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OUTRIGGER Kona Resort and Spa

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OUTRIGGER Kona Resort and Spa

2 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Aerial view
Lobby
Property grounds
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
78-128 Ehukai Street, Kailua-Kona, HI, 96740
  • Haleo Luau
    4 min walk
  • Keauhou Bay Beach
    8 min walk
  • Kona Country Club
    15 min walk
  • Kailua-Kona, HI (KOA-Kona Intl.)
    28 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Suite, 1 King Bed with Sofa bed, Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed with Sofa bed, Ocean View (Newly Renovated)

  • 78 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, Multiple Beds, Ocean View (Newly Renovated)

Club Suite, Multiple Beds, Ocean View (Newly Renovated) | Premium bedding, in-room safe, desk, laptop workspace

Club Suite, Multiple Beds, Ocean View (Newly Renovated)

  • 78 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Club Room, Multiple Beds, Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, Multiple Beds, Ocean View (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Ocean View (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Double Beds, Ocean View (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Partial Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Partial Ocean View (Newly Renovated)

  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Oceanfront (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed with Sofa bed, Oceanfront (Newly Renovated)

  • 78 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Club Room, 2 Double Beds, Partial Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Double Beds, Partial Ocean View (Newly Renovated)

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, Multiple Beds, Oceanfront (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, Multiple Beds, Oceanfront (Newly Renovated)

  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Partial Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Partial Ocean View (Newly Renovated)

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View, Poolside (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View, Poolside (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View, Poolside (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View, Poolside (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed with Sofa bed, Ocean View (Newly Renovated)

  • 78 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Oceanfront (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Oceanfront (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Resort View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Newly Renovated)

  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Oceanfront (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Resort View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Resort View (Newly Renovated)

  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Resort View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Resort View (Newly Renovated)

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Oceanfront (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Oceanfront (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Oceanfront (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Double Beds, Oceanfront (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Oceanfront (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Oceanfront (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Partial Ocean View (Newly Renovated)

  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mountain View (Newly Renovated)

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mountain View (Newly Renovated)

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Room, 2 Double Beds, Mountain View (Newly Renovated)

  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Accessible, Oceanfront (Club)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Accessible, Oceanfront (Club)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Multiple Beds, Oceanfront (Club)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, Multiple Beds, Oceanfront (Club)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

Exterior

Royal Kona Resort

Pool
Spa
Restaurant
Air conditioning
4.1 out of 5, Very good, (2495)
The price is CHF 348
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Royal Kona Resort

About this property

OUTRIGGER Kona Resort and Spa

Resort with 2 restaurants, a quick walk to Keauhou Bay Beach
2 restaurants, 2 outdoor pools and 2 bars/lounges are available at this smoke-free resort. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
OUTRIGGER Kona Resort and Spa offers 508 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Rooms open to furnished lanais. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Kailua-Kona resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at OUTRIGGER Kona Resort and Spa. During your stay, you're just a quick walk from Haleo Luau. Features include free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a golf driving range
  • Guests have great things to say about the helpful staff and the pool
  • 8 minutes by foot from Keauhou Bay Beach and a 2-minute drive from Kona Country Club
  • Pets welcome for a fee
OUTRIGGER Kona Resort and Spa offers its guests 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this resort measures 10000 square feet (929 square metres) and includes a conference centre. A children's pool, a fitness centre, and multilingual staff are also featured at the business-friendly OUTRIGGER Kona Resort and Spa. For a fee, parking is available.

This 4-star Kailua-Kona resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Piko Wine & Coffee Bar – This café serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Holua Bar – On-site bar. Open daily.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per night)
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 35 for adults and USD 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Holua Bar
  • Piko Wine & Coffee Bar

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (10,000 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (152 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 175 per pet, per stay
  • Maximum 1 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 175 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

OUTRIGGER Kona Resort and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 970 reviews" "
Rating 8 - Good. 246 out of 970 reviews" "
Rating 6 - Okay. 126 out of 970 reviews" "
Rating 4 - Poor. 59 out of 970 reviews" "
Rating 2 - Terrible. 45 out of 970 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yuanyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the staff members can be nicer.
Stayed 3 nights in Sep 2024

10/10 Excellent

Akashdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Iuliia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was mostly amazing but a few. Some of the employees were annoyed we asked for fresh squeezed pineapple juice on their menu because they didn’t want to make it.. the resort is beautiful! The garden and walk is so pretty and the swim spot right by the lawn was stunning! But the TV didn’t work for 3 days straight which was one of the reasons we chose this hotel.. also if you have noisy neighbors you will hear everything
Stayed 10 nights in Sep 2024

