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El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Exterior
Restaurant
4 outdoor pools
Exterior
Beach bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • On private beach
  • All-inclusive
  • Free airport shuttle
  • Room service

Explore the area

Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Cenote Azul
    6 min drive
  • Tajma Ha Cenote
    10 min drive
  • Xpu-ha Beach
    13 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    265 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for JUNIOR SUITE

Free minibar, in-room safe, desk, laptop workspace

JUNIOR SUITE

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

SWIM UP JUNIOR SUITE

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM SWIM UP JUNIOR SUITE

PREMIUM SWIM UP JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

PREMIUM SWIM UP JUNIOR SUITE

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

LUXURY JUNIOR SUITE

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for BEACHFRONT JUNIOR SUITE

BEACHFRONT JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

BEACHFRONT JUNIOR SUITE

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM JUNIOR SUITE

PREMIUM JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

PREMIUM JUNIOR SUITE

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM OCEANVIEW JUNIOR SUITE

PREMIUM OCEANVIEW JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

PREMIUM OCEANVIEW JUNIOR SUITE

  • 45 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Superior

Free minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite With Garden View

Pool | 4 outdoor pools

Suite With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Suite Premium

  • Sleeps 2
  • 1 Double Bed

Suite With Garden View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite Luxury

Free minibar, in-room safe, desk, laptop workspace

Suite Luxury

  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

Pool
All-inclusive
Spa
Free airport shuttle
4.2 out of 5, Very good, (201)
The price is CHF 424
for 1 night
includes taxes & fees
18 Dec - 19 Dec
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

About this property

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Adults-only beachfront property
Catch some rays on El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers 380 accommodations with free minibar items and a safe. 30-inch Smart televisions come with cable channels.

Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and hairdryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a private beach.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive. During your stay, you'll be close to Half Moon Bay. Features include free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, 2 beach bars and 7 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to body treatments, facials or massages at the spa
  • Amenities include a terrace
  • On-site recreation includes a private beach
  • 9 minutes by car from Puerto Aventuras Marina and 6 minutes from Ecopark Kantun Chi
  • Free airport shuttle service
Some rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 7 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a garden and a terrace. Self parking and valet parking are free.

This 4.5-star Kantenah property is smoke free.

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive has 6 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 2 beach bars
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

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El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 182 reviews" "
Rating 8 - Good. 37 out of 182 reviews" "
Rating 6 - Okay. 24 out of 182 reviews" "
Rating 4 - Poor. 10 out of 182 reviews" "
Rating 2 - Terrible. 5 out of 182 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

rosalva

Liked: Staff & service
Stayed 8 nights in Aug 2024

4/10 Poor

Samantha

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Checking in to the property took a while and the lobby was not air conditioned. A lot of the restaurants on the map that was provided weren’t open the times listed or just weren’t open at all and we were not informed of this. You had to be seated in a specific dining area to have any meal meaning you couldn’t grab something quick and go. The waiters in the a la carte restaurant weren’t very attentive and we ended up going to the bars ourselves to get the drinks while at meals. While trying to relax on the beach, large CAT construction equipment would drive by all day as well as lawnmowers and weed wackers which were not very pleasant to listen to while on the beach. We were not properly informed of what the all inclusive included which was a day trip to a separate beach because the front desk staff stated “this beach isn’t very good”. They had no reservations available for our time there so we missed out. The rooms were nice and air conditioned. The inside restaurants were not air conditioned. The bartenders and a few waiters were very helpful but besides that not very friendly or welcoming service. Our shuttle to the airport insisted on picking us up at 7am for a 12pm flight leading to hours waiting around in the airport.
Stayed 4 nights in Aug 2024

8/10 Good

Richard David, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Well kept. Could use some paint in various areas and upgraded fixtures.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jordan Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly amazing. The service is top notch and the food was amazing. My wife is also gluten free and every restaurant was accommodating with having decent gluten free options for her. Seaside market has the best breakfast and the lunches next to the ocean at Arrecifes are hard to beat. The palms side is definitely nicer though. Our favorite part of the trip was the service. Shout of to Maria at the entertainment area (she is so sweet), the nice man at the beach the night of the fire show for letting us watch, the woman who decorated our bed for our anniversary (BEAUTIFUL), Gabriel our driver from Lomas who is too kind, and Miguel for his incredible beachside drink service. The staff are all too kind here and go above and beyond for you. My wife and I will definitely be staying again.
Stayed 6 nights in Aug 2024

