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DoubleTree by Hilton Hotel Johnson City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Johnson City

Reception
Indoor pool, outdoor pool, pool loungers
Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Air conditioning
  • Laundry
  • Gym
  • Housekeeping

Explore the area

Map
211 Mockingbird Ln, Johnson City, TN, 37604
  • Johnson City Mall
    5 min walk
  • Freedom Hall Civic Center
    4 min drive
  • Red Lobster
    4 min walk
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    20 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Johnson City

Hotel with free parking, a quick walk to Johnson City Mall
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site.
DoubleTree by Hilton Hotel Johnson City offers 184 accommodations with free newspapers and complimentary bottles of water. Beds feature premium bedding. Premium cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Johnson City. During your stay, you're just a quick walk from Johnson City Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Burger Bar
  • Full breakfast served weekdays for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 5 minutes by foot from Johnson City Mall and a 4-minute drive from Freedom Hall Civic Center
DoubleTree by Hilton Hotel Johnson City offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 4704 square feet (437 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Johnson City also features a vending machine, concierge services, and dry cleaning/laundry services. Free self parking is available.

This 4-star Johnson City hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.
Burger Bar – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 to 15 for adults and USD 5 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 4,704 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.00 to 15 for adults and USD 5.00 to 7.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Johnson City
DoubleTree Hilton Johnson City
DoubleTree Hotel Johnson City
DoubleTree Johnson City
Johnson City DoubleTree
DoubleTree by Hilton Hotel Johnson City Hotel
DoubleTree by Hilton Hotel Johnson City Johnson City
DoubleTree by Hilton Hotel Johnson City Hotel Johnson City

DoubleTree by Hilton Hotel Johnson City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 864 reviews" "
Rating 8 - Good. 271 out of 864 reviews" "
Rating 6 - Okay. 110 out of 864 reviews" "
Rating 4 - Poor. 45 out of 864 reviews" "
Rating 2 - Terrible. 36 out of 864 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Kenneth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
For the price of a nights lodging, we expected more. We had stayed here before and it was not run down. Who wants to use community shower items or a bottle of lotion? Very poor taste. Doors were all marred and scratched. Not welcoming sight. Rugs were worn.None of the front desk personnel were hospitable. No one ever greeted us in any way. No way we will ever stay here again!
Stayed 1 night in Sep 2024

6/10 Okay

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Could use some updating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Priscilla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very conveniently located. I was traveling for work so I didn’t do any shopping but there is a mall next door and quite a few dining options very near, including a restaurant inside the hotel. The rooms were clean and modern. The two staff members I interacted with were friendly and helpful.
Stayed 2 nights in Sep 2024

6/10 Okay

eric

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Under renovation
Hotel was under renovation, most amenities were closed, romms were still full price
Stayed 2 nights in Sep 2024

10/10 Excellent

Jecennia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything & enjoying the sun next to pool !
Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Viola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great staff and wonderful place to stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Hotel being renovated but was very clean. Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and the staff are nice.
Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room My only quibble is the WiFi didn’t work on my iPad. When I tried to go to any site, I received a message that the site was likely to steal my data. My iPad gets WiFi fine everywhere else
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clifton

Liked: Property conditions & facilities
Building seems a little older but still clean. Room was excellent. Very comfortable bed. Front desk check in was very friendly. Located near plenty of dining options. The River Tri-Cities church is amazing and just down the road.
Stayed 1 night in Aug 2024

10/10 Excellent

James Paul Oakry

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like that there’s no laundry facility on the premises.
Stayed 3 nights in Jul 2024

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff (from the front desk, to the restaurant on site, to housekeeping) was amazing and very helpful! The room was fabulous! Will be my go to hotel when I am in Johnson City!
Stayed 3 nights in Jul 2024

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, the staff was lovely and so polite
Stayed 2 nights in Jul 2024

6/10 Okay

Keith

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Room and hotel are fine. Location works well, room is clean and comfortable and the staff are friendly. Biggest issue is the bathroom had a different 3 inch cockroach for 3 straight days. I am not looking to shower with a bug.
Stayed 4 nights in Jul 2024

10/10 Excellent

Milo

Stayed 1 night in Jul 2024

8/10 Good

Kimberlie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk staff were fantastic
Mostly clean and very worn. It wasn’t pretty and pristine… but the pillows were soft and comfy and there weren’t any bugs.
Stayed 2 nights in Jul 2024

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not truly very good
I was apprehensive of the hotel based on recent reviews. Room was clean, smelled great! A/C was not cold, it was 99 degrees and the lowest it would go was 66. I woke up in the middle of the night sweating. I asked if it could be looked at and they sent maintenance to my room the day I checked out. Shower water was hot day 1 and not on day 2. Outdoor pool is small looks nothing like the pictures. It was also filthy, both days I went down. It clearly hasn’t been cleaned. I love having the shampoo/conditioner in the shower, however this is the 2nd Hilton in the past 2 months where the conditioner was empty. That should be checked when the room is cleaned. Restaurant on site was good! If I came back to the area, I’d probably look for another place to stay.
Stayed 2 nights in Jul 2024

8/10 Good

Jason

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
What exlecting alot better looking hotel for it being a hilton. The hotel was really outdated for a hilton. It kinda reminded me of more like a days inn or comfort inn not a hilton.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible maintence
The room had ancient dirty carpet. Paint was peeling from the ceiling. There was no hot water. When I called the desk, there was no answer. I walked down to explain the issue. The staff told me I had to run the sink and shower at the same time. It took over 15 minutes to get Luke-warm water. The staff didn’t offer a new room. For this to be a Hilton property is a joke.
Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a 'yes' from me.
This is a long time favorite location and always a treat to stay here. Love the room layout, the window angles, the contemporary feel of the rooms (still true after 30+ years, back before it was Double Tree). Some areas do need repairt and update - elevator floors, some hallway carpet. The pool is special and well kept even after all the years - just get the bugs out please! Maintainence during summer requires more attention. Staff is attentive and responds quickly. Good food, too
Stayed 1 night in Jul 2024