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ASTORIA Hotel & Medical Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ASTORIA Hotel & Medical Spa

Exterior
Exterior
Indoor pool
Superior Double Room, 2 Single Beds, City View | In-room safe, desk, iron/ironing board, free WiFi
Sauna, hot springs/mineral springs, body treatments, hydrotherapy

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Vrídelní 92/21, Karlovy Vary, 360 01
  • Mill Colonnade
    1 min walk
  • Market Colonnade
    3 min walk
  • Hot Spring Colonnade
    4 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    10 min drive

Room options

View all photos for Superior Double Room, 2 Single Beds, City View

Superior Double Room, 2 Single Beds, City View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Single Beds, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Single Room, 1 Bedroom, City View

Superior Single Room, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free WiFi

Superior Single Room, 1 Bedroom, City View

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Panoramic Double Room, 2 Single Beds, City View

Panoramic Double Room, 2 Single Beds, City View | In-room safe, desk, iron/ironing board, free WiFi

Panoramic Double Room, 2 Single Beds, City View

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Double Room, 1 Bedroom

Comfort Double Room, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room, 1 Bedroom

  • 18 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Panoramic Single Room, 1 Bedroom, City View

Panoramic Single Room, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free WiFi

Panoramic Single Room, 1 Bedroom, City View

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Single Room, 1 Single Bed

Comfort Single Room, 1 Single Bed | In-room safe, desk, iron/ironing board, free WiFi

Comfort Single Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

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The price is CHF 273
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

ASTORIA Hotel & Medical Spa

Riverwalk Karlovy Vary hotel in Karlovy Vary City Centre with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a sauna, self parking and spa services are on-site.
ASTORIA Hotel & Medical Spa offers 103 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna. There are 12 hot springs open between 6:00 AM and 6:00 AM.
During your stay at ASTORIA Hotel & Medical Spa, you're just a quick walk from Vridelni kolonada. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, aromatherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna and bicycles to rent
  • Steps from Vridelni kolonada and Mill Colonnade
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
ASTORIA Hotel & Medical Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a library, and a vending machine are also featured at the business-friendly ASTORIA Hotel & Medical Spa. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Karlovy Vary hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
ASTORIA Hotel & Medical Spa has a restaurant on site.

Languages

Czech, English, German, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Uncovered parking on site (CZK 500 per night)
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A restaurant

Restaurants on site

  • Tea Lounge Room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a regional park
  • On the riverwalk

Full-service spa

  • 12 hot springs
  • Aromatherapy
  • Hot springs open from 6:00 AM - 6:00 AM
  • Hot springs water temperature - 70 ºC
  • Hydrotherapy
  • Massage
  • Sauna

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CZK 500.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: CZK50 per person, per night. This fee does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CZK 2500.00 per vehicle (one way)
  • Uncovered self-parking fee: CZK 500 per night
  • Pet fee: CZK 500.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
ASTORIA Hotel & Medical Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Hot springs access available from 6:00 AM to 6:00 AM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

ASTORIA Hotel Medical Spa Karlovy Vary
ASTORIA Hotel Medical Spa
ASTORIA Medical Spa Karlovy Vary
ASTORIA Medical Karlovy Vary
Astoria & Medical Karlovy Vary
ASTORIA Hotel & Medical Spa Hotel
ASTORIA Hotel & Medical Spa Karlovy Vary
ASTORIA Hotel & Medical Spa Hotel Karlovy Vary

ASTORIA Hotel & Medical Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 110 reviews" "
Rating 8 - Good. 49 out of 110 reviews" "
Rating 6 - Okay. 16 out of 110 reviews" "
Rating 4 - Poor. 8 out of 110 reviews" "
Rating 2 - Terrible. 0 out of 110 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Florian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay and visit this beautiful city. The hotel is right in the heart of the city.. best place Very nice, friendly and polite staff. Great service and awesome SPA! 👍
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Doug

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Tywan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is well maintained and we had a very large room with a balcony and beautiful view. The breakfast was extensive and well prepared. The highlight of the trip was the reception staff who checked us in. He was by far the most hospitable, kind helpful and welcoming person I've ever met in all my travels. I would return to this hotel for this lovely human! Thank you form making a weekend break with a dear friend so memorable.
Stayed 1 night in Mar 2024

8/10 Good

Mekhribon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the shower in the room is very cramped, it is very difficult to turn around for a medium-sized dada
Stayed 5 nights in Apr 2023

6/10 Okay

Dilsad

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The location is perfect, room was clean and had a nice view. But these are not the things makes a good property. If you think about the price of the room, breakfast was not good at all. I didnt recognize while making res, check out time is 10, it really doesnt make sense and if you want until 12 which is regular check out for most of properties, they want you to pay for it. When we are checking in, we were faced with the same approach, we wanted to give luggage first, receptionist said c-in is at 2! They took our luggage ofcourse, but this is service industry and service is more important than anything else.
Stayed 1 night in Jul 2022

8/10 Good

Semen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 17 nights in Oct 2021

8/10 Good

Beata and Gilles

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
You have to pay for everything
Hotel is renovated, rooms are small but comfortable. Service could be better as for everything in this hotel you have to pay. It's medical spa 4* but you have to pay for slippers and bathrobes, swimming pool and steaming rooms. I understand that for spa treatments you pay but for basic pool or sauna you shouldnt, nor for slippers or bathrobes which are standard in other hotels. Breakfast is excellent and big choice..
Stayed 1 night in Sep 2020

8/10 Good

Beata and Gilles

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Orientated on making money, modern hotel
Hotel is renovated and rooms are modern. However, I found service at the reception not as nice as in the other hotels in Karlove Vary. It feels that the hotel is orientated on making money. They charge for everything, slippers, bathrobes even that they offer pool and spa facilities. Other 4 star hotels have slippers and bathrobes in their rooms as standard. Rooms are very small but modern. I found single bed big enough to sleep comfortable but short for tall person. Breakfast choice excellent. Prices for spa services very expensive.Excellent location.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Všechno bylo v pořádku, na recepci velice ochotní odpovědět na případné dotazy...
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

elsbeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a relaxing and restoring stay. I wish we would have known to reserve treatments when we made hotel reservations.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 12 nights in Aug 2019

8/10 Good

Calum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Karlovy Vary. Great sauna and pool, tasty buffet breakfast. Tearoom is a nice touch, you can try different teas.
Stayed 1 night in Jul 2019

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a pain, and so is finding this place!!!!
Stayed 1 night in May 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
We were only going to stay one night but ended up staying three. They were very friendly and helpful to us.
Stayed 1 night in Apr 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was great
Stayed 1 night in Apr 2019

10/10 Excellent

MM, Prague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in spa center, good breakfast, nice tea room, reliable wifi, friendly staff.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel in the center of Karlovy Vary, very convinient
Stayed 10 nights in Sep 2018

6/10 Okay

Natalie, Hopkins

Disliked: Staff & service, room comfort
It is old 3 star hotel with no AC. The location is perfect , everything is close. The breakfast is good and tearoom is very pleasant. The team was friendly and you can have nice big variety medical treatment inside and mineral water outside .
Stayed 15 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
No Air condition , Inside the room it's a vase very hot inside the hotel also very hard because no work and condition
Stayed 6 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The rooms were a bit worn down, but the location was amazing. Breakfast was varied and tasty, but because we were not using the spa facilities we got grouped onto 3 tables with other "not-spa" guests. We were paying guests and should have had the courtesy of a table as well. You should keep in mind this is a medical spa and as a result, many guests appear to be in poor health.
Stayed 3 nights in Aug 2018