Juneau Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Juneau Hotel

Lobby
Lobby sitting area
Exterior
Suite, 1 Queen Bed | Room amenity
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
1200 W 9th St, Juneau, AK, 99801
  • Juneau Arts and Humanities Council
    9 min walk
  • Alaska Governor's Mansion
    11 min walk
  • Alaska State Museum
    11 min walk
  • Juneau, AK (JNU-Juneau Intl.)
    12 min drive

Room options

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Juneau Hotel

Juneau hotel in Downtown Juneau with free airport shuttle and fitness centre
This smoke-free hotel features a fitness centre, a business centre and conference space. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Juneau Hotel offers 74 accommodations with washers/dryers and laptop-compatible safes. This accommodation is furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Juneau Hotel. During your stay, you're just a quick walk from Gastineau Channel. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Gastineau Channel and 9 minutes on foot from Juneau Arts and Humanities Council
  • Free airport and ferry terminal shuttle service
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 690 square feet (64 square metres) and includes conference space. A roundtrip airport shuttle during limited hours and A ferry terminal shuttle are free. A fitness centre, a vending machine, and a picnic area are also featured at the business-friendly Juneau Hotel. Self parking is free.

This 3-star Juneau hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 PM
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 690 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Juneau Hotel offers transfers from the ferry terminal and airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Juneau Hotel.

Property is also known as

Juneau Hotel Alaska
Juneau Hotel Hotel
Juneau Hotel Juneau
Juneau Hotel Hotel Juneau

Juneau Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 451 reviews" "
Rating 8 - Good. 148 out of 451 reviews" "
Rating 6 - Okay. 35 out of 451 reviews" "
Rating 4 - Poor. 19 out of 451 reviews" "
Rating 2 - Terrible. 10 out of 451 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kirt

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent room and close to downtown!
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Toni

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were super clean, new carpeting, comfortable beds. Great location to the harbor and walking distance to downtown. Nearby IGA grocery store, nearby coffee shops. Hotels in Juneau are higher priced but this was less than the competition nearby.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel
My husband had Covid the develop into a lung infection on one of the cruises and they offloaded us in Juneau. My son called several hotels and decided on this one. They were so friendly and helpful and accommodating. Any details that I could share but I’m still here, so I would highly recommend this hotel. They have a wonderful staff and accommodation.
Stayed 3 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6am train whistle alarm clock
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
The room was clean, with kitchen facilities that I used and a washer/dryer that I did not use but appreciated having the option of using. Very walkable to the civic center and downtown Juneau.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sanjula

Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

A Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this place primarily because there was not a lot of choices. But it stood out because it had a workout room. We were disappointed that none of the 3 arobic machines were operational. This an older hotel but it is clean and as a bonus had a washer and dryer in the room. I would stay there again.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Had I known the condition I would have passed…
Stayed 2 nights before beginning a cruise. Our flight arrived at 1:00am and there was someone at the front desk to check us in and get the key to our room. But then it was downhill. This property is very worn and dated. I would not have stayed at this property had I known its condition. The bed mattress was worn and sagging. A lot of the property including our room had wine color carpet and it did not look very clean. The toilet stopped working second day and although an employee brought a plunger and tried to repair the toilet it was still not properly working the rest of our stay. Our room was near an outside trash container and at 6:30am it sounded like the truck was driving through our room. I am disappointed and do not recommend this property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bryn T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and Marie, the manager, was very responsive and helpful when a problem arose with one of her employees failing to communicate with us on a change of airport transportation. The staff was friendly and helpful. I will gladly go back!
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service!
Stayed 1 night in Jul 2024

10/10 Excellent

Neal

Stayed 1 night in Jul 2024

6/10 Okay

John

Liked: Cleanliness
Juneau Hotel review
Not too many amenities available. Lost 6.00 in the soda vending machine. No breakfast.
Stayed 1 night in Jul 2024

8/10 Good

D Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location; super friendly staff; airport shuttle expedient.
Stayed 1 night in Jul 2024

4/10 Poor

Alan

Disliked: Property conditions & facilities
We were surprised how worn this place was given the high ratings on Hotels.com. Very expensive. Maintenance problem with some leak downstairs. Fire alarm went off at 2am. Also surprised that while advertised as in downtown Juneau it is really a mile from the historic downtown. Industrial surroundings, no food service. Extremely nice staff though.
Stayed 1 night in Jul 2024

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the spacious suites. I also enjoyed all the memorabilia around the hotel. The staff were very pleasant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kurt

Stayed 3 nights in Jul 2024

10/10 Excellent

mary

Liked: Property conditions & facilities
Comfortable with views of the mountains
Stayed 3 nights in Jul 2024

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
The staff was great. Friendly and helpful. Much appreciated.
Stayed 2 nights in Jul 2024