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Four Seasons Resort Oahu at Ko Olina

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Four Seasons Resort Oahu at Ko Olina

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Bar (on property)
Aerial view
Room, Accessible (The Residence) | Premium bedding, down duvets, pillow-top beds, minibar
4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
92-1001 Olani Street, Kapolei, HI, 96707
  • Kohola Lagoon
    ‪2 min walk‬
  • Secret Beach Ko Olina
    ‪4 min walk‬
  • Lanikuhonua Lagoon
    ‪6 min walk‬
  • Kapolei, HI (JRF-Kalaeloa)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Partial Ocean View

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Partial Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Room, Accessible, Partial Ocean View

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Ocean View

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Partial Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Room, Partial Ocean View

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Oceanfront

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Ocean View (King Bed)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Accessible, Ocean View (King Bed)

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pacific)

Suite, 1 King Bed (Pacific) | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed (Pacific)

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, Garden View

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Accessible, Oceanfront

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Oceanfront

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Prime)

Suite, 1 Bedroom, Oceanfront (Prime) | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Oceanfront (Prime)

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Oceanfront

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Accessible

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Accessible, Oceanfront

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Outdoor Spa Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room (Outdoor Spa Tub)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Accessible (with Outdoor Spa Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, Accessible (with Outdoor Spa Tub)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Resort View

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront (Prime Corner)

Room, 1 King Bed, Oceanfront (Prime Corner) | Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Oceanfront (Prime Corner)

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Oceanfront

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Resort)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 2 Double Beds (Resort)

  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Accessible

Presidential Suite, 2 Bedrooms, Accessible | Premium bedding, down duvets, pillow-top beds, minibar

Presidential Suite, 2 Bedrooms, Accessible

  • 357 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds

View all photos for Junior Suite, 2 Double Beds, Accessible, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 2 Double Beds, Accessible, Oceanfront

  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Premium bedding, down duvets, pillow-top beds, minibar

Penthouse, 2 Bedrooms

  • 297 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Oceanfront

  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Room, Accessible, Oceanfront

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible (The Residence)

Room, Accessible (The Residence) | Premium bedding, down duvets, pillow-top beds, minibar

Room, Accessible (The Residence)

  • 378 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Junior Suite, 1 King Bed (Resort)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed (Resort)

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Marriott's Ko'Olina Beach Club

Pool
Spa
Kids pool
Waterslide
4.3 out of 5, Excellent, (933)
The price is CHF 687
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Marriott's Ko'Olina Beach Club

About this property

Four Seasons Resort Oahu at Ko Olina

Luxury resort on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Four Seasons Resort Oahu at Ko Olina's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Four Seasons Resort Oahu at Ko Olina offers 370 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished lanais. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 65-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

This Kapolei resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Microwaves, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor tennis courts and a health club are featured at the resort. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Four Seasons Resort Oahu at Ko Olina. During your stay, you're just a quick walk from Kohola Lagoon. Enjoy features like 4 outdoor pools, 4 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Valet parking available for a fee
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, facials or body treatments at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Steps from Kohola Lagoon and 4 minutes on foot from Secret Beach Ko Olina
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. At Four Seasons Resort Oahu at Ko Olina, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is available in public spaces for a fee. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Parking is available for a fee.

This 5-star Kapolei resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Four Seasons Resort Oahu at Ko Olina has 4 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Wired internet (USD 22 per stay)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 75 for adults and USD 15 to 75 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Health club
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 1 (weight limit: 25 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 75 for adults and USD 15 to 75 for children
  • Fee for wired Internet in public areas: USD 22 per stay (rates may vary)
  • Airport shuttle fee: USD 340.00 per vehicle (one-way)
  • Valet parking fee: USD 48.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 161-167-3600-02
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Four Seasons Resort Oahu at Ko Olina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Seasons Resort Oahu
Four Seasons Resort Oahu Ko Olina Kapolei
Four Seasons Oahu Ko Olina Kapolei
Four Seasons Oahu At Ko Olina
Four Seasons Resort Oahu at Ko Olina Resort
Four Seasons Resort Oahu at Ko Olina Kapolei
Four Seasons Resort Oahu at Ko Olina Resort Kapolei

Four Seasons Resort Oahu at Ko Olina Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 588 out of 707 reviews" "
Rating 8 - Good. 70 out of 707 reviews" "
Rating 6 - Okay. 30 out of 707 reviews" "
Rating 4 - Poor. 13 out of 707 reviews" "
Rating 2 - Terrible. 6 out of 707 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience from the hotel itself, to the room, the staff/service, food, and beach. We stayed in the prime corner room and loved the two views. It was very relaxing. Highly recommend getting a massage while you're there!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon, Honolulu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and wonderful staff always.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible resort with great amenities, wet areas were under construction during our time there but the resort did a great job of providing alternatives. Staff is always happy and willing to help. Only 2 complaints I have, Michael Mina’s fish house needs to revamp menu. Sorry to say, that was the worst dinner we had on the island. And more pool floaty for the resort guests. Many of their stuff made it over to the Disney resort side. Still a 5 star resort regardless, will be back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, property and service! Exactly what you’d expect from the Four Seasons! Incredible stay and will definitely return! The restaurants were also amazing!
Stayed 8 nights in Oct 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing service. Kids club is best we have ever been to
Stayed 4 nights in Oct 2024

