Hermess Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hermess Hotel

Lobby
Soundproofing, iron/ironing board, free WiFi
Front of property – evening/night
Front of property
Soundproofing, iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
51, 53 & 55, Jalan Bestari 1/4, Taman Nusa Bestari, Johor Bahru, Johor, 81300
  • Aeon Mall Bukit Indah
    4 min drive
  • Sutera Mall
    5 min drive
  • Paradigm Mall Johor Bahru
    7 min drive
  • Johor Bahru (JHB-Senai Intl.)
    29 min drive

Room options

Executive King Room

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

Superior King Room

  • 1.4 sq m
  • Sleeps 3
  • 1 King Bed

Family Room

  • 15 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Superior Twin Room

  • 1.3 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Hermess Hotel

Central hotel connected to the convention centre in Johor Bahru with free parking
This hotel features concierge services, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
Hermess Hotel offers 39 air-conditioned accommodations with complimentary bottles of water and complimentary dressing gowns. LED televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

With your stay at Hermess Hotel, you'll be connected to the convention centre and within walking distance of Aeon Mall Bukit Indah. Features include free WiFi in public areas and free self-parking, plus concierge services.
  • Free WiFi
  • Free self-parking
  • Services include a concierge and luggage storage
  • Just a 4-minute drive from Aeon Mall Bukit Indah and a few minutes from Sutera Mall
As a guest of Hermess Hotel, you'll find concierge services and laundry facilities. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Johor Bahru hotel.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

More

  • 3 buildings
  • 3 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hermess Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hermess Hotel
Hermess Hotel Johor Bahru
Hermess Johor Bahru
Hotel Hermess
Hermess Hotel Hotel
Hermess Hotel Johor Bahru
Hermess Hotel Hotel Johor Bahru

Hermess Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 98 reviews" "
Rating 8 - Good. 39 out of 98 reviews" "
Rating 6 - Okay. 18 out of 98 reviews" "
Rating 4 - Poor. 8 out of 98 reviews" "
Rating 2 - Terrible. 7 out of 98 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Chee Kai

Disliked: Cleanliness, staff & service, property conditions & facilities
Shower heater casing not properly installed, wires were exposed. No lift. Toilet not able to flush. No security and car needed to park in darkside
Stayed 1 night in Sep 2023

4/10 Poor

Michael

Stayed 1 night in Mar 2023

8/10 Good

Jervis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Fraser Wee Tat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Stay
Stayed 1 night in Nov 2022

10/10 Excellent

Michael

Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Ong

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Fake marketing
The photo in the hotel.com is not real want. The marketing put fake photo. The hotel bed is too soft and the pillow also . I sleep for 1 night now whole body and neck pain .
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

yan

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Facilities good
Stayed 1 night in Apr 2021

8/10 Good

MAN FOO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

Carmen

Travelled with family
Disliked: Cleanliness, staff & service
Booked a non-smoking room but the room has a lingering cigarette smell when we first entered the room. Room towels were old and bedsheets had stains on it.. Acceptable for budget travellers i feel.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Paperwall
Everything was good except for the thin wall with gaps (windows). From the original design, it should be one big room but the owner divided it up to two rooms which the other end is a bigger window and the partition was not seal up properly with the window glass, leaving some gap there. You could hear the opposite room talking, sneezing, coughing and the phone ringing and vibrating the whole night. you can also smell the coffee they make in the morning... please do something about it. :(
Stayed 1 night in Jul 2019

10/10 Excellent

SIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, amenities
My family feedback the staff in duty is not so friendly
Stayed 1 night in Apr 2019

2/10 Terrible

Prabakaran

Disliked: Staff & service
Reservations puzzled
Staff not aware of hotel.com reservations
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel..clean and comfort
Comfortable and quite place..easy to go anywhere..jusco..jb town even easy to looking for food
Stayed 1 night in Sep 2018

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel are easy to access to legoland,Sutera Mall.nearby have many good stalls and Massage shop.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
It's a good hotel, worth the money. The room was clean and the bed and pillows were amazing, totally had the best sleep. The staffs were friendly and polite.
Stayed 1 night in Apr 2018

4/10 Poor

SL

Disliked: Cleanliness, property conditions & facilities, room comfort
Dark room and broken bathroom wall and the cabinet
room is dark the bathroom wall broken and pipes exposed the sink cabinet has spoilt and the door will drop off when try to open overall poor
Stayed 2 nights in Mar 2018

8/10 Good

Jenice, Singapore

Liked: Cleanliness, staff & service, room comfort
Affordable Stay
Staffs were helpful and friendly! Able to recommend food delivery at the hotel reception. Was rather out of the way, not centralised area of JB. Though its quiet and not much traffic around the area! Did not provide a tissue box and the tv had some problems with connecting.
Stayed 1 night in Dec 2017

6/10 Okay

Kent

Liked: Property conditions & facilities
1 night stay is okie
We stay in family room(201) with 1 king & 1 single bed. Beds are good, but water heater is out of order. Some lights are not in working order. No window.
Stayed 1 night in Oct 2017

8/10 Good

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Stayed 1 night in Sep 2017