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CARLSBAD PLAZA Medical Spa & Wellness hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CARLSBAD PLAZA Medical Spa & Wellness hotel

Exterior
Exterior
Minibar, in-room safe, desk, iron/ironing board
Couples treatment room(s), body treatments, aromatherapy
Café

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
Mariánskolázenská 25, Karlovy Vary, 360 01
  • Karlovy Vary Municiple Theater
    5 min walk
  • Hot Spring Colonnade
    8 min walk
  • Church of St. Mary Magdalene
    9 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    10 min drive

Room options

View all photos for Junior Suite (Wellness and Fitness access)

Junior Suite (Wellness and Fitness access) | Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Wellness and Fitness access)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Wellness and Fitness access)

Deluxe Double Room (Wellness and Fitness access) | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room (Wellness and Fitness access)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (Supreme Wellness and Fitness access)

Executive Double Room (Supreme Wellness and Fitness access) | Minibar, in-room safe, desk, iron/ironing board

Executive Double Room (Supreme Wellness and Fitness access)

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room (Wellness and Fitness access)

Comfort Double Room (Wellness and Fitness access) | Minibar, in-room safe, desk, iron/ironing board

Comfort Double Room (Wellness and Fitness access)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Queen Wellness and Fitness access)

Single Room (Queen Wellness and Fitness access) | Minibar, in-room safe, desk, iron/ironing board

Single Room (Queen Wellness and Fitness access)

  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Elite Double or Twin Room (Wellness and Fitness access)

Minibar, in-room safe, desk, iron/ironing board

Elite Double or Twin Room (Wellness and Fitness access)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Wellness and Fitness access)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite (Wellness and Fitness access)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

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Grandhotel Pupp

Pool
Hot tub
Spa
Pet-friendly
4.6 out of 5, Wonderful, (886)
The price is CHF 484
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About this property

CARLSBAD PLAZA Medical Spa & Wellness hotel

Luxury hotel with 2 restaurants and 4 indoor pools
This smoke-free hotel features 2 restaurants, 4 indoor pools and a full-service spa. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar.
CARLSBAD PLAZA Medical Spa & Wellness hotel offers 151 accommodations with DVD players and minibars. A pillow menu is available. LED televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

4 indoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
During your stay at CARLSBAD PLAZA Medical Spa & Wellness hotel, you're just a quick walk from Slavkovsky Forest Nature Reserve. Free WiFi in public areas, 4 indoor pools and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine at Sorrento, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 4 indoor pools or soak in the hot tub
  • Treat yourself to hot stone massages, body wraps or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Slavkovsky Forest Nature Reserve and Karlovy Vary Museum
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of CARLSBAD PLAZA Medical Spa & Wellness hotel, you'll find a full-service spa, 4 indoor swimming pools, Access to hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1808 square feet (168 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the luxury CARLSBAD PLAZA Medical Spa & Wellness hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Karlovy Vary hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Sorrento – This buffet restaurant specialises in international cuisine.
ID Bar & Restaurant – This fine-dining restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ID Bar & Restaurant
  • Sorrento

Things to do

  • 4 indoor pools
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 4 indoor pools
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,808 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night, plus a deposit of EUR 300 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 105.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Airport shuttle fee: EUR 275 per vehicle (one-way)
  • Covered self-parking fee: EUR 25 per day
  • Pet deposit: EUR 300 per stay
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 105.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
CARLSBAD PLAZA Medical Spa & Wellness hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Carlsbad Plaza
Carlsbad Plaza Hotel
Carlsbad Plaza Hotel Karlovy Vary
Carlsbad Plaza Karlovy Vary
Plaza Carlsbad
CARLSBAD PLAZA Medical Spa Wellness hotel Karlovy Vary
CARLSBAD PLAZA Medical Spa Wellness hotel
CARLSBAD PLAZA Medical Spa Wellness Karlovy Vary
CARLSBAD PLAZA Medical Spa Wellness
CARLSBAD PLAZA Medical Spa & Wellness hotel Hotel
CARLSBAD PLAZA Medical Spa & Wellness hotel Karlovy Vary
CARLSBAD PLAZA Medical Spa & Wellness hotel Hotel Karlovy Vary

CARLSBAD PLAZA Medical Spa & Wellness hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 33 out of 47 reviews" "
Rating 8 - Good. 8 out of 47 reviews" "
Rating 6 - Okay. 4 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 5 nights in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Sep 2024

10/10 Excellent

Rotem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service in an outstanding property
Outstanding service across the board from any employee we came across. Excellent location, and full of historical atmosphere. Great comfort and a wonderful retreat. Thank you! Especially thankