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Arcadia Suites

4.0 star property
VIP Access

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Front of property
Breakfast, lunch and dinner served
Deluxe Single Suite | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Deluxe King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Plot 54A Kira Road, Opposite Uganda Museum, Kampala, 7566
  • The Acacia Mall
    ‪9 min walk‬
  • Mulago National Specialized Hospital
    ‪10 min walk‬
  • Makerere University
    ‪16 min walk‬
  • Entebbe (EBB-Entebbe Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Single Suite

42-inch flat-screen TV with satellite channels, TV, streaming services

Deluxe Single Suite

  • 32 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe King Suite

Deluxe King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe King Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Arcadia Suites

Hotel with free breakfast, a quick walk to The Acacia Mall
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and 24-hour room service.
Arcadia Suites offers 36 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas and includes desk chairs. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Arcadia Suites, you're just a quick walk from Uganda National Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Uganda National Museum and 5 minutes on foot from British High Commission
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

2 meeting rooms and coworking spaces are available. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arcadia Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kampala hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.
Rooftop By Arcadia – This bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, French, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Rooftop By Arcadia

Things to do

  • 24-hour gym
  • Bicycle cleaning area
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Arcadia Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arcadia Suites Hotel Kampala
Arcadia Suites Kampala
Arcadia Suites
Arcadia Suites Hotel
Arcadia Suites Kampala
Arcadia Suites Hotel Kampala

Arcadia Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 143 reviews
Rating 8 - Good. 46 out of 143 reviews
Rating 6 - Okay. 8 out of 143 reviews
Rating 4 - Poor. 5 out of 143 reviews
Rating 2 - Terrible. 3 out of 143 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Their WiFi is horrible! It’s basic email sending. And the issue is, they don’t action on the feedback. I kept telling them to fix it, in vain.
Stayed 20 nights in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good in general. Clean room and well furnished. Unfortunately the AC unit was very poor. Though it was running all night the temperature never went down. It made the stay a bit unpleasant.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel at a terrific price.
This is a fabulous hotel at a great price. My room was spacious and comfortable. The bed was very comfortable. I even enjoyed taking naps on the beautiful couch. I look forward to staying here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Arcadia Suites in Kampala for a total about a week and a half was excellent. Very friendly staff, rooms were comfy, well equipped and very clean, nice gym with a view, excellent restaurant on the rooftop with outstanding included breakfasts. The message communication did not work but I always got a response emailing them. Airport shuttle was competitively priced, extremely clean and no issues.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Arcadia Suites in Kampala for a total about a week and a half was excellent. Very friendly staff, rooms were comfy, well equipped and very clean, nice gym with a view, excellent restaurant on the rooftop with outstanding included breakfasts. The message communication did not work but I always got a response emailing them. Airport shuttle was competitively priced, extremely clean and no issues.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Arcadia Suites in Kampala for a total about a week and a half was excellent. Very friendly staff, rooms were comfy, well equipped and very clean, nice gym with a view, excellent restaurant on the rooftop with outstanding included breakfasts. The message communication did not work but I always got a response emailing them. Airport shuttle was competitively priced, extremely clean and no issues.
Stayed 1 night in Nov 2024

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
My stay at Arcadia Suites in Kampala for a total about a week and a half was excellent. Very friendly staff, rooms were comfy, well equipped and very clean, nice gym with a view, excellent restaurant on the rooftop with outstanding included breakfasts. The message communication did not work but I always got a response emailing them. Airport shuttle was competitively priced, extremely clean and no issues.
Stayed 1 night in Nov 2024

10/10 Excellent

Decarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location When I came back to Uganda only staying here. Staff was super helpful and friendly breakfast was great the property was really keep up
Stayed 6 nights in Nov 2024

10/10 Excellent

Nitin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place for the convenience. I keep coming back.
Stayed 2 nights in Oct 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Mansour

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location near the Acacia mall
Stayed 4 nights in Oct 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and the services are excellent
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected for the price.
I really like this hotel. And you can bet anytime I'm in Kampala this is where I'm going to stay. I was so surprised when I saw my room it's so large. Nice clean and very comfortable room. I'm pretty happy with all of the staff. Ronald and Nelson at the front desk we're both very helpful. A very nice selection of food for breakfast And there was always plenty of fresh fruit. Vivian and Stacy staff members in the restaurant always made me feel welcome and comfortable. The location is perfect.
Stayed 4 nights in Sep 2024

10/10 Excellent

Artoosh, UPLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Artoosh, UPLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Sep 2024

8/10 Good

Sourav

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Chinmay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for small meetings. An excellent rooftop restaurant.
Stayed 1 night in Sep 2024

8/10 Good

Esrael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

The

Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Stayed 7 nights in Aug 2024

10/10 Excellent

Nhial

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Isaac

Liked: Staff & service
Its good for the price
Stayed 4 nights in Jul 2024

10/10 Excellent

Hassan, Nairobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and well priced
Stayed 2 nights in Jul 2024