10/10 Excellent

Thomas, Thousand Oaks

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!! Only down side was that the food at restaurants in hotel was hit or miss.
Stayed 8 nights in Sep 2024

10/10 Excellent

Ewa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No music, staff was not very nice or helpful, always busy
Stayed 4 nights in Sep 2024

10/10 Excellent

Corey m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place
Stayed 7 nights in Aug 2024

10/10 Excellent

Catrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. It’s nice and peaceful a short ride from the main town but worth it. Close enough to drive into Kona town but far enough to enjoy the country. They also have an amazing Manta Ray viewing area out side to relax and quietly watch the Mantas swim.
Stayed 4 nights in Aug 2024

8/10 Good

May

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. Especially Leby Del Rosario and Danny Del Rosario.. we love to go back..
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool
Stayed 3 nights in Aug 2024

2/10 Terrible

zaibe, rancho cucamonga

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 5 nights in Aug 2024

10/10 Excellent

Marco Antonio, Modesto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my second time visiting this property and it was as amazing as the first time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2024

10/10 Excellent

Steven, Captain cook

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so happy and welcoming!
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The staff were all friendly and helpful. The pool is a great place to spend some downtime. The manta ray viewing area is a must!
Stayed 5 nights in Aug 2024

8/10 Good

Joann, Gardena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool and resort we had fun .
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outrigger Stay
I stayed with family under their reservations most of the days but also booked part of it myself. Changing rooms, rentals cars, etc was all really convenient. Staff always let us park temporarily and helped us stay in the same room/manage multiple bookings. Also had some free activities and discounts for others. Great place to stay, especially if you fly in/out of the Kona airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Ragnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Phil, Sunnyvale

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The outrigger, previously a Sheraton, is an ageing property that needs some work. The architecture and design of the facility are exceptional. The ocean views and location over the manta ray bay are pure Kona. The facility has a large water slide facing the ocean views with a sand pool, lots for kids to do. A convenient bar & grill menu provides very good food and drinks. A completely separate adult pool is quiet and romantic and makes for easy reading. The only downside currently is a wave damaged restaurant and closed bar. Losing the ocean front dining and views is a big miss. Locals crowd the kiddie pool during the weekends so timing of your visit can make a big difference in your experience. Staff moral ran 50/50. Some were definitely not happy to be working there while others were wonderfully nice. This was our third visit to the property. The easy trip into Kailua-Kona makes this a great place to stay when the restaurant reopens.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louis, Canyon Country

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Katerina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, pools were clean and able to see the manta rays from our room! Loved the ocean view from our room
Stayed 3 nights in Aug 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to relax enjoy everything around, beautiful sea view and excellent customer service thank you.
Stayed 4 nights in Aug 2024

4/10 Poor

Meghan

Travelled with partner
If you plan on staying the entire time at this resort and not leaving then you chose the right spot. If you plan on exploring the island I would recommend another resort as the walk from the parking lot to our hotel room was a 10 minute walk! The parking was $25 per day and very inconvenient to our room as we had a very long walk. Valet parking is $35 per day. The room was very basic as it only had a tiny mini fridge and Keurig machine. We tried finding a microwave and they charged us $10 a day for it, they did however deliver it up to our hotel room but come on $10 to microwave some popcorn! I tried doing a load of laundry and every floor was out of laundry soap, the front desk said they were completely out of stock so I just ran a cycle with water. The first dryer I tried using ate $4 and did not work. Overall, if you plan to stay at the resort and not leave then this is a nice place but if you plan on exploring the island I would recommend another hotel as the walking and carrying things to and from our car was very inconvenient especially after paying $25 per day!
Stayed 6 nights in Aug 2024

4/10 Poor

Tarah

Travelled with family
Disliked: Amenities, property conditions & facilities
The one restaurant was weird. The property was old and lacked any energy or personality. I know it is on an island but my friends room had a ton of roaches. Not what I was expecting at all.
Stayed 7 nights in Aug 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Stefanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool area was great for kids - but there was very limited service at the pool. The rooms were a good size but we kept finding ants all over the place and I work up one morning to some in the bed. The area around the hotel is nice.
Stayed 6 nights in Aug 2024