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New Kandy Residence

3.0 star property

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Photo gallery for New Kandy Residence

Property grounds
Front of property – evening/night
Fridge, microwave, coffee/tea maker, electric kettle
Exterior
Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View , Non/AC | Living room | 32-inch LED TV with satellite channels

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Pet-friendly
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
47/1, Louis Pieris Mawatha,, Off Lake Drive, Kandy, 20000
  • Temple of the Tooth
    ‪10 min walk‬
  • Royal Palace of Kandy
    ‪13 min walk‬
  • National Hospital Kandy
    ‪5 min drive‬

Room options

View all photos for Deluxe Quadruple Room, Multiple Beds, 2 Bathrooms, Mountain View, Non/AC

32-inch LED TV with satellite channels

Deluxe Quadruple Room, Multiple Beds, 2 Bathrooms, Mountain View, Non/AC

  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds and 1 Single Bed

View all photos for Deluxe Triple Room, Multiple Beds, Private Bathroom, Mountain View, Non/AC

32-inch LED TV with satellite channels

Deluxe Triple Room, Multiple Beds, Private Bathroom, Mountain View, Non/AC

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Single Room, 1 Single Bed, Private Bathroom, Mountain View

32-inch LED TV with satellite channels

Deluxe Single Room, 1 Single Bed, Private Bathroom, Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room, Multiple Beds, Private Bathroom, Hill View, A/C

32-inch LED TV with satellite channels

Deluxe Triple Room, Multiple Beds, Private Bathroom, Hill View, A/C

  • 27 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View, A/C

Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View, A/C | Living room | 32-inch LED TV with satellite channels

Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View, A/C

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Single Bed, Garden View

32-inch LED TV with satellite channels

Deluxe Single Room, 1 Single Bed, Garden View

  • 325 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Quadruple Room, Multiple Beds, Mountain View

32-inch LED TV with satellite channels

Deluxe Quadruple Room, Multiple Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View , Non/AC

Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View , Non/AC | Living room | 32-inch LED TV with satellite channels

Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View , Non/AC

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

New Kandy Residence

Guesthouse with a full-service spa, near Temple of the Tooth
A full-service spa, coffee/tea in a common area and spa services are available at this guesthouse. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a microwave in a common area, a fridge in a common area and 24-hour room service are on-site.
New Kandy Residence offers 11 accommodations with free newspapers and complimentary bottles of water. Rooms open to balconies. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Kandy guest house provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the guest house's full-service spa. Services include body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
During your stay at New Kandy Residence, you're just a quick walk from Kandyan Art Association & Cultural Centre. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at New Kandy Restaurant
  • English breakfast served daily for a fee
  • Treat yourself to massages, aromatherapy or body scrubs at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Temple of the Tooth and Royal Palace of Kandy
  • Airport and local-area shuttle service available for a fee
New Kandy Residence offers its guests a full-service spa. WiFi is free in public spaces. A free manager's reception is offered daily. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Spa services, a terrace, and barbecue grills are also featured at the business-friendly New Kandy Residence. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kandy guest house.

The guest house hosts a free manager's reception daily.
New Kandy Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, French, German, Hindi, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • New Kandy Restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Express check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
New Kandy Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

New Kandy Residence Guesthouse
New Kandy Resince Guesthouse
New Kandy Residence Kandy
New Kandy Residence Guesthouse
New Kandy Residence Guesthouse Kandy

New Kandy Residence Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

5.2/10

Cleanliness

5.6/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Valentine, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel or should I say residence
First of all, anybody that is thinking to rent this place. PLEASE DON'T! It doesn't include AC. Location from kandy Town is about 2km, but it is so deep inside an area that you won't have phone signals or event street light when it is night. Me and both my parents were given 3 bottles of small mineral water for our 7 night stay at the hotel!! Bathroom shampoo and body shower only been given ONCE! A day have passed and we were still hanging in to this horrible hotel, why waste when we have already paid for it. 2nd day in and we when to srigiya with one of my friends tour(Eco world tours and travel). After a long day we reach back to the hotel and freshent up, left to kandy Town for dinner. After our dinner, we when back to the hotel and this was around 10.30pm. No light from the entrance of the hotel to the 'main lobby', as we reach the door was LOCK!! knocking on the door and calling the hotel land line. After 15 minutes the owner came and open the doors, shouted at us' is already 10pm! '. My parents and I were furious and shouted back at him, HOW CAN YOU LOCK YOUR GUEST OUT!! WE ARE PAYING FOR THE ROOM, WHY DO YOU HAVE A TIME FOR US TO COME BACK TO THE HOTEL??!!. We slept that night and we left for a better hotel the next day. PLEASE GUYS, IS CHEAP BUT IS NOT WORTH STAYING IN THIS NUT HOUSE. I WANT TO HIGHLIGHT THIS TO EXPEDIA, PLEASE REMOVE THEM FROM YOUR LIST. YOU ARE MAKING OTHER PEOPLE SUFFER FOR THIS STUPID HOTEL!!
Stayed 7 nights in Jun 2018

2/10 Terrible

ammar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service, dealing & hugely dirty place ..
The first impression when you arrive you will feel you have fallen into the trap! The pics uploaded have taken professionally & perfectly edited to hide the defects. First of all when we go to the place the owner doesn't know any thing related to my booking! My mistake that I booked without checking the avilability of AC & he dosnt mentioned that - but when we enterd the room we found split AC! & he directly told me if u want me 2 switch it on you have to pay me 10$ per night-after negotiation 15$ will be last price for 2 nights! Because my family with me I stopped talking. When I entered the bathroom I temporarily fixed the hole sink! Also there was a half bit of soap cutted by knife ! The breakfast done by the owner himself and really dirty & we didn't completed our food. In the night the owner and his family sleep in the hall which is shown in the pics as reception hall! Next morning we woke up by shouting of other gusts withe the owner then while we r setting suddenly the AC has switched off!! Directly we took a bath to leave the building but unfortunately the heater was off!! & we swim with cold water! During the bad breakfast he came 2 me twice to check my confirmation of payment. He was just thinking of how to get cash from me! At the end He tried to charge me the bottles of water and he thought i booked without breakfast after bad discussion he charged me only for ac. We haven't seen the bool the gate was closed! I swear this is what happened to me!

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Un bel endroit
Petit hôtel sur les hauteurs de la ville , calme et propre , les chambres sont correctes il y a même un téléviseur écran plat et oh joie TV5 monde (nous pouvons enfin avoir des nouvelles du monde et en français ) . C'est la patron qui vous reçois et vous préparer un bon petit déjeuner. L'hôtel ainsi que le petit jardin sont entretenu impeccablement .

10/10 Excellent

Carla

Liked: Staff & service, property conditions & facilities
Muy agradable y la cena buenísima. Lo mejor, la piscina ! El hombre muy amable porque nos puso el desayuno aunque desde hoteles.com no le habían pasado la petición.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Umgebung. netter Inhaber mit guten Englischkenntnissen. Liegt zwar außerhalb von kandy aber mit dem Bus kommt man um 25Rs in die stadt.