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Juneau Hotel

3.0 star property

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Photo gallery for Juneau Hotel

Lobby
Lobby sitting area
Front of property
Interior entrance
Suite, 1 Queen Bed | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1200 W 9th St, Juneau, AK, 99801
  • Alaska Governor's Mansion
    ‪8 min walk‬
  • Alaska State Capitol
    ‪11 min walk‬
  • Mount Roberts Tramway
    ‪2 min drive‬
  • Juneau, AK (JNU-Juneau Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Suite, 1 Queen Bed

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Living area | Flat-screen TV

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Juneau Hotel

Hotel in Juneau with free airport shuttle and fitness centre
This smoke-free hotel features a fitness centre, a business centre and conference space. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Juneau Hotel offers 74 accommodations with washers/dryers and a safe. This accommodation is furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Juneau Hotel. During your stay, you're just a quick walk from Gastineau Channel. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Gastineau Channel and 9 minutes on foot from Juneau Arts and Humanities Council
  • Free airport and ferry terminal shuttle service
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 690 square feet (64 square metres) and includes conference space. A roundtrip airport shuttle during limited hours and A ferry terminal shuttle are free. A fitness centre, a vending machine, and a picnic area are also featured at the business-friendly Juneau Hotel. Self parking is free.

This 3-star Juneau hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 PM
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 690 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Juneau Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Juneau Hotel.

Property is also known as

Juneau Hotel Alaska
Juneau Hotel Hotel
Juneau Hotel Juneau
Juneau Hotel Hotel Juneau

Juneau Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 497 reviews
Rating 8 - Good. 161 out of 497 reviews
Rating 6 - Okay. 37 out of 497 reviews
Rating 4 - Poor. 20 out of 497 reviews
Rating 2 - Terrible. 10 out of 497 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a washer/dryer in the unit that was newer and clean. That made it very different in a good way. Didn’t have to pay for laundry and it was in my unit.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Respect went along ways with customer service! Thank you all again
Stayed 9 nights in Mar 2025

8/10 Good

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Jose de jesus

Stayed 2 nights in Mar 2025

6/10 Okay

RACHAEL, Ketchikan

It was ok
Stayed 1 night in Mar 2025

10/10 Excellent

RACHAEL, Ketchikan

Liked: Cleanliness, staff & service
Good overall
Stayed 3 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Perch in Juneau

This is property is a gem! On a solo trip, I was looking for a reasonably priced hotel in Juneau but I got so much more. Donna and the rest of the staff were friendly and attentive. My suite had anything and everything a traveler needs. Coffeemaker + coffee, work desk, comfy couch, big bathroom, perfect fans for hot flashes, great boiler heat for when the hot flashes are over, dishwasher, full-size fridge, washer and dryer. My room had a view of the mountains pkus hustle and bustle of nearby downtown. Cozy for nights in, accessible to tourist areas when feeling adventurous. Shuttle to the airport was icing on the cake. Definitely recommend!!
Stayed 2 nights in Mar 2025

8/10 Good

RACHAEL, Ketchikan

Liked: Staff & service
Disliked: Amenities
Good but outdated, tv and room phone didn’t work as advertised
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the manager of this hotel she’s so nice.
Stayed 3 nights in Feb 2025

8/10 Good

Deepika

Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, kitchen, quiet. Definitely will stay there again
Stayed 3 nights in Feb 2025

10/10 Excellent

salomon

Good
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

A hidden gem for those who don’t need fancy

This was a score to find. It’s nothing fancy but has everything you need. Reasonable price, airport shuttle service, prime location, quiet, warm, good bed, good shower pressure. I think it could’ve had more attention to cleanliness of sheets(saw what looked like hairs) and toilet seat seemed to have dried pee drops on it. Old coffee bag was in coffee maker. Still, for everything else it provided I’d recommend it to anyone going and I’d stay there again in a heartbeat.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Melody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not the best

The front desk was very welcoming, but the rooms were not set up for comfort. It was New Year’s Eve and well below freezing and they didn’t have a single extra blanket in the room. The beds had a sheet a thin quilt. I froze all night and the in room coffee was terrible even for hotel coffee.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick stay…8 hour layover as we waited for a flight connection from Anchorage to Seattle. All was easy yo work with!
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy.

Very comfortable accommodations. Big tv's in both the living room and bedroom.
Stayed 1 night in Nov 2024

4/10 Poor

Corkey

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were cockroach’s in the bathroom. Everything was old and run down, heat did not work. Property needs a overhaul and pest prevention.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

John, Ketchikan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The thermostat in our room was broken so you couldn’t turn down the heat. We had to open windows is what the night auditor said when we inquired about changing rooms. Windows we’re open all night and the noise level was high because it’s next to a bridge with a large incline so cars were very noisy.
Stayed 1 night in Nov 2024

6/10 Okay

Stuart

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Thermostat was broke and room was 80° . Told clerk, he said they’ve known about it for a week. Said he had no more rooms. Told us to open windows and turn ceiling fan on high. Room was next to a busy, noisy bridge. I just had eye surgery and the high heat and fan were unbearable. Worst night in a motel room in decades. Expedia should remove this property.
Stayed 1 night in Nov 2024

8/10 Good

William

Business traveller
Liked: Staff & service
The property was old but very convenient. The room was great, having a kitchenette, and washer and dryer in room was great.
Stayed 5 nights in Nov 2024