Quality Inn and Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn and Suites

Lobby
Indoor pool, pool loungers
Terrace/patio
In-room safe, desk, iron/ironing board, free WiFi
Property grounds

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
2701 Hazel, Carthage, MO, 64836
  • Mercy Hospital Carthage
    17 min walk
  • McCune Brooks Hospital
    17 min walk
  • McDonald's
    5 min walk
  • Joplin, MO (JLN-Joplin Regional)
    19 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn and Suites

Hotel in Carthage with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Change of towels is available on request
Quality Inn and Suites offers 121 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include a shower and hairdryers.

This Carthage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn and Suites. During your stay, you'll be within walking distance of Mercy Hospital Carthage. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Mercy Hospital Carthage and a few minutes from McCune Brooks Hospital
  • Dogs welcome for a fee (restrictions apply)
Quality Inn and Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Quality Inn and Suites. Free self parking is available.

This Carthage hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn and Suites Hotel
Quality Inn and Suites Carthage
Quality Inn Carthage
Quality Inn and Suites Hotel Carthage
Precious Hotel
Precious Moments Best Western
Quality Carthage
Precious Moments Hotel Carthage

Quality Inn and Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 182 out of 888 reviews" "
Rating 8 - Good. 277 out of 888 reviews" "
Rating 6 - Okay. 194 out of 888 reviews" "
Rating 4 - Poor. 109 out of 888 reviews" "
Rating 2 - Terrible. 126 out of 888 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Donna

Disliked: Cleanliness, property conditions & facilities
Neglected
I could tell it used to be a nice hotel but they have really neglected the upkeep. I needed an extra night added to my original reservation and they had me switch to three different rooms before we found one that was acceptable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Larry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a different looking motel than was pictured in the ad. Not enough staff to work front desk. Breakfast was limited/waffles closed/ several things were out of order. To find Ice was a problem/machine out of order. Curains in room were torn/frayed and would not close. Opened refrigerator and it fell out onto the floor. TV would not work well. Key would not work in door/tried over and over. Had to cut a new key/it would not work. Sorry. Bad Experience.
Stayed 1 night in Sep 2024

2/10 Terrible

robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i had two rooms no hot water in either room and no shower curtain. I paid for a kingbed suite she gave me two bed suite didnt have the other one clean
Stayed 1 night in Sep 2024

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Glenn

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Quality this was not. The room smells as if someone just sprayed Febreeze to cover some odors. The bathroom needed bleached, and could have used fresh rolls of toilet paper. The shower never really got hot, and one of the towels had stains on it. The AC whined so loudly that I turned it off so I could sleep. The carpet trim was peeling in several places. The breakfast was lame: coffee ran out, no juices, no hot water for tea. At least it was relatively quiet, so I slept well.
Stayed 2 nights in Sep 2024

6/10 Okay

Diana

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were black pieces on bed? Sheets where ruff. There was only one wash cloth in the bathroom. Tile in bathroom was in need of replacement. Rust around the toilet. I know wasn’t that expensive but it was really an old out of date hotel.The decor was really bad!
Stayed 1 night in Sep 2024

2/10 Terrible

Cory

Disliked: Cleanliness, property conditions & facilities
The check-in process was OK, but the person who checked us in was rather raggedy and not very personable. The room was pretty run down and had a musty odor. The rug was dirty and had a dead bug in the middle of the floor. The mattress was too bouncy and had a broken spring poking through the surface. Fortunately, my wife found the broken spring before she laid down on it or it could have torn her nightgown, or even worse, her skin. The room was too bad for us to stay in so we moved to another hotel after the first night. The hotel management refused to give us a refund for the remaining two nights. We will NEVER stay there again!
Stayed 3 nights in Sep 2024

2/10 Terrible

Gwenella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Room not available initially. Hazard with air conditioning cover hanging down in entry way. No hot water, no remote, Rude check out person in morning
Stayed 1 night in Sep 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service
all was good in room but outside untidy But nice room etc thanks Jenopal Australia
Stayed 1 night in Sep 2024

8/10 Good

gena

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were clean and comfortable. However their breakfast bar was lacking the hot water for tea was cold there was no coffee and no orange juice. The toaster would not toast a bagel on its highest setting and resatred 3 times it came out cold. Nice property clean and neat staff friendly but breakfast underwhelming
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Unacceptable
This was the 2nd time I've stayed here. Again booked with hotels.com when I checked in, the room i reserved was not available. Not only that, the room I reserved was an accessible room. I was upgraded to a double Queen room. This is interesting because there were only about 15 vehicles in tne parking lot
Stayed 1 night in Sep 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except that someone had removed the cable box from the TV and just hooked up the cable directly to the TV, so there was no way to change the channel, stuck on a Spanish speaking channel. After trying several remote controls and showing the manager the HDMI cable not attached to anything, he gave me the cable box from his room to use. You need to go back to the previous person who had the room and ask them what they did with the cable box or why they STOLE it.
Stayed 1 night in Sep 2024

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Wasnt a bad place to stay. If they updated the lobby it would be awesome.
Stayed 2 nights in Mar 2024

6/10 Okay

Lance

Travelled with group
Disliked: Amenities, property conditions & facilities
No biscuits , eggs, bacon , orange juice or milk at 8:30 . And waffle iron had burnt waffle stuck in it and the worker said to close it and it will dry out . 15 minutes later she still had not cleaned it ! But did bring out some bacon .
Stayed 1 night in Sep 2024

6/10 Okay

Larry

Liked: Cleanliness, staff & service
NA
Stayed 1 night in Aug 2024

4/10 Poor

Laura

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
The room had a weird humid smell. Like musty and damp. Probably a leaky pipe somewhere. The drain around the shower looked very gross, and the carpet had stains. The front desk staff were weird also. Neither of the people I interacted with had uniforms or name tags, and had me questioning (silently) if they even worked there when they couldn't find my booking. There was a sign posted on the counter that said "At lunch, 15 mins," but that sign stayed up through the duration of my stay, even through the morning. I hope the real staff wasn't locked up in the boiler room. Honestly it was the prefect preface to a horror movie.
Stayed 1 night in Aug 2024

2/10 Terrible

Carlos

Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Stayed 1 night in Aug 2024

6/10 Okay

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The Quality Inn near Carthage was excellent, the room was clean, bathroom excellent, and the parking lot was well maintained and lighted. Only issue was breakfast, there wasn’t any coffee, the juice dispenser only gave out water, and at one point the eggs and sausage were completely out. I did have a great waffle though.
Stayed 1 night in Aug 2024

2/10 Terrible

Diane

Travelled with group
Stayed 1 night in Aug 2024

2/10 Terrible

Penny

Disliked: Cleanliness, property conditions & facilities
Not a good experience. There was an issue with the lady checking in before us, bacon in the floor of the elevator, there were candy wrappers and a q-tip on the floor of our room upon entering, the shower handle came off when I turned the handle on, the water was only luke warm, etc. We wont be back
Stayed 1 night in Aug 2024