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Arcadia Suites

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arcadia Suites

Front of property
Breakfast, lunch and dinner served
Deluxe Single Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
42-inch flat-screen TV with satellite channels, TV, streaming services
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Plot 54A Kira Road, Opposite Uganda Museum, Kampala, 7566
  • Uganda National Museum
    4 min walk
  • British High Commission
    5 min walk
  • The Acacia Mall
    9 min walk
  • Kampala (KLA)
    7 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Single Suite

42-inch flat-screen TV with satellite channels, TV, streaming services

Deluxe Single Suite

  • 32 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe King Suite

Deluxe King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe King Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Arcadia Suites

Hotel with free breakfast, a quick walk to The Acacia Mall
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and 24-hour room service.
Arcadia Suites offers 36 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas and includes desk chairs. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Arcadia Suites, you're just a quick walk from Uganda National Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Uganda National Museum and 5 minutes on foot from British High Commission
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

2 meeting rooms and coworking spaces are available. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arcadia Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kampala hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.
Rooftop By Arcadia – This bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, French, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Rooftop By Arcadia

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and window guards
Arcadia Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arcadia Suites Hotel Kampala
Arcadia Suites Kampala
Arcadia Suites
Arcadia Suites Hotel
Arcadia Suites Kampala
Arcadia Suites Hotel Kampala

Arcadia Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 131 reviews" "
Rating 8 - Good. 41 out of 131 reviews" "
Rating 6 - Okay. 8 out of 131 reviews" "
Rating 4 - Poor. 5 out of 131 reviews" "
Rating 2 - Terrible. 3 out of 131 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

The

Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Stayed 7 nights in Aug 2024

10/10 Excellent

Nhial

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Isaac

Liked: Staff & service
Its good for the price
Stayed 4 nights in Jul 2024

10/10 Excellent

Hassan, Nairobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and well priced
Stayed 2 nights in Jul 2024

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Good experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Riquelmy, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be honest, I was pleasantly surprised by how well my stay at Arcadia Suites went. Easy and quick check-in. The wi-fi was very solid. There was a nice spread at the breakfast buffet every morning. The rooftop bar is cool. I just wish it didn’t close so early (10:30 pm). I hope they consider extending the hours until midnight, at least, on weekends. Security at the gate was a plus. Acacia mall is within a 15 min walk from the hotel and there are several restaurants/bars within that vicinity as well. The staff was courteous and professional. My room and the common areas were also well kept. Overall, I had a great stay at this hotel and highly recommend it.
Stayed 7 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and the place was clean. Excellent place to stay. Value for money.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for business
I had a very quiet time and the Staff was helpful. Special thanks to Jocinta house keeping. Teddy & Vivian Restaurant
Stayed 7 nights in Jul 2024

10/10 Excellent

Nouh

Stayed 2 nights in Jul 2024

8/10 Good

Avinash

Some improvements are required
Stayed 1 night in Jul 2024

6/10 Okay

Crhistian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service
Stayed 1 night in Jun 2024

10/10 Excellent

Khazafi

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Khadar

Stayed 1 night in Apr 2024

10/10 Excellent

Khadar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for your warm hospitality. An excellent & relaxing stay. Loved my stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Khadar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities
Easy proximity to hospital.
Stayed 5 nights in Apr 2024

10/10 Excellent

NATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great Hotel! As far as price for quality is concerned, this hotel is worth the price. Great location and quiet location.
Stayed 2 nights in Apr 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms. Clean. Great AC! Wifi functional but took hours to set up with tech people. Kitchen was lackluster, unresponsive to concerns, and routinely served products not as advertised. When addressed the dismissed or gasslighted customers.
Stayed 2 nights in Mar 2024

4/10 Poor

JAYDEV

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The air con. and lockers were not working
Stayed 1 night in Mar 2024

8/10 Good

Abdulkadir

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are good, area is centrally located perfect to go anywhere all shops, movies etc nearby No porter or anyone to help you with your bags when you check in you have to carry the bags yourself, the security guards at the gates are LAZY they behave as if they are actually doing you a favour by opening the entry and exit gates HATED THAT
Stayed 1 night in Feb 2024

4/10 Poor

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed at the hotel on two different occasions. The staff is excellent with one huge exception. Hwd (don't know spelling) is terrible. He typically ignores if we ask a question. He says "no" to almost everything we asked about if he isn't ignoring. When his shift was over and we ask other receptionist the same question is "sure we can do that". I would rate lower but the rest of the staff was outstanding. The problem is that often he is the only receptionist so you cant get simple issues solved until the next day. We wont be going back.
Stayed 3 nights in Feb 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Jordyan

Stayed 2 nights in Oct 2023

10/10 Excellent

CELIA, LUSAKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Friendly Staff and very neat and clean.
Stayed 2 nights in Sep 2023