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7 Heaven Boutique Hotel

3.0 star property

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Photo gallery for 7 Heaven Boutique Hotel

Fountain
Interior entrance
Lobby sitting area
Interior
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
51, Jalan Suria 7, Bandar Seri Alam, Masai, Johor Bahru, 81750
  • Regency Specialist Hospital
    ‪8 min walk‬
  • University of Kuala Lumpur - Malaysian Institute of Industrial Technology
    ‪8 min drive‬
  • MARA University of Technology Pasir Gudang Campus
    ‪8 min drive‬
  • Singapore (XSP-Seletar)
    ‪49 min drive‬

Room options

Family Imperial

  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Deluxe)

Superior Room (Deluxe) | Desk, soundproofing, iron/ironing board, free WiFi

Superior Room (Deluxe)

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Family Heaven

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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Reception

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  • Free WiFi
  • Air conditioning
  • Housekeeping
4.5 out of 5, Wonderful, (4)
The price is CHF 30
for 1 room
includes taxes & fees
23 Feb - 24 Feb
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About this property

7 Heaven Boutique Hotel

Hotel in Masai with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and free newspapers.
7 Heaven Boutique Hotel offers 78 air-conditioned accommodations with washers/dryers and complimentary bottles of water. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at 7 Heaven Boutique Hotel, you're just a quick walk from Regency Specialist Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • 14 minutes by car from KSL City Mall and 11 minutes from AEON Tebrau City
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly 7 Heaven Boutique Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Masai hotel is smoke free.

7 Heaven Boutique Hotel has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Ayurvedic treatments
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at 7 Heaven Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 360.00 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 360.00 (one-way), (from 17 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
7 Heaven Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

7 Heaven Boutique Hotel Masai
7 Heaven Boutique Masai
7 Heaven Boutique
7 Heaven Boutique Hotel Hotel
7 Heaven Boutique Hotel Masai
7 Heaven Boutique Hotel Hotel Masai

7 Heaven Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 47 reviews
Rating 8 - Good. 21 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Suriati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good n clean
Stayed 1 night in Oct 2024

10/10 Excellent

Ahmad suhaimi

Liked: Cleanliness, staff & service, property conditions & facilities
cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Wilson

Travelled with family
Liked: Cleanliness, property conditions & facilities
The area is very convinence for all shopping or dining.
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmad Mahadi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite central
Stayed 2 nights in Aug 2024

10/10 Excellent

Siew Geok

Stayed 1 night in Aug 2024

8/10 Good

Thangeswaran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall clean except smoke smell
Stayed 1 night in Jun 2024

10/10 Excellent

kok wai

Nice clean
Stayed 2 nights in May 2024

10/10 Excellent

Golda Ming Xin

Liked: Staff & service
Friendly staff and nice place
Friendly staff. Enjoyed complimentary unlimited white coffee, tea and hot Milo. Spacious lobby and relaxing water decorations. Cute cat family and dogs outside. Convenient pool table next door as well as short walk to many eateries and affordable cinema. First room had bed bugs but hotel compensated for it. Hopefully they will get rid of them soon. We were given a nice new room. Beddings very comfortable but limited toiletries available. Overall satisfying.
Stayed 2 nights in Mar 2024

6/10 Okay

Bernard Ping Wah

Business traveller
There’s really nothing much about this area as it seems a bit outdated. However, cleanliness is top bit the staffs so-so
Stayed 2 nights in May 2023

10/10 Excellent

Yu Heng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2022

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Pasir Gudang!
It was a comfort stay. The receptionist & staffs were friendly and polite. I had received a warm welcome from them as everytime I entered the lobby. Im very happy with the room condition and it might look a small hotel business but the staffs were extraordinary. The location was strategic and convenient to buy some groceries as close to 7Eleven. I will go with this hotel if been to pasir gudang again.
Stayed 2 nights in Jun 2021

6/10 Okay

Bahrinizam

Business traveller
Room very nice.. stay at room 207.. but had worst internet connection.. pay extra price for that room but worst internet connection..
Stayed 1 night in Mar 2021

6/10 Okay

Remmy

Stayed 2 nights in Jun 2020

8/10 Good

Chew

Business traveller
Liked: Staff & service
Stayed 2 nights in Jun 2020

6/10 Okay

Goh

Travelled with family
Disliked: Property conditions & facilities
Air kat sinki sumbat dan water heater tak berfungsi dengan baik(kurang panas).. Benda yg remeh mcm ni sepatutnya tidak harus berlaku di hotel bertaraf 3 bintang.. Pada In charge maintainece sila ambil tindakan dan perhatian. Jgn Tido.. pasal yg remeh mcm ni I sebagai pelanggan tidak akan book lagi dgn hotel ini..
Stayed 1 night in Dec 2019

8/10 Good

Chew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

NaDia, Selangor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration is so cool
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Hew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel is comfortable for non-smokers.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room ia clean. it is a non-smoking so it always smell nice.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
I called 30 times and no one bothered to pick up my calls!!!!!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby of the hotel was small but yet cosy. The staff were all very friendly and greeted us with a smile. Room was well-kept and it's generally a good hotel to stay in if you're heading to JB. However, it is quite inaccessible if u don't have a car.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Improvement on the cleanliness is required.
Stayed 3 nights in Jan 2019

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location n clean room
Stayed 1 night in Dec 2018