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Harrah's Joliet Casino & Hotel

3.5 star property

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Photo gallery for Harrah's Joliet Casino & Hotel

Exterior
3 restaurants, breakfast, lunch, dinner served; American cuisine
Bar (on property)
Premium bedding, down duvets, pillow-top beds, in-room safe
Casino

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
151 N Joliet St, Joliet, IL, 60432
  • Harrah's Casino
    ‪1 min walk‬
  • Rialto Square Theater
    ‪4 min walk‬
  • Route 66 Raceway
    ‪8 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪50 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2 Queens Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe 2 Queens Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, 2 Queen Beds

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Riverview 1 King Non-Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Riverview 1 King Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Riverview 2 Queens Non-Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Riverview 2 Queens Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Riverview King Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Riverview King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Riverview 2 Queens Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Riverview 2 Queens Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic 2 Queens Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic 2 Queens Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic King Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic King Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Harrah's Joliet Casino & Hotel

Riverfront hotel with 3 restaurants and fitness centre
Along with 3 restaurants, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and conference space. Housekeeping is available on request.
Harrah's Joliet Casino & Hotel offers 200 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Joliet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Harrah's Joliet Casino & Hotel. During your stay, you're just a quick walk from Harrah's Casino. You'll find features such as free WiFi in public areas, plus 3 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at Cross Street Grill, a café that serves American cuisine
  • Amenities include a front desk safe, a 24-hour business centre and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Harrah's Casino and Joliet Area Historical Museum
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

Public spaces have free WiFi. The business-friendly Harrah's Joliet Casino & Hotel also features a fitness centre, express check-out, and shopping on site.

Smoking is allowed in designated areas at this 3.5-star Joliet hotel.

Cross Street Grill – This café specialises in American cuisine and serves breakfast, brunch, lunch and dinner.
The Reserve – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Tortazo – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cross Street Grill
  • The Reserve
  • Tortazo

Things to do

  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property does not allow children.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay
  • Resort fee: USD 17.40 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • In-room safe
  • Parking
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Harrah's Joliet Casino & Hotel
Harrah's Joliet Casino Hotel
Harrah's Joliet Casino
Harrah's Joliet Casino &
Harrah's Joliet Casino & Hotel Hotel
Harrah's Joliet Casino & Hotel Joliet
Harrah's Joliet Casino & Hotel Hotel Joliet

Harrah's Joliet Casino & Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 999 reviews
Rating 8 - Good. 265 out of 999 reviews
Rating 6 - Okay. 107 out of 999 reviews
Rating 4 - Poor. 54 out of 999 reviews
Rating 2 - Terrible. 43 out of 999 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room big and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Carolyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is fun
Stayed 2 nights in Nov 2024

6/10 Okay

Chase

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Thomas, Holland

Travelled with partner
Liked: Staff & service, amenities
The property is actually quite nice. What is supposed to be a smoke-free property is not. It smelled of cigarettes in more than a few places including my room. The choice of restaurants is down to two at night. The expensive steak house and the yuppy Mexican joint. We went to each one in two nights and the service and food was pretty good but I would have liked a few more choices.
Stayed 2 nights in Nov 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly help and courteous and the facility was amazingly clean. The only real detraction was the remodel being done on the hotel parking tower.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristi

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet
Stayed 3 nights in Nov 2024

4/10 Poor

Patrick

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
on the river area around the hotel was "bombed out"; few restaurants, extensive blighted, unsafe in hotel parking garage; people smoking weed in their cars.
Stayed 2 nights in Oct 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
You know you are in trouble when you enter the dirty front door. They charge exorbitant fees if you check in before 4:00 p.m. This place is old and dilapidated, and they have the nerve to charge a resort fee. It is located on the old, unsafe part of town, and it is very difficult to find any dining options. The good ratings are posted by people who are desperate to find a casino. They can't possibly be posted by anybody who has ever experienced the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Nicholle

Disliked: Staff & service
The customer service at check in was horrible when we arrived to check in the first we went to was not even cleaned or ready so we went back down and they gave us another room when we got in that room it was not a king bed that i booked instead it was a queen dbl bed. I went back down and was told just because I booked a king room that per Harrahs policies it is not guranteed. I asked the rude manager where that policy was she stayed its there and basically I had to deal with that room. I looked through booking policies and did not see nothing like that. I believe she just did not want to help. That is unexceptable and I hope going forward your front desk staff treat your guest a better.
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Nice Place to Stay
Front desk staff was very friendly and the check in/out process was quick. Room was very clean and comfortable. Downside was, there was no place open to eat at 8p except for Mexican food. We did eat there and the food was very good but very expensive.
Stayed 1 night in Oct 2024

4/10 Poor

Sherry

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Check in was complicated and the overall experience was less than stimulating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice huge room
Stayed 1 night in Sep 2024

10/10 Excellent

Robyn

Stayed 1 night in Sep 2024

8/10 Good

Adam

Business traveller
Liked: Staff & service, room comfort
Oldie but Goodie
Good location but tired and in need of repairs. Staff friendly and patient.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Unfortunately only one dining option. The toilet area of the bathroom had a few questionable hairs in it but the room really was nice.
Stayed 1 night in Sep 2024

2/10 Terrible

Allyson

Stayed 1 night in Sep 2024

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
verry good. Thanks!
Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with partner
We enjoyed our time there. It was very nice. It was good but not extraordinary.
Stayed 1 night in Sep 2024