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African Pride Melrose Arch Hotel, Autograph Collection

5.0 star property

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Photo gallery for African Pride Melrose Arch Hotel, Autograph Collection

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Bar (on property)
Lounge
Lobby
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Spa

Explore the area

Map
1 Melrose Square, Melrose Arch, Johannesburg, Gauteng, 2196
  • Melrose Arch Shopping Centre
    ‪3 min walk‬
  • Nelson Mandela Square
    ‪7 min drive‬
  • Sandton City Mall
    ‪8 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Executive Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

African Pride Melrose Arch Hotel, Autograph Collection

Luxury hotel connected to a shopping centre in Johannesburg with 2 restaurants
2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site. Change of towels is available on request
African Pride Melrose Arch Hotel, Autograph Collection offers 117 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Johannesburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at African Pride Melrose Arch Hotel, Autograph Collection. During your stay, you'll be connected to a shopping centre and just a quick walk from Melrose Arch Shopping Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Melrose Arch Shopping Centre and 7 minutes by car from Nelson Mandela Square
  • Airport, train station pick-up and local-area shuttle service available for a fee
African Pride Melrose Arch Hotel, Autograph Collection offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

9 meeting rooms and limo/town car service are available. Event space at this hotel measures 8331 square feet (774 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury African Pride Melrose Arch Hotel, Autograph Collection. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Johannesburg hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Sebule Restaurant – On-site fine-dining restaurant.
Aduna Bistro – On-site bistro. Open daily.
Pool Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Afrikaans, English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • 24-hour train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Parking on site (ZAR 75 per day)
  • Valet parking on site (ZAR 100 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; ZAR 280 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Aduna Bistro
  • Pool Bar
  • Sebule Restaurant

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Conference centre (8,331 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat (44 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately ZAR 280 per person
  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: ZAR 75.00 per day
  • Valet parking fee: ZAR 100 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
African Pride Melrose Arch Hotel, Autograph Collection offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

African Arch
African Pride Melrose
African Pride Melrose Arch
African Pride Melrose Arch Hotel
Melrose Arch African Pride
Pride Melrose Arch
Pride Melrose Arch Hotel
African Pride Melrose Arch Hotel Johannesburg
African Pride Melrose Arch Johannesburg
African Pride Melrose Arch Hotel Autograph Collection
African Pride Melrose Arch Autograph Collection Johannesburg
African Pride Melrose Arch Autograph Collection
African Pri Melrose Arch
African Pride Melrose Arch Hotel, Autograph Collection Hotel

African Pride Melrose Arch Hotel, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 293 out of 408 reviews
Rating 8 - Good. 87 out of 408 reviews
Rating 6 - Okay. 9 out of 408 reviews
Rating 4 - Poor. 7 out of 408 reviews
Rating 2 - Terrible. 12 out of 408 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

We had a great stay overall with great staff both at hotel and bar. However,the Sunday hotel staff was very nonchalant and seemed unbothered with assisting us with anything. Eg,we got umbrellas from the morning staff without any issue as they knew we would return/pay for them if lost but the night staff seemed to be surprised we were asking for umbrellas when we went out.the porter that evenring also was a 👎 for us. Your staff needs to know that clients will ask for help,directions,recommendations etc,in my opinion thats part of the job. We didnt feel valued by them as clients. The morning team more than made up for it though.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nelio, LONDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an incredible stay all round, staff were fantastic and the location was great - will def be back in the future.
Stayed 1 night in Feb 2025

10/10 Excellent

Dimension Data

Stayed 1 night in Feb 2025

10/10 Excellent

Neville

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Petros

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, fantastic facilities and very well trained staff
Stayed 1 night in Jan 2025

6/10 Okay

Dr Robert

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality happiness abounds!
Stayed 3 nights in Dec 2024

10/10 Excellent

Petros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Tolles Preis Leistungsverhältnis

Sehr schönes Hotel in hervorragender Lage.
Stayed 1 night in Dec 2024

8/10 Good

Arina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

LEMUEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at African Pride Melrose Arch from 10/23/24 - 10/28/24. This was actually my 3rd time staying at this hotel. I can honestly say it one of my favorite. Although my favorite manager (Pinkie) was not there, it still was an amazing stay. Bella, was so gracious, warm and friendly at check-in and check-out. Answered all questions that I had. The renovated Aduna Bistro was wonderful. GuGu and Andy were accommodating with seating. Q, provided phenomenal guest service while taking meal request and making sure that I was ok with the meal and not missing a beat to make sure that I was ok. As stated before, this is an awesome hotel in my opinion and will continue to be a favorite. See you nexr year African Pride Melrose Arch. - Mr. Adams
Stayed 5 nights in Oct 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly staff. Beautiful hotel and quaint area
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a beautiful hotel with wonderful staff. The rooms were clean and comfortable.
Stayed 2 nights in Aug 2024

4/10 Poor

Eugene

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Other than location, you're not getting value

Even when staying at a hotel a quarter of the price, parking is free. And yet you have to pay for parking at the African Pride. Also, the rooms are not sound proof. You will also have to endure two hours of noise as house keeping cleans and talks in rooms around you. You can get a breakfast pack, but coffee is not included like it would have been if you went to the breakfast area in the morning.
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area Friendly staff and excellent service Interesting shops and restaurants nearby!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service from friendly staff! Very secure area! Lots of interesting shops and restaurants nearby!
Stayed 4 nights in Oct 2024

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel in an area that is safe to walk around. Lots of great restaurants within 5 mins walk. Staff are amazing and the rooms are perfect. Love it here!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Very nice place to stay. It would be good if they could look into moving the current smoking area. It is very close to the outdoor dining patio and smoke blows to that ate while you are eating. A few area are in need of refurbish. I really love the location.m, and the very warm welcoming staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria, key biscayne

Disliked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria, key biscayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel!!
Stayed 12 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I Love The African Pride Hotel!

The African Pride Hotel is extraordinarily beautiful! I loved my stay there! The staff are extremely friendly and helpful and the food is fantastic! I will recommend the African Pride to all of my family and friends.
Stayed 6 nights in Sep 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Joamma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and outstanding staff. Staff was exceptional as they tried to anticipate your every need.
Stayed 3 nights in Aug 2024

10/10 Excellent

Meghan

Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at African Pride Melrose Arch, Autograph Collection and had a wonderful experience. The check-in process was smooth, and the staff were incredibly welcoming and helpful throughout my stay. The room was clean, spacious, and beautifully decorated, with all the amenities I needed for a comfortable stay. The hotel’s location was perfect, offering easy access to local attractions and dining options. I particularly enjoyed the complimentary breakfast, which had a great variety of fresh and delicious options. Overall, African Pride Melrose Arch, Autograph Collection exceeded my expectations, and I would highly recommend it to anyone visiting the area. I look forward to staying here again!
Stayed 6 nights in Jul 2024