Holiday Inn Kalamazoo West, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Kalamazoo West, an IHG Hotel

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Daily cooked-to-order breakfast for a fee
Daily cooked-to-order breakfast for a fee
Property amenity
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1247 Westgate Drive, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    4 min drive
  • Western Michigan University
    6 min drive
  • Kalamazoo College
    7 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    13 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Walk-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Living Area)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom (Living Area)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Kalamazoo West, an IHG Hotel

Hotel with free parking, in the vicinity of Western Michigan University
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Kalamazoo West, an IHG Hotel offers 130 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Kalamazoo West, an IHG Hotel. During your stay, you'll be close to Western Michigan University. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and conference space
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Western Michigan University and 7 minutes from Kalamazoo College
Holiday Inn Kalamazoo West, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. The business-friendly Holiday Inn Kalamazoo West, an IHG Hotel also features a vending machine, a picnic area, and laundry facilities. Free self parking is available.

This 3-star Kalamazoo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Holiday Inn Kalamazoo West, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,400 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West, An Ihg
Holiday Inn Kalamazoo West, an IHG Hotel Hotel
Holiday Inn Kalamazoo West, an IHG Hotel Kalamazoo
Holiday Inn Kalamazoo West, an IHG Hotel Hotel Kalamazoo

Holiday Inn Kalamazoo West, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 176 out of 356 reviews" "
Rating 8 - Good. 83 out of 356 reviews" "
Rating 6 - Okay. 35 out of 356 reviews" "
Rating 4 - Poor. 27 out of 356 reviews" "
Rating 2 - Terrible. 35 out of 356 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Stayed 1 night in Sep 2024

10/10 Excellent

Janelle

Travelled with group
Liked: Staff & service, property conditions & facilities
Number one pick when staying in Kalamazoo
Stayed 4 nights in Sep 2024

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed as i requested 2 rooms with double queen beds, called to confirm this and was given 2 rooms with single kingbeds.
Stayed 1 night in Aug 2024

10/10 Excellent

Americo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Safe location. Friendly staff. Excellent dining facilities. Gym was great. Close to shopping and dining.
Stayed 15 nights in Jul 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Nathan

Disliked: Staff & service, property conditions & facilities
Tough to check in. Pull out couch horrible. Could t get an extra blanket. Couldn’t get a hold of the front desk
Stayed 1 night in Aug 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not a safe place
Stayed 1 night in Jun 2024

10/10 Excellent

Matt

Stayed 1 night in Jul 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
It was an excellent choice and the staff is very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Great value, clean, comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was no breakfast.
Stayed 1 night in Jul 2024

2/10 Terrible

Grant

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nick the general manager was very rude actually threatened to cancel our stay had my wife in tears. All the other staff was great and Apologized for his actions he even argued with me on the cost of my stay and deposits got charged multiple times currently disputing woth my card company.
Stayed 4 nights in Jul 2024

6/10 Okay

RONALD

Liked: Property conditions & facilities, room comfort
got there at 8pm and was told room wasn't ready had to wait for an hour to get our room.
Stayed 3 nights in Jul 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kalamazoo
My husband and I were in town for a concert at Bells Eccentric. It was a short drive away, hotel is in a good location. Staff was friendly and the room was clean and comfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting
The room was never cleaned the entire stay other peoples belongings left the bathroom.dirty shower curtain and hair in the shower...my son was going up to the room and when the elevator door opened two people were having sex in the elevator.
Stayed 3 nights in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Adiam

Stayed 1 night in Jul 2024

8/10 Good

tom

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Good stay average hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kalamazoo west
Very pleased with the cleanliness and comfort of this property
Stayed 1 night in Jul 2024

10/10 Excellent

Adelso

Liked: Property conditions & facilities
Good
Stayed 3 nights in Jun 2024