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service
It was okay, the staff was super friendly though
Stayed 6 nights in Aug 2024

6/10 Okay

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive you are treated like a family member that has come home after a long time away. We enjoy our stay it was beyond great and our room was perfect. The swim out suite is magnificent. Great place we are going to inquire about getting married there.
Stayed 5 nights in Jul 2024

4/10 Poor

Michael Anthony

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We like the transportatio from -to airport. We didn't like, pools were small, the food was very limited, poor variety. The hotel and tooms were rundown,; beach area small,too many rocks.The more inclusive; bonanza ranch it seemed to be a horseriding tour, turnsout that the horse riding was not included basically a waste of time. The catamaran tour was good but the 30 min jetski which is included could not ride because of no slots.
Stayed 5 nights in Aug 2024

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough great things about our stay. From our welcome and check - in to getting picked up at our room at 4:45 am - everyone was extremely friendly and always wanting to please. To name a few - Roberto and Anselmo from driftwood , Mariana , Gabriela and Diana at the SPA - the personnel who did check- in , Janet from the swim up bar , Moises from the limas travel group, all the Staff - they all know what customer service means. The rooms were nice , could use some updating on certain details - like the curtains, but overall nice . Honestly what matters is the experience and the food - both top notch . Can’t wait to come back !
Stayed 4 nights in Jul 2024

4/10 Poor

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This place is not very welcoming to single travelers. Single travelers do not receive the same attention/service as couples or groups! I do not recommend this place if you are traveling alone.
Stayed 7 nights in Jul 2024

4/10 Poor

chanell

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Dani

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing stay and definitely will be back. Only cons were they were supposed to do birthday decorations in our room my husband requested for my birthday and someone came in around the scheduled time brought towels and left. When he went to talk to someone about it, he was told we had a do not disturb sign on the door but neither of us definitely put up a sign. He also booked a candlelight dinner on the beach for my birthday but there was a tiny drizzle so they moved it to the outdoor dining area which is not the experience we paid for but Alex made sure we were refunded which was great but doesn’t change the fact that the only day that went “bad” was my birthday of all days OF COURSE lol but not the end of the world! Only other con was our jacuzzi wouldn’t fill up but maintenance switched it out promptly and it was great! So really not a con at all but those are the only negatives of the whole trip. Jesus and Cumi are two of the best people and bartenders there, it was like having friends we’ve known forever to talk with. I can’t say enough good things about this place it was so amazing and I wish I lived there !
Stayed 5 nights in Jul 2024

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice Will book again lol
Stayed 4 nights in Jul 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love this place. We had a swim up suite and our concierge and staff were so nice! Very attentive! Can’t wait to come back!
Stayed 5 nights in Jul 2024

10/10 Excellent

Daniel Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort with beautiful people working there
Stayed 1 night in Apr 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything
Stayed 3 nights in May 2024

10/10 Excellent

Veronica, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My significant other, and I had a very nice time. Water was beautiful accommodations was beautiful and the service staff was excellent. Food was excellent and service. The only part of the trip I might not have liked was the room .It was a little old. It was a little musty when you first come into the room the size of the room is a very nice size . It wasn’t bad but it was good. Overall 0 to 10 I will give you a 7 1/2
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Stayed 4 nights in Jul 2024

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how tropical the grounds were! All staff was kind and attentive. Food was excellent.
Stayed 5 nights in Jul 2024

10/10 Excellent

oleksandr, Nampa

Stayed 6 nights in Apr 2024

8/10 Good

Abraham

Stayed 1 night in Jul 2024

2/10 Terrible

De’Shay

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Before the Hurricane we had a great experience at the resort. Food was delicious, amenities were great. Room was outdated, not so great. I received hot tub rash from the hot tub. Due to Hurricane Beryl i had an extremely poor experience. We lost power and water in our room 3604 on July 5th from 2:45 am until 11:30am the next morning when we decided to checkout due to the power and water still not working. We were fed a disgusting meal box at 5pm on the 4th. Room service was cut off. And we weren’t fed again until 12noon on the 5th, 18 hours with no food, and 8-9 hours with no power or water. I would like to be refunded for one night. I was still a guest and better preparations should have been made for guests as you all knew a hurricane was coming.
Stayed 2 nights in Jul 2024

2/10 Terrible

Dulce

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024