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Embassy Suites by Hilton Kansas City Plaza

3.5 star property

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Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Indoor pool
Reception

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Pool
  • Parking available

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪11 min walk‬
  • Uptown Theater
    ‪18 min walk‬
  • Crown Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 55.3 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1009)
The price is CHF 126
for 1 room
includes taxes & fees
5 Jun - 6 Jun
Hilton Kansas City Country Club Plaza

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel in Kansas City with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Buffet breakfast is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video game consoles and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The free breakfast at Embassy Suites by Hilton Kansas City Plaza gets good marks from our customers. During your stay, you're just a quick walk from Kansas City Art Institute. A free manager's reception, an indoor pool and a restaurant are available.
  • Free buffet breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the breakfast
  • Just a 3-minute drive from University of Kansas Medical Center and a few minutes from Crown Center
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Kansas City Plaza, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

There's an onsite business centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Kansas City Plaza. For a fee, parking is available.

This Kansas City hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception daily.
220 West – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Area shuttle
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 278 out of 1002 reviews
Rating 8 - Good. 210 out of 1002 reviews
Rating 6 - Okay. 194 out of 1002 reviews
Rating 4 - Poor. 167 out of 1002 reviews
Rating 2 - Terrible. 153 out of 1002 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$25 bucks to park is a bit extreme!
Stayed 1 night in Feb 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Great dervice
Stayed 1 night in Feb 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for my son and I! I felt very safe and we enjoyed our time at the hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the interior design of the building. Roo.s were very clean and comfortable. The staff were professional and very courteous.
Stayed 1 night in Feb 2025

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kari

Travelled with partner
Liked: Amenities
We really enjoyed our stay. We loved the 50 deposit and how we could use it. That was neat to have that option. Thank you all so much and we will be back to stay there again when we need to
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Bummed

Tub and sink faucet had a ready stream that could be be shut off. Drawer on dresser would not stay closed and was always wide open. Pool was closed all week.
Stayed 3 nights in Feb 2025

8/10 Good

scott

Stayed 5 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Staff-YES! Beds-MEH!

The food and the staff were amazing, but the beds are extremely uncomfortable. They were far too soft, where I woke up with a raging, headache and back pain. Then, trying to share a bed where it is so worn out that I was constantly being slid into the middle of the bed. Overall, I would say three out of five stars.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean, within reasonable distance to where I needed to go, and staff made my stay easy. I did not like how my whole stay I could not go to the pool or hot tub because parents were not controlling their kids and it was absolute chaos.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Bobbieanne

Stayed 2 nights in Feb 2025

6/10 Okay

AMBER

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. I thought being a Hilton hotel they would have higher standards. Very dated hotel that needs some significant upgrades. The biggest being the carpets! Stains throughout the hotel and in our room. We made a point not to take our socks off! Not so much the hotels fault but kids were unattended by parents, playing tag and hide and seek throughout the entire hotel and holding up the elevators doing so. The security guard was doing his best to stop the kids, but he didn’t seem to have much success. Unfortunately we will not be staying here again. We couldn’t find a vending machine, even though it stated they were on all even floors, so we had to go to the gift shop by the front desk for drinks and snacks. The positives of the stay were that other the. The carpet, the furniture, bed and bathroom were clean. The staff was accommodating and I would like to give kudos to the security guard. I didn’t get his name but he Ius originally from Dallas. We were at a table in the lobby and he made a point to stop and apologize for all the kids running wild and said he was working to put a stop to it. Great guy!
Stayed 1 night in Feb 2025

8/10 Good

Shantaile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast
Stayed 2 nights in Jan 2025

8/10 Good

KEVIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was top notch, very friendly. Check in was simple, we were even given free drink cards. Unfortunately the bar closed early, unable to use them. Breakfast was really good with good selection. Room was very nice/big with "2 rooms", doorway with windows was so cool! Shower pressure very weak however. Enjoyed the stay
Stayed 1 night in Jan 2025

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay this past weekend. Staff was very friendly. Too many unsupervised kids in the pool area, but that’s not on the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Liked: Property conditions & facilities
Welcoming and fun
Stayed 2 nights in Jan 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect get away

Stay was amazing. Perfectly set in the heart of the city
Stayed 2 nights in Jan 2025

8/10 Good

Doug

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service
The room was dated and the bathtub wasn’t in good shape, but I’d stay again. The staff and bartender were amazing!!
Stayed 3 nights in Jan 2025

8/10 Good

Hillary

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great amenities. Happy hour and breakfast were great with fun staff. Did not like having to pay $25 night for parking.
Stayed 2 nights in Jan 2025

2/10 Terrible

Eric

Disliked: Staff & service
!
Stayed 1 night in Jan 2025