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities, room comfort
Treat Me Like I am Somebody
The hotel was breathtaking large AF lanai I had the cheap room toward mauka Top notch service love love love I am rich look poor and this company always makes sure I am legit U stayed here probably eight times Why? Brown Hawaiian Female Rich AF they treat me like the first three things and forget I am rich as Fxxz whatever they made me sign an agreement when I was there I lived w my husband for eighteen years never treated like a step child never asked to do things that others don't have to do I guess they were worried about $750 which they charged they acted like I was homeless and never gonna pay them I am a millionaire
Stayed 3 nights in Oct 2024

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Very great the staff knew us by our names and always very helpful and kind
Stayed 7 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful, luxurious resort!
We absolutely loved staying here in Oahu for our honeymoon! We were greeted with leis and a drink. The room was spacious, comfortable, and luxurious. They had champagne, chocolate-covered strawberries, and cookies in the room for us when we arrived. During our stay, we used the beach back they provided for us, too, and they even wrapped up our charging cords, so they weren’t hanging. The adults’ only infinity pool and beach were both amazing! We do wish this had a complimentary breakfast included, as well as a self-park option. The valet was very quick, but we do like being able to just get our car when we want. Plus, the overnight park charge was expensive. It was pricey to stay here, but we wanted to splurge on our honeymoon. This was definitely worth the splurge!
Stayed 6 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for our wedding at Secret Beach. The view was gorgeous, all of the staff was friendly, we loved the spa, the gym is nice and has a great view, all excursions are top notch!
Stayed 7 nights in Oct 2024

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 6 nights in Oct 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for our 10 year anniversary and it was a trip of lifetime. Everything was top notch…the restaurants, the service, staff, pools, room, etc. Definitely coming back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Talwinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the ocean view corner suite, what a beautiful view. The staff were very friendly and helpful. Noe was an amazing restaurant, the filet mignon and the tagliatelle was one of the best we’ve ever had. We would definitely stay at the four seasons again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was such a beautiful property. All we wanted to do was relax and that was definitely what we were able to do.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, beautiful hotel
Stayed 9 nights in Sep 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was over-the-top nice and made every effort to make our stay perfect in every way.
Stayed 5 nights in Sep 2024

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just everything wow
Stayed 7 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice before. Each visit a couple of years apart except this last one which was five years later. The staff is amazing! They greet you in the hall with a smile and are very helpful for the most part. We did have a cranky young woman at the front desk when we asked to do a late check out. The restaurants are good, but Mina’s Fish Hose was a big disappointment because the menu was not accommodating to my allergies. It was very heavy into raw fish and the grilled fish was tough and was a small portion for the money. The ambiance there is wonderful, but the food was mediocre. It was our favorite restaurant the last visit. Noe was great! We ate there several times. The rooms are looking tired and the shower had mold in the corners, but otherwise the hotel is very nice. I would give it four stars. They need more dining options and more GF options in all restaurants.
Stayed 8 nights in Aug 2024

4/10 Poor

PANG, PALO ALTO

Liked: Property conditions & facilities
Disliked: Staff & service
No staff at the reception for checking out. It’s 9:30 am in the morning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just make sure all the lighting works properly because we had to unscrew the bulbs everytime before bed. Other than that it was great!
Stayed 7 nights in Aug 2024

10/10 Excellent

Zian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet resort, lots of activities to do! Love the coffee shop in the lobby!
Stayed 4 nights in Aug 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

Payam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50/50
We absolutely love this resort! The views are stunning, and the service is exceptional. The pool and beach service are top-notch. They provide beach chairs, towels, iced water, and sunscreen. For an additional cost, you can also get beverages, food, daybeds, and cabanas. I highly recommend the daybed; it's incredibly comfortable. However, there are a few things that could be improved. The food at the resort is quite disappointing. I've tried every restaurant, and none of the dishes stood out—they were all bland and flavorless. Additionally, the resort is not exclusive to guests, which is frustrating. Anyone can make reservations at the restaurants, making it difficult for guests to secure dinner reservations. We stayed in a king-size oceanfront room and used the sofa bed, but the sofa bed was extremely uncomfortable with a hard mattress that felt like sleeping on the floor. The room was also not cleaned properly from the previous guests. We found trash under the nightstands and in the closet, and the shower doors and mirrors were dirty. Overall, it's a beautiful place to visit, but I believe there are areas for improvement, especially considering the nightly rate they charge.
Amazing coconuts! Have to be preordered a day before. I highly recommend.
Room
Room View
Room View
Stayed 4 nights in Aug 2024