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Protea Hotel by Marriott Kampala

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Kampala

Courtyard
Junior Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout curtains
Check-in/check-out kiosk
Executive Suite, 1 King Bed, Courtyard View, Corner | Balcony
Suite, 1 King Bed, Non Smoking, City View | Bathroom | Designer toiletries, hair dryer, dressing gowns, slippers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
4 Elgon Terrace, Kololo, Kampala, 9421
  • Uganda Golf Course
    8 min walk
  • The Acacia Mall
    15 min walk
  • Uganda National Museum
    2 min drive
  • Kampala (KLA)
    9 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, Garden View (Balcony)

Room, 1 Queen Bed, Non Smoking, Garden View (Balcony) | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking, Garden View (Balcony)

  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, City View

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking, City View

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About this property

Protea Hotel by Marriott Kampala

Suburban hotel with 24-hour business centre and 24-hour front desk
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site. Housekeeping is available on request.
Protea Hotel by Marriott Kampala offers 70 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and hairdryers.

This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Protea Hotel by Marriott Kampala, you're just a quick walk from Uganda Golf Course. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 15-minute walk of Uganda Golf Course and The Acacia Mall
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Protea Hotel by Marriott Kampala. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Kampala hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Protea Hotel by Marriott Kampala has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Hindi, Italian, Portuguese, Russian, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel by Marriott Kampala

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 per person
  • Airport shuttle fee: USD 56 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kampala Protea Hotel
Protea By Marriott Kampala
Protea Kampala
Protea Hotel by Marriott Kampala Hotel
Protea Hotel by Marriott Kampala Kampala
Protea Hotel by Marriott Kampala Hotel Kampala

Protea Hotel by Marriott Kampala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 117 reviews" "
Rating 8 - Good. 52 out of 117 reviews" "
Rating 6 - Okay. 16 out of 117 reviews" "
Rating 4 - Poor. 6 out of 117 reviews" "
Rating 2 - Terrible. 5 out of 117 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and the staff were exceptionally warm, friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Great and very clean property with a great restaurant and bar.
Stayed 2 nights in Jul 2024

10/10 Excellent

RONALD

Stayed 10 nights in Jun 2024

10/10 Excellent

Solomon

Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Protea is modern, clean and comfortable. It is located in the middle of shopping, entertainment and culture. The staff is welcoming, friendly and helpful and the meals are excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

ISABEL

Stayed 7 nights in Jan 2024

6/10 Okay

Shukran

Stayed 2 nights in Nov 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2023

2/10 Terrible

francis

Travelled with partner
Liked: Amenities
Disliked: Staff & service
When i checked in I was not happy about the size of the bed because it was not the standard queen size bed. However the manager on duty Nicholas was very helpful in getting me another room. In the morning i had to leave @9am leaving my partner sleeping. When she was leaving at around 11am the lady Joan at the reception told her that I had not paid for the room. This was a big embarrasment.She went on and paid and called me. I went to the hotel and spoke to Joan who immediately apologised and promised to refund the money in 24hours.This never happened I have tried to get in touch with the manager Samuel Ssembatya to no success they keep on telling me he is in a meeting.Calling the hotel is a bit expensive because i came back to the USA.

8/10 Good

Desire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here at Protea is amazing. Thank you for making my stay so wonderful.
Stayed 3 nights in Aug 2022

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Ravi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
Comfortable but very loud music from surrounding bars/clubs.
Stayed 1 night in May 2022

4/10 Poor

Warren

Business traveller
Noise! Noise! Noise! There are a number of night clubs across the road from the hotel and the music was so loud I had to call reception at 1am and ask to be moved (which they did). The next morning I awoke to the banging of the construction activities happening on the other side of the property! I will not be staying at the Protea again in a hurry (if I do I would definitely find a room as far from the Kololo road as possible), I think Protea are going to struggle to fix this.
Stayed 3 nights in Mar 2022

8/10 Good

Suzanne

Business traveller
Liked: Cleanliness, staff & service
Nice hotel, central location
Hotel is in a good central position, food is excellent and staff are very helpful and welcoming, particularly Noah. However, lots of building going on in the area at the moment and so can be noisy during the day. At night, lots of loud music in the surrounding area, on Thursday and Friday night this went on into the early hours - is possible to drown it out a bit with the air conditioning but not great if you are a light sleeper
Stayed 6 nights in Mar 2022

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Perfect location for business as it was close to our venue Rooms are large and spacious
Stayed 4 nights in Jan 2022

10/10 Excellent

Clance

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and food were both excellent
Stayed 1 night in Jan 2022

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Ravi

Business traveller
Liked: Property conditions & facilities, room comfort
Work trip
Clean and comfortable. Amazing staff. Very convenient location
Stayed 3 nights in Nov 2021

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service
Nice location in very green area. Bit noisy with construction site next door.
Stayed 5 nights in Oct 2021

10/10 Excellent

Jayi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Clean with Modern facilities (Bedroom, Gym, Restaurant) and Staff were excellent
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located. Staff are polite and helpful. One issue which is ongoing is the water pressure in the bathrooms it is constantly surging so you are getting hot, then cold water every few seconds. It sometimes surges so much the shower head comes off it’s holder.
Stayed 2 nights in Sep 2021

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Protea good but...Protea Vs. Golf hotel
Stayed also in the Kampala Golf hotel so i can compare. Liked my room, the gym and the staff were quick on their feet and friendly. Internet was good enough for zoom and stable. Didn't like the breakfast since they switched from buffet to menu and only open at 8 am. In the Golf the rooms are good too and breakfast is buffet from 06.30 but the internet is dismal and bad altogether. Price though is much better than Protea and shops are more accessible as the Golf is adjacent to a mall.
Stayed 7 nights in Jul 2021

6/10 Okay

Dana

Business traveller
Liked: Room comfort
Decent, but consider somewhere else.
The place was clean, the staff were mostly friendly and professional. At the end of the day, I just think there are better value hotels in Kampala. For being on the higher end of prices, there are few amenities (no pool, spa, etc.) I think the place was quite nice when I stayed here about 13 years ago but it felt like they hadn't done much to update it since then. I was disappointed that they called one of 'their drivers' for me who didn't know the place I needed to go but also had no data to pull up google maps with and look it up. I expected a bit more because of the price.
Stayed 5 nights in May 2021