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Renaissance Johor Bahru Hotel

4.5 star property

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Photo gallery for Renaissance Johor Bahru Hotel

Outdoor pool, open 6:30 AM to 9:00 PM, free pool cabanas, pool umbrellas
Exterior
Room, 1 King Bed, Terrace, Pool View | Pool | Outdoor pool, open 6:30 AM to 9:00 PM, free pool cabanas, pool umbrellas
Minibar, in-room safe, desk, iron/ironing board
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750
  • KSL City Mall
    ‪7 min drive‬
  • Johor Bahru City Square
    ‪9 min drive‬
  • AEON Tebrau City
    ‪9 min drive‬

Room options

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Terrace, Pool View

Room, 1 King Bed, Terrace, Pool View | Pool | Outdoor pool, open 6:30 AM to 9:00 PM, free pool cabanas, pool umbrellas

Room, 1 King Bed, Terrace, Pool View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Single Beds

  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View | Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds, Bay View

  • 36 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Bay View

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Renaissance Johor Bahru Hotel

Boardwalk/promenade hotel with 2 restaurants and bars/lounges
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a sauna are on-site. Housekeeping is available on request.
Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Renaissance Johor Bahru Hotel gets high marks from our customers. During your stay, you'll be close to Mid Valley Exhibition Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy international cuisine at Cafe BLD, one of the property's 2 restaurants and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and a playground
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by car from The Mall and 7 minutes from KSL City Mall
Renaissance Johor Bahru Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 15349 square feet (1426 square metres) and includes conference space. A terrace, a complimentary children's club, and barbecue grills are also featured at the luxury Renaissance Johor Bahru Hotel. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4.5-star Masai hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 10:00 AM.
Cafe BLD – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Wan Li – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Reservations are required. Open daily.
Cheers @ Ren – This bar only serves light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (MYR 5 per day)
  • Covered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MYR 68 for adults and MYR 34 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Cafe BLD
  • Cheers @ Ren
  • Wan Li

Things to do

  • 24-hour gym
  • Children's pool
  • Designer stores
  • Free children's club
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 15,349 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Renaissance Johor Bahru Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 130 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 68 for adults and from MYR 34.00 for children
  • Secured self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 130 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Renaissance Johor Bahru Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 554 out of 994 reviews
Rating 8 - Good. 342 out of 994 reviews
Rating 6 - Okay. 66 out of 994 reviews
Rating 4 - Poor. 22 out of 994 reviews
Rating 2 - Terrible. 10 out of 994 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute JB stay
Last minute decided to stay for a night after having great seafood and shopping, first time stay at this hotel and definitely will come back again. Great service provided and allow us to extend check out.
Stayed 1 night in Dec 2024

10/10 Excellent

Sungbok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained. The area is full of dining options and gives a real feeling of JB. There are a few Thai Massage places, as well. If you have buiness, it's a good hotel to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

KWEE MENG

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room.
Stayed 2 nights in Dec 2024

2/10 Terrible

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staffs at the front desk were polite and helpful. The only thig that need to be improve is the housekeeping in the rooms. Stayed 3 nights, used glasses were not washed and empty water bottles were not cleared.
Stayed 2 nights in Dec 2024

10/10 Excellent

Huan Chye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Seit Yen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Casper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay after a day at Legoland
Stayed 1 night in Nov 2024

8/10 Good

Bao Ru

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Noor Ghazali

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed paying so much for terrace at 6th floor. Check in was made to wait for 2 hours plus upon registered despite i was told to wait for one hours Room door locking chain detached and unable to lock from inside. Heavy rain leaks thru the room door as the roof above was leaking. Bath tub unable to drain water as the turning knob to the valve was detached. Overall experience was bad.
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Stalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and wonderful. Very good location and pleasant
Stayed 10 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Sep 2024

8/10 Good

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a night market nearby on Sunday night
Stayed 2 nights in Aug 2024

8/10 Good

Sonny

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Bao Ru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to one of the nicest malls around ( Mid Valley South Key ) Room was imppecable! Quiet location with eager to help staff!
Stayed 1 night in Jul 2024

6/10 Okay

Wei Kian

Stayed 1 night in Jul 2024

6/10 Okay

Wei Kian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The building and design is quite old, and the sound proof is bad cause you can hear people closing their door,and even phone ringing also can be heard. Overall,I think the hotel is overpriced, I don't feel it worth the 5 star.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyrone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and room was kept clean and well maintained.
Stayed 1 night in Jun 2024