Occidental Paradise Dambulla

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Paradise Dambulla

Outdoor pool, open 7 AM to 8 PM, pool umbrellas, pool loungers
Interior
Outdoor pool, open 7 AM to 8 PM, pool umbrellas, pool loungers
Bicycling
Billiards

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
Dumbulla 21100, Kandalama
  • Popham's Arboretum
    11 min drive
  • Sigiriya Museum
    13 min drive
  • Ancient City of Sigiriya
    14 min drive
  • Sigiriya (GIU)
    25 min drive

Room options

Similar properties

About this property

Occidental Paradise Dambulla

Luxury resort with 5 restaurants and full-service spa
Along with 5 restaurants, this resort has a full-service spa and an outdoor pool. Valet parking is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
Occidental Paradise Dambulla offers 67 air-conditioned accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Saturnia Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

During your stay at Occidental Paradise Dambulla, you'll be close to Popham's Arboretum. Enjoy features like free valet parking, plus 5 restaurants and 2 bars.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Orchid Restaurant, one of the property's 5 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, facials or massages at Saturnia Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a playground
  • 11 minutes by car from Popham's Arboretum and 13 minutes from Sigiriya Museum
  • Airport shuttle service available for a fee
Occidental Paradise Dambulla offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A business centre and 2 meeting rooms are available. Event space at this resort measures 750 square feet (70 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Occidental Paradise Dambulla. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Kandalama resort.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.
Orchid Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Pool Bar – This cocktail bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.
Salt and Pepper – Overlooking the garden, this fine-dining restaurant specialises in Regional cuisine and serves lunch, dinner and light fare. Open daily.
Pizzeria Al Forno – This poolside restaurant specialises in pizza and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Blue Elephant – On-site cocktail bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: USD 30 for adults and USD 20 for children
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Blue Elephant
  • Orchid Restaurant
  • Pizzeria Al Forno
  • Pool Bar
  • Salt and Pepper

Family friendly

  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 750 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Paradise Dambulla

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 100
  • New Year's Eve (31 December) Gala Dinner per child: USD 100 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 30 for adults and from USD 20 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Airport shuttle fee per child: USD 120 (one-way)
  • Rollaway bed fee: USD 60.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Occidental Paradise Dambulla offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Green Paradise
Green Paradise Dambulla
The Paradise Resort Spa
Green Paradise Resort Dambulla
Paradise Resort Dambulla
Paradise Dambulla
The Paradise Resort Spa
Occidental Paradise Dambulla Resort
Occidental Paradise Dambulla Kandalama
Occidental Paradise Dambulla Resort Kandalama

Occidental Paradise Dambulla Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 37 reviews" "
Rating 8 - Good. 13 out of 37 reviews" "
Rating 6 - Okay. 3 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gisela Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent and extraordinary welcoming. We are an elderly couple and the staff took care of us like we were their own children. The chief went out of his way to ask me what food I liked and cooked it especially just to make us feel welcome. That was not necessary but the warmth of the team made our holiday excellent. So clean and wonderful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Paransothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Davina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and lovely. The room was nice and clean and the hotel was very picturesque. The staff made it even more special by a surprise birthday cake for my brother which was beautiful . Thank you so much.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and tidy. Lots of space to relax insideband on the decking. Jacuzzi was a bonus. There were many swtiches in the room controlling lights etc which was confusing. Pool lining was loose but pool and pool area was clean. Staff were very helpful and freindly.
Stayed 2 nights in Jan 2019

2/10 Terrible

Kamalpriya Jagath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

anup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort
Fantastic resort. Superb service from front office. Excellent rooms on 2 levels- very spacious. Loved it. Nice ambience and not far from the rock !

10/10 Excellent

Navin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to start in Dambulla.
Rooms are excellent. Staff is very helpful and courteous. Food quality needs significant improvement for foreign guests especially Indian.

6/10 Okay

linda, london

Disliked: Cleanliness
Food needs improvement
Reasonable rooms, but because of the lime scale in the water staff are unable to clean the bathrooms adequately. Food at the hotel awful needs improvement cold, I summise they are unable to get a decent chef due to the location. Breakfast was terrible tour groups their focus.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here - it's amazing!
My husband and I LOVED this hotel. The service was excellent, the pool is beautiful, and I also enjoyed a wonderful massage at the spa. We did not try the dinner buffet, but ordered off the menu and the food was fantastic. For 110 US dollars we had a deluxe two story room with 3 beds and 2 air conditioners. Loved it!

