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Embassy Suites by Hilton Kansas City Plaza

3.5 star property

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Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Reception
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Pool
  • Parking available

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪11 min walk‬
  • Uptown Theater
    ‪18 min walk‬
  • Crown Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1027)
The price is CHF 197
for 1 room
includes taxes & fees
27 Jun - 28 Jun
Hilton Kansas City Country Club Plaza

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel in Kansas City with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Buffet breakfast is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video game consoles and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The free breakfast at Embassy Suites by Hilton Kansas City Plaza gets good marks from our customers. During your stay, you're just a quick walk from Saint Luke's Hospital. A free manager's reception, an indoor pool and a restaurant are available.
  • Free buffet breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Crown Center and 12 minutes from Kauffman Stadium
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Kansas City Plaza, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

There's an onsite business centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Kansas City Plaza. For a fee, parking is available.

This Kansas City hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception daily.
220 West – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Area shuttle
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.8
Rating 10 - Excellent. 282 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 195 out of 1001 reviews
Rating 4 - Poor. 164 out of 1001 reviews
Rating 2 - Terrible. 151 out of 1001 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Been going to this Embassy for years. It’s kind of sad to see the decline in the rooms. The last few years it specifically seems to be with the bathroom. This trip the water had been running so much into the tub that the finish on the tub was gone and you could see silver. Also the tub didn’t drain very well. Took about 10 minutes to drain shower water after use. Front Desk did reach out and when they found out my issue wanted to send someone to the room. At the time it wasn’t a good moment so I told them no. I also knew that what was wrong with it wasn’t just a Quick Look from maintenance. Staff was great though and always love the design. Wish parking was just in the price and not additional. Kind of dumb when it’s the only parking option for guest.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kinley

Stayed 2 nights in Mar 2025

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Phylesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the hotel
Stayed 1 night in Mar 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no room service, other than that all was quite nice.
Stayed 1 night in Mar 2025

2/10 Terrible

Koesha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Mar 2025

4/10 Poor

Rosamind

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Initially we had room 1102 the night stand drawer was damaged and would not close properly, the closet door was off the hinges and on the floor the carpet was burned with an iron and the computer chair was wet and saturated as if someone spilled something in it leaving my daughters pants wet when she attempted to sit down in the chair. Which I did not get photographs of because the stain was on her backside area. We were then moved to room 1113 the bath tub was leaking and had to be forcibly turned off and continued to drip water. After finally getting settled in our room we headed to the Pool and it was closed at 6:30pm although it is not scheduled to close until 9pm . I was really disappointed being one of the main reason for choosing this Hotel was based on the indoor pool.
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Travelled with family
To Many kids running around knocking on peoples doors
Stayed 2 nights in Mar 2025

8/10 Good

Tanis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The building itself was really nice.
Stayed 1 night in Mar 2025

6/10 Okay

Ryan

Liked: Staff & service, property conditions & facilities

Nice but smelt

It smelt like weed everywhere, not something we enjoyed much at all. Parking was sketchy and they have had a lot of vandalism and told us to not leave valuables in the car.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 2 nights in Feb 2025

8/10 Good

Stephen, Omaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast with omelets and hot pancakes was great.
Stayed 2 nights in Mar 2025

6/10 Okay

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were fights, police, all night pool closed early due to how dirty it was running in the halls gun treats it was supposed to be a vacation in the same city with my two daughters and their two friends. But it was very very chaotic and the food was gone. It didn't last. It wasn't really as good as I've had it there before. So I just don't know you just was not a good stay this time
Stayed 1 night in Mar 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeled and was a nice property
Stayed 1 night in Jan 2025

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Andrea

Stayed 1 night in Mar 2025

10/10 Excellent

DARREYL

Stayed 2 nights in Feb 2025

10/10 Excellent

Antonette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late Valentines Date getaway

It was a late Valentines date with me love. She was very surprised at it everything. The only issues was the television in the bedroom didn't work. But for us it was ok, because we don't do alot of television watching. The room was nice and clean, and well put together. Breakfast was nice and hot. We enjoyed out stay.
Stayed 2 nights in Feb 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Lorine

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Overall condition of the hotel was sub par. The whole hotel is very outdated and, in some places, falling into disrepair. The whole hotel needs to be renovated. The carpets in the room were dirty and felt like they hadnt been shampooed in years. The bathroom in the room was small and dirty as well. We chose to eat dinner at the hotel and the dining area was small & dirty. And the oven was broken so a lot of the menu was unavailable. The breakfast area was also dirty and the tables & chairs were damaged and old. The breakfast food was ok, but not as good compared to other Embassy Suites that we've stayed at. We dont plan on visiting this hotel again.
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

We always love staying here
Stayed 1 night in Jan 2025