InterContinental Kansas City at The Plaza, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Kansas City at The Plaza, an IHG Hotel

Exterior
Outdoor pool, pool loungers
Exterior
Premium bedding, down duvets, in-room safe, desk
Daily full breakfast for a fee

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • Laundry
  • Parking available
  • Pet-friendly

Explore the area

Map
401 Ward Pkwy, Kansas City, MO, 64112
  • University of Missouri-Kansas City
    10 min walk
  • Chaz on the Plaza
    1 min walk
  • Union Station Tram Stop
    14 min drive
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    16 min drive

Room options

Junior Suite, 1 King Bed, Balcony

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom, Balcony

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Balcony, View (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, View (Concierge, Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Balcony (Concierge)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

InterContinental Kansas City at The Plaza, an IHG Hotel

Hotel with a 24-hour fitness centre, a quick walk to Fountain of Neptune
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
InterContinental Kansas City at The Plaza, an IHG Hotel offers 371 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around InterContinental Kansas City at The Plaza, an IHG Hotel. During your stay, you're just a quick walk from Country Club Plaza. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 10-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain
  • Pets welcome for a fee (restrictions apply)
InterContinental Kansas City at The Plaza, an IHG Hotel offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza, an IHG Hotel. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:30 AM.
American Slang – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Oak Room – Overlooking the garden, this lobby lounge serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per night
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 8.82 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self-parking fee: USD 26 per night
  • Valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 512 out of 1003 reviews" "
Rating 8 - Good. 212 out of 1003 reviews" "
Rating 6 - Okay. 123 out of 1003 reviews" "
Rating 4 - Poor. 88 out of 1003 reviews" "
Rating 2 - Terrible. 68 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Siva

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff and property!
Stayed 1 night in Aug 2024

6/10 Okay

Eugene, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The average rating was for 3 reasons; 1) The garage car reader was not working 2) 6 TV cable channels could not get a signal 3) The online checkout app did not work. I had to go down to the front desk to checkout
Stayed 2 nights in Sep 2024

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tammy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kevin

Travelled with family
Liked: Amenities
Very nice hotel in great location.
Stayed 3 nights in Sep 2024

6/10 Okay

Kory

Stayed 2 nights in Sep 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel lobby with pool. Excellent view of the plaza. I will definitely stay again. .
Stayed 1 night in Sep 2024

8/10 Good

Vicente

Travelled with family
I’ve stayed at embassy suits and Marriott a lot but my opinion I like intercontinental it’s like both of them out together
Stayed 1 night in Sep 2024

2/10 Terrible

Joe

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not today
Moldy shower curtain Door to a balcony that wasent there opened up. Got charged 36 bucks for something perhaps the bottle of water I drank in the room. For $350 bucks stay somewhere else
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
The stay was amazing. Will for sure be back for another stay. The room and view from the room were both wonderful. Thanks for making this special occasion a great memory
Stayed 1 night in Sep 2024

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite being an older hotel it was comfortably outfitted and consistently presented a classy touch of luxury. It is conveniently located for both walking and driving. Downstairs restaurant was very good and the coffee bar had good quality coffee.
Stayed 6 nights in Jun 2024

8/10 Good

Barry

Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brian T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic upscale hotel with friendly staff and very comfortable rooms. Walk to shopping and dining.
Stayed 2 nights in Aug 2024

4/10 Poor

Katherine

Travelled with family
Disliked: Cleanliness
If you are a heavy sleeper and want a pool close to plaza, this might be a good room for you. If you want a 5 star feel, this is not it. If you are a light sleeper, and want a quiet hotel with good location stay somewhere else.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

8/10 Good

Scott

Stayed 1 night in Aug 2024

6/10 Okay

Susie

Liked: Room comfort
Decent stay but needs some attention
Overall, a nice stay just pointing out some deficiencies based on expectations for price & amenities & service desired. Staycation for husband's birthday. Called prior to arrival to inquire about room, put on hold for awhile. Mediocre attitude. Same person helped me on arrival, same attitude & didn't remember me at first. Gave me good room w great view. Comfy bed. Tub & sink wouldn't drain & bathroom floor seemed a little dirty. Lamp USBs didn't charge phone & watch. Restaurant walls & floor baseboard filthy. Pool patio standing water, moldy in some places - needs redo. Comfy pool loungers. Ran out of towels. Loved walking to restaurants on Plaza for dinner.
Stayed 2 nights in Aug 2024

10/10 Excellent

SHERMAN

Stayed 1 night in Aug 2024

8/10 Good

Sally

Stayed 2 nights in Aug 2024

8/10 Good

John

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024