6/10 Okay

stephen

Disliked: Cleanliness, staff & service, room comfort
No character
Unfortunately more Paradise lost than found. The hotel is in need of refurbishment - pool area was reasonable as was the spa services which were excellent. That is were the accolades stop, rooms are tired and very dark and the food and service was poor, the hotel and staff were soulless, this was probably a good place to stay a decade ago but it has lost its sparkle.

8/10 Good

mohamed, r

Liked: Staff & service, property conditions & facilities, room comfort
V nice and helpful people
Nice hotel and helpful people Nice pool Good restaurant Difficult to reach (more than 5 hrs from airport)

8/10 Good

NML, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing retreat
We stayed her as a base between Polonaruwa and Sigiriya. Our driver struggled to find it but we got there in the end. We were happy with our room, we booked a superior room with 2 floors and an outdoor hot tub (which we used and was very nice). Clean, comfortable and very spacious room. Downside is that the blinds offered little privacy into our bedroom or bathroom and you could see in from outside quite easily. Restaurant for breakfast was fine, catered well for groups and there was a wide choice of food. We felt that the evening buffet looked tired and was too expensive. We ordered a la carte and thought it was good value. We would stay again if in the area.

10/10 Excellent

Mansur, West Country, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy days at the Spa
We thoroughly enjoyed our stay at this hotel, the rooms were great and spacious over two floors, great garden/ landscape, spa, swimmimg pool, helpful staff etc. Food was buffet or a la carte and with a wide choice of eastern/western cuisine it was set quite a distance from the town, in the outback with all the creature comforts. We enjoyed the peaceful location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really great and very friendly staff we also got a free upgrade. The location is very close to Sigiriya and Dabulla. very nice hotel

8/10 Good

Maria, Buenos Aires, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful surroundings and friendly staff
Beautiful location, excellent facilities and friendly and attentive staff. Food was good but a bit pricey if you don't book half or full board basis. Beverages list was also expensive and the same goes to the spa which is a shame because they have Thai masseuses. But the place and the people working there were amazing!Thanks Krishi for looking after us so well! We had a wonderful time!

8/10 Good

PRANAB, Kolkata, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel that can be made better
We stayed there for two nights. The staff were friendly and attended to our needs as and when they arose. The road leading to the hotel needs betterment. Food was good and had variety.

10/10 Excellent

Gummi, Alftanes, Iceland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel if you are going to the Sigiriya
Nice hotel with individual two floor cottages hosting a big bed and a modern bathroom. Great Swimming pool is at the property. We had a great day climbing up the 1200 steps to the top of Sigiriya Rock which is nearby the Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, a bit far from Dambulla bus station
Need to take a tuktuk to the hotel from Dambulla bus station, ~700 rupees. Fantastic rooms and courteous staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice one but its road not good
nice to stay in it but it is a little bit far and it's road is not good for vehicals

8/10 Good

Felicita, Malaysia

Liked: Staff & service, room comfort
Rustic setting
The rooms were enormous and chalet-style. It was a fair walking distance from the rooms to the lobby and restaurant. Buggies are provided to transport the guests but if a bus load of tourists arrive than it is a long wait. Breakfast was good especially the hoppers which unfortunately are not served everyday. The General Manager was especially warm, hospitable and helpful. One really needs good weather and more time to enjoy the facilities and the garden. The chalets are ideal for small groups and families.

8/10 Good

Nicknack, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service, location, chalets
Stayed 2 nights at this hotel, it was well managed and staff quite attentive. As is usual in Sri Lanka, the front desk staff are not well trained and not the most welcoming. I think it could be a language issue. The hotel is well maintained, the gardens are lovely, and it has one of the biggest pools ever! Good place to relax and unwind, it is also within close proximity to other places of interest like Sigiriya, Pollannaruwa (ruins), Minneriya (elephants), fishing (reservoir) etc. Would like to return.

4/10 Poor

ASOKA KARU, SRI LANKA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
THE POOL ATTENDANT WAS NICE AND FRIENDLY
MANY MUCH NICER FRIENDLIER ACCOMDATING BEAUTIFUL HOTELS MORE CLOSER TO ATTRACTIONS.THE THIS ONE.GLLOMY ROOMS WITH VIRTUALLY NO NATURAL LIGHT BUT MAINTAINED IMMACULATELY.THE MINOR STAFF WERE HOSPITABLE.SUGGEST SEE HOW ALIYA OF SIMILAR PRICE BRACKET ARE VERY RECEPTIVE AND ACCOMODATING WITH STUNNING VIEWS.THIS HOTEL IS WELL BUILT ON A SORDID BIT OF LAND

10/10 Excellent

Yen-Ching

Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Everything good!💕
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern , neu gebaut, europaischer stil, sehr komfortabel
Stayed 2 nights in Apr 2019