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Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
12801 S 71 Hwy, Grandview, MO, 64030
  • Kansas City Zoo
    ‪11 min drive‬
  • Starlight Theatre
    ‪13 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪17 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible, Tub)

Standard Room, 1 King Bed, Accessible (Communications, Accessible, Tub) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Area)

Suite, 2 Queen Beds (Living Area) | Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds (Living Area)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Living Area)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Living Area)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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The price is CHF 153
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includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG

Hotel in Grandview with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG offers 72 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grandview hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG. During your stay, you'll be within walking distance of Harry S. Truman Farm Home. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 11 minutes by car from Kansas City Zoo and 12 minutes from Overland Park Convention Center
Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG. Free self parking is available.
Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Electricity fee: USD 2.99 per accommodation, per night
  • Service fee: 3.00 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Kansas City Grandview
Holiday Inn Express Kansas City Grandview
Grandview Holiday Inn
Holiday Inn Express Hotel And Suites Kansas City - Grandview
Grandview Holiday Inn
Holiday Inn Express Hotel Suites Kansas City Grandview
Holiday Inn Express Hotel Suites Kansas City Grandview
Holiday Inn Express Hotel Suites Kansas City Grandview by IHG

Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 858 reviews
Rating 8 - Good. 258 out of 858 reviews
Rating 6 - Okay. 78 out of 858 reviews
Rating 4 - Poor. 42 out of 858 reviews
Rating 2 - Terrible. 42 out of 858 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kelly

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I paid over $160 for a hotel with no tv and no curtains. I was above the entry to the hotel so my room was lit up like the day all night. I called and asked for batteries and curtiains at 7:50pm and sat there. I need to use the bathroom, didn’t, needed to brush my teeth, didn’t, need to change into my pjs, didn’t, needed to go to bed(I go to bed at 8 and wake at 3), didn’t. After 40 minutes I did all that. 40 minutes later after I was asleep, they came knocking. I didn’t have the energy to get out of bed and didn’t need batteries for tv remote anymore. Every time my eyes peeped open the entire night I freaked out thinking I had slept through my alarm because it was so bright in my room. When I checked out I was told the staff had forgotten to put the curtains up. I was told my concerns would be told to management. No discount. That’s awful expensive price for a hotel with no tv that I can’t even sleep in. I was there for 9.5 hours! I just needed a good night sleep!
Stayed 1 night in Feb 2025

4/10 Poor

Kenyatte

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon checking in you are required to pay $100 incidental fee in case something happens to the room during your stay. The $100 is supposed to be refunded upon check out. I checked in on 1/24/25 and as of today 2/11/25 the funds are still pending and not released. I have gone back to Holiday Inn and was told that the transaction was not cancelled and they went ahead an did it. However the cancelling of the transaction took place on 1/30/25 and again to date the funds are still showing pending with my banking institution. The other downfall is they invite those that don't have reservations to come into the lobby and get warm. Which is completely fine however when I stayed the man that was in the lobby when I checked in watched my every move. When I went to go and get my items out of my car, etc. etc. etc.. Other than this rooms are excellent....neat, clean 10/10.
Stayed 1 night in Jan 2025

4/10 Poor

Carrie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lobby dirty, elevator dirty, bathroom dirty, pool closed
Stayed 1 night in Jan 2025

10/10 Excellent

Elsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love m everything
Stayed 1 night in Jan 2025

10/10 Excellent

Norberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,safe,professional. Morena is a good worker very professional and Rosario too
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Disgusting business practices regarding check in

I was booked the room because of a state of emergency with roads shutting down and being unsafe to drive. Was booked the room and paid for but the front desk clerk refused to let me check in since I’m under the minimum check in age, even in this case of emergency. He turned me back into the below freezing after my mom tried to call and rectify the situation and a friend that was old enough also tried to help me check in!
Stayed 1 night in Jan 2025

8/10 Good

Tracy Brian

Stayed 5 nights in Oct 2024

2/10 Terrible

Taiwan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Treveon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mike

Stayed 1 night in Sep 2024

6/10 Okay

Tim

Liked: Staff & service
Close to why we come to KC
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness
The room was pretty clean but furniture looked a little worn. The bathroom was updated, but there was a chip on the base of the toilet (right where you would see it as you look down), and the bathroom sink was dirty & yellow under the rim. Comfortable pillows & mattress. The breakfast was good. The noise was pretty bad the first 2 nights. We could hear everything, with several people repeatedly talking loudly as they walked up & down the hall, knocking on their friend's doors. Didn't hear much the 3rd night because it was on Dec. 30th, on a Monday night, so probably very few people staying in the hotel that night. The heat/air conditioning seemed to have a mind of its own. We tried to adjust it because it was 78 degrees when we checked in (it was 55 degrees outside) but it was impossible to adjust the thermostat. We turned it on air conditioning, but it would adjust itself throughout the evening, going from 76 to 68 without us touching the thermostat. The front desk staff didn't sound very surprised, and did not offer to switch us to another room. Turned on a/c fan to drown out the noise in the hallway. I called the front desk to ask if they had a corkscrew we could borrow to open a bottle of wine but they said no. Not terrible, but would not recommend.
Stayed 3 nights in Dec 2024

8/10 Good

James

Travelled with partner
Was clean and quiet
Stayed 2 nights in Dec 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, quick and easy
Stayed 1 night in Dec 2024

2/10 Terrible

Martin

Stayed 2 nights in Nov 2024

10/10 Excellent

Troy

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Cold pool

The pool was so cold you couldn’t swim, average hotel otherwise.
Stayed 1 night in Dec 2024

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed 3 nights in Dec 2024

2/10 Terrible

Keona

Stayed 2 nights in Nov 2024

2/10 Terrible

Kathryn

Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yoni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was really nice and clean

Love it
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024

10/10 Excellent

Raheem

Stayed 1 night in Nov 2024