"The noise on Friday and Saturday nights was really loud well into the early morning, the breakfast was not well organised as items kept running out, t ... " More
3 Sep 2024 by Sam
Bonjour,Merci d’avoir pris le temps de partager vos impressions sur votre séjour. Je suis désolé d’apprendre que vous avez rencontré plusieurs problèmes pendant votre visite.Nous regrettons que le emplacement de l’hôtel et le parking n’aient pas répondu à vos attentes. Nous comprenons également que la taille de la chambre et le manque de climatisation ont pu rendre votre séjour inconfortable. Nous allons examiner ces points pour améliorer notre service.Je prends également note de vos commentaires concernant le petit déjeuner. Votre retour est précieux et nous aidera à apporter les améliorations nécessaires.Nous espérons que vous nous donnerez une autre chance à l’avenir et que nous pourrons vous offrir une meilleure expérience.Cordialement,
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Plaza Hotel Downtown, Trademark Collection by Wyndham. You'll have access to the indoor pool at a partner property. Parking is available for a fee. This Victorian Kamloops hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.
Guests are served a free continental breakfast daily from 7 AM to 10:30 AM.
Tumbleweeds Lounge – This brewpub serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.