Hotel with a 24-hour front desk, near KSL City Mall
A business centre, concierge services and dry cleaning are available at this hotel. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
G5 Hotel & Serviced Apartment offers 64 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Rollaway/extra beds (surcharge) are also available.
During your stay at G5 Hotel & Serviced Apartment, you're just a quick walk from Plaza Pelangi. A business centre, dry cleaning service and concierge services are available.
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Just a 2-minute drive from KSL City Mall and a few minutes from Komtar JBCC
There's an onsite business centre. G5 Hotel & Serviced Apartment also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.
Smoking is allowed in designated areas at this 3-star Johor Bahru hotel.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Parking and transport
Limited on-site parking (max 1 space per unit)
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business centre
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Desk
Iron/ironing board on request
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MYR 60 per day.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: MYR 200.00 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: MYR 60 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property is also known as
G5 Hotel Services Apartment Johor Bahru
G5 Hotel Services Apartment
G5 Services Apartment Johor Bahru
G5 Services Apartment
G5 & Serviced Johor Bahru
G5 Hotel Services Apartment
G5 Hotel & Serviced Apartment Hotel
G5 Hotel & Serviced Apartment Johor Bahru
G5 Hotel & Serviced Apartment Hotel Johor Bahru
G5 Hotel & Serviced Apartment Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The stay was fine, but the hotel internet is not too reliable. I have 3 devices and only 1 device was able to log in after many failed attempts, and when it did log in the signal strength is 2 bar maximum.
If you drive, make sure you ask where exactly to park your vehicle, or else they clamp even though there is no "Clamp-Zone" at all the parking lots around the vicinity.
Bedsheet and blanket are with stain.
Carpet got a red big patches.
Stay just right behind receptionist which is leavel 2 and level 1 is carpark.
Disappointed with overall stay.
nearby f&b options are excellent. also, foot refexology & massage services are nearby.
ramsey
Stayed 1 night in Dec 2023
10/10 Excellent
Siti
28 Nov 2023
Siti
Stayed 3 nights in Nov 2023
6/10 Okay
Siti Raidah
Travelled with group
26 Nov 2023
Liked: Cleanliness
There was no hot water. The water heater was faulty. Had to shower in cold water. Was only allowed 1 additional pillow. Alot of dragging of furniture sounds in the morning abt 8am when sleeping.
We booked this hotel by mistake and immediately called Expedia to cancel. They called the hotel and they said this is a non-refundable booking and we can not do anything! I would guess other customer services are similarly terrible.
We stayed there for one night and the stay there was good. Room was clean and the recep allows us to check out latest at 12:30pm
Many eateries and pubs nearby. Tried the lok lok stall beside the hotel and it was good. I feel safe when returning to hotel late at night as the nearby stalls do open till late night.