Lien, san mateo

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Ally

Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean.
The hotel was maintained petty clean and good condition, it's just opened 5 years. Staff are all friendly and helpful. Services were professional. I definitely will come back again.
Stayed 1 night in Jun 2024

8/10 Good

soo

Liked: Cleanliness, staff & service, property conditions & facilities
I love spa but too small for room. Surrounding area no selling breakfast except family mart. less choice. and expensive breakfast buffet..
Stayed 1 night in Jun 2024

8/10 Good

Mun Wah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotels were reasonable nice and spacious. However the room air conditioning systems were rather out of control where it gets rather cold or warm on its own. As such sleep on some nights were not good.
Stayed 3 nights in May 2024

10/10 Excellent

JIAN YU

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property
Stayed 2 nights in Apr 2024

10/10 Excellent

Songwei Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pleasant experience. Gaming room and onsen pool great for entertaining kids.
Stayed 3 nights in Mar 2024

10/10 Excellent

Charles Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for value
Mattress was too hard for me.
Stayed 2 nights in Jan 2024

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel pin is the most relaxed hotel that I really enjoyed my trip to Yilan Jiaoxi. Enjoyed the hot spring very much. Inside the room itself also have own privacy on the hot spring of my own. My kids enjoyed the free games facilities and library area with free making of beads. The breakfast is international buffet stuff so really love the ambience and the super cooling weather. Also love the nearby walking distance to good food and hot drink as well as buying native food
Stayed 2 nights in Dec 2023

8/10 Good

Kin Hing, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

PEI YUN

Travelled with family
Disliked: Property conditions & facilities
Overall ok and booked based on the high rating given in the Expedia. Room size is small is narrow walk way and for the price paid i can have choose other hotel. Staying in the Block 2, raining and there is no shelter walkway, it is super inconvenience for familirs.
Stayed 2 nights in Dec 2023

6/10 Okay

Evelyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Jacqueline

Stayed 2 nights in Mar 2023

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service
New and clean, good breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Biyenlin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Ellis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Convenient location 5 minutes walk to restaurants, very good breakfast
Stayed 2 nights in Mar 2023

8/10 Good

Charles Eric

Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Jau-Yen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night, staff was very nice and professional. We loved the game room! Definitely will come back again.
Stayed 1 night in Jun 2022

8/10 Good

Hoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Dennis

Stayed 1 night in Sep 2021