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Mackinnon Suites

4.0 star property

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Exterior
Executive Studio Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, in-room safe, individually decorated, desk
Executive Suite, 1 King Bed, Balcony, Courtyard View | Private kitchenette | Full-sized fridge, microwave, stovetop, electric kettle
Deluxe Suite, 1 King Bed, Balcony | Living area | 42-inch LED TV with cable channels, TV
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Outdoor space
  • Laundry
  • 24/7 front desk

Explore the area

Map
Plot 15 Mackinnon Road, Nakasero, Kampala, 1946
  • Uganda Golf Course
    ‪7 min walk‬
  • The Parliament of the Republic of Uganda
    ‪15 min walk‬
  • Embassy of France
    ‪16 min walk‬
  • Kampala (KLA)
    ‪20 min walk‬

Room options

View all photos for Deluxe Studio Suite

42-inch LED TV with cable channels, TV

Deluxe Studio Suite

  • 38 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment

Executive Apartment | Premium bedding, in-room safe, individually decorated, desk

Executive Apartment

  • 64 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Balcony, Courtyard View

Executive Suite, 1 King Bed, Balcony, Courtyard View | Living area | 42-inch LED TV with cable channels, TV

Executive Suite, 1 King Bed, Balcony, Courtyard View

  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 Bedroom, Non Smoking, City View

Executive Studio Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, in-room safe, individually decorated, desk

Executive Studio Suite, 1 Bedroom, Non Smoking, City View

  • 38 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Deluxe Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed, Balcony

  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Premium bedding, in-room safe, individually decorated, desk

Deluxe Suite, 2 Bedrooms

  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

Mackinnon Suites

Adults-only aparthotel with fitness centre and rooftop terrace
This aparthotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a conference centre and a business centre. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
Mackinnon Suites offers 69 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath, slippers, complimentary toiletries and hairdryers.

This Kampala aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.
During your stay at Mackinnon Suites, you're just a quick walk from Uganda Golf Course. Features include free WiFi in public areas and free self-parking, plus a restaurant. Built in 2013, this upmarket aparthotel has 69 apartments over 7 floors. Each apartment includes amenities such as free WiFi and a deep-soaking bath.
  • Each apartment offers a kitchenette, a balcony and a deep-soaking bath
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Mackinnon Suites. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kampala aparthotel.

Atrium Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Atrium Bar – This bar specialises in barbecue and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free extended parking on site
  • Limited on-site parking

Restaurants on site

  • Atrium Bar
  • Atrium Restaurant

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • A bar/lounge
  • A restaurant
  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: UGX 30 per day

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a business district
  • In a national park
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Gym
  • Casino nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 69 units
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Individual decor
  • Reception hall

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property will be closed from 1 June 2022 to 31 December 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are available for UGX 30.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: UGX 125000 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: UGX 30.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Mackinnon Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mackinnon Suites
Mackinnon Suites Aparthotel
Mackinnon Suites Aparthotel Kampala
Mackinnon Suites Kampala
Xanadu Collection All Suite Hotel Kampala
Xanadu Collection All Suite Hotel
Xanadu Collection All Suite Kampala
Xanadu Collection All Suite
The Mackinnon Suites
MACKINNON SUITES Kampala
MACKINNON SUITES Aparthotel
Xanadu Collection All Suite Hotel
MACKINNON SUITES Aparthotel Kampala

Mackinnon Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 66 reviews
Rating 8 - Good. 30 out of 66 reviews
Rating 6 - Okay. 13 out of 66 reviews
Rating 4 - Poor. 5 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The property is centrally located within the city. It is in a very quiet and secure part of town. The staff are very friendly and courteous...
Stayed 3 nights in Jan 2022

8/10 Good

Atef

Business traveller
Liked: Cleanliness, room comfort
Beautiful hotel
Amazing stay in MacKinnon suites very well located very luminous and spacious, great reception stuff especially Ms. Ritah and Ms. Soumaya, i highly recommend this hotel
Stayed 2 nights in Oct 2021

10/10 Excellent

skander

Business traveller
Liked: Cleanliness, room comfort
Very amazing team
Very amazing team. Very helpfull. Really very good managment. Thank you for this nice stay
Stayed 3 nights in Jun 2021

8/10 Good

Atef

Business traveller
Liked: Cleanliness
Good hotel except bathrooms
MacKinnon suites is nice hotel in a good location in Kampala close to all attractions, suites are spacious with good amenities except bathroom they have to upgrade it because it's really very basic and not in harmony with the hotel rate, shower very small not well functional pretty dark,
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff especially Rita at reception. Breakfast wasn't good but every thing else was good.
Stayed 1 night in Mar 2021

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service
Nice stay, helpful staff. Very spacey. Internet fast enough for streaming, great! Several things broken in the bathroom - lamp over sink; shower basin (so water is running out; 1 door of shower lacking.
Stayed 4 nights in Feb 2020

4/10 Poor

FMB, Ireland

Business traveller
Disliked: Staff & service, property conditions & facilities
Overpriced Old property. It’s not what it claims to be. Better places just round the corner for a better price. Staff wasn’t helpful. $ 30 charges for a second person even if the room is booked as a king room with declared 2 occupancies was a surprise. On the positive side Carrie from the reception was perticularly helpful in communicating with me about an item I had left behind.
Stayed 2 nights in Feb 2020

4/10 Poor

Justin J

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing special
Terrible wifi nothing special
Stayed 3 nights in Jan 2020

4/10 Poor

Jonathan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Never again
The property is falling apart. Room flooded, towel rail fell off wall, windows in replacement room leak. To add insult to injury they charged me for the food that had been plated for 45 minutes whilst we relocated from the flooded room. The wine list is a work of fiction as only one bottle is in stock. The staff try hard but it´s a battle they can´t win. Avoid - I will never return.
Stayed 2 nights in Jan 2020

10/10 Excellent

Jude, Kampala

Travelled with partner
Liked: Cleanliness, amenities
The ambiance, good staff and always smiling. I only didn't like the fact that they charge for early checkin
Stayed 7 nights in Dec 2019

8/10 Good

Mehmood, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and accommodating whenever any extras were required .
Stayed 9 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Almost no hot water
the bath .... I checked in almost 11pm, and the hotel kept the room's hotwater system off, so when I checked in, no hot water at all. I had to wait two hours for a five minutes shower. shower has very low water pressure and hot water tank is so small that you don't have enough hot water. house keeper kept turning the boiler off during the day, so every night you come back to the room, you have to wait two hours to shower at night. I don't understand why they turn it off when they knew that there's someone checking in or staying. When you write to the hotel, they never reply, and when you call them, the number on the website is a wrong number... very very unprofessional.
Stayed 4 nights in Sep 2019

2/10 Terrible

Thomas

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Jul 2019

10/10 Excellent

Rajguru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms
Room sizes are super huge. Good calm ambience. Prompt and with smile service by Jonita in restaurant.
Stayed 4 nights in Aug 2019

10/10 Excellent

Kisomose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Diane Carine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My business stay
It was good and the stuff are friendly
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
did not like that they charge for having someone stay the night in the room. it was 30 dollars per night. my first time I heard of this payment. they will be the loser in the market with this going on.
Stayed 16 nights in Jun 2019

8/10 Good

Jonathan, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in central Kampala
Great location good price, some brilliant staff. Probably my number one central Kla a commodarion option nowadays
Stayed 3 nights in May 2019

8/10 Good

Jonathan, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb option
A really good stay and an option that I would definitely use again. Brilliant location, good value, some very good service. And some exceptional service. Josephine in the bar/restaurant is a rare talent.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every encounter I had at this hotel. Staff friendly, gracious, accommodating. Services I needed were available. Internet a little spotty at times. Used laundry services which were good. The bar/lounge area was a bit too dark in the evenings. Food and drinks were good.
Stayed 7 nights in Mar 2019

2/10 Terrible

Janak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very bad hotel
We stayed at this hotel two days ago. It was one the worst hotels to stay. There are no lights it is dark and dingy..The staff are very good but that’s all. In breakfast time there is a limit of two cups of tea or coffees. The rooms are not good. Nothing gets done. There are lots of mosquitoes. You get eaten alive day or Night. We do not recommend it to any one as we had the worst nightmare . Although it is given 4 star it is not . It is two stars. More like likely.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good value, in a good location, the room was extremely large and breakfast included a wide selection which changed each day. Only cons would be the towels which could be more comfortable, also we were only provided 1 bath towel despite reservation being for 2. Additional towels were provided each day upon request.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 6 nights in Feb 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - great area - great service
It was a great area and everyone was so helpful. Only complaint is the lights are awful / you can’t put on makeup
Stayed 2 nights in Feb 2019