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Makerere Serene Hotel

2.5 star property

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Photo gallery for Makerere Serene Hotel

Bar (on property)
Bar (on property)
Reception
Room
Standard Double Room

Reviews

2.0 out of 10

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Plot 183, Sir Apollo Kaggwa Rd, Kampala
  • Entebbe (EBB-Entebbe Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Room

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Room

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Room

Deluxe Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

Exterior

Hotel OK

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (2)
The price is CHF 52
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Hotel OK

About this property

Makerere Serene Hotel

Hotel in Kampala with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Makerere Serene Hotel offers 50 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
During your stay at Makerere Serene Hotel, you're just a quick walk from Makerere University. Free WiFi in public areas, a restaurant and dry cleaning service are available.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Makerere University and a 2-minute drive from Kasubi Tombs
There's a restaurant on site. Public spaces have free WiFi. Makerere Serene Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This Kampala hotel is smoke free.

Makerere Serene Hotel has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makerere Serene Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Makerere Serene Hotel Kampala
Makerere Serene Kampala
Makerere Serene
Makerere Serene Hotel Hotel
Makerere Serene Hotel Kampala
Makerere Serene Hotel Hotel Kampala

Makerere Serene Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

6.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

I booked for debulex but they provided single room instead. During the booking they said breakfast would be provided which was not the case. They didnot provide Wi-Fi password to hotellers and to make matters worse they were no sockets to charge phoness
Stayed 1 night in Jun 2018

2/10 Terrible

Peter, Alberta Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Be careful
I had bad experience with Makerere Serene Hotel.The Management told me that they did not get any money from Expedia.ca.I was asked to pay 80,000 eighty thousand Ugandan shillings per a night because the management claimed to have not received any payment on my behalf.I paid 240,000 Ugandan shillings for three nights after which I decided to move out to another Hotel called HBT where I paid 300,000 Ugandan shillings for the remaining 5 days.In short the money I paid to Expedia.ca is unaccounted for.I have receipts from the two Hotels.I would advise anybody hoping to get accommodation at Makerere Serene Hotel to rethink or carry extra money in case the management refuses to acknowledge that the accommodation was paid for in advance.
Stayed 8 nights in Jan 2018