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Peermont D'oreale Grande at Emperors Palace ratings based on 2 Verified Reviews
Review Summary
2.0
out of 5
2.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Peermont D'oreale Grande at Emperors Palace
Everyone (1)
2 out of 5
I did booked the President suite and we have been given a standard room when we arrived at 15h30!
It was Orly at 23h45 that we were given the President suite.
Not what you expect and definitely not professional.
Posted by Christian on 27 Mar 2024
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Comment from Hotel Management
8 May 2024
by Doreale Grande Team
Dear Christian Thank you so much for your feedback, my apologies as we had a system glitch and the booking pulled through as a standard only when the team was doing recons they picked up that you were booked a suites.My apologies once again for the inconvenience caused.
2 out of 5
Never been served a cold burger before in a restaurant. The kind waitress tried to get the maitre in charge to deal with the matter, but his reply was that he was busy with more important matters to have time to deal with me.
Might have been the case, but the attitude tells even more.
Posted by Patrick, from Helsinki on 16 Feb 2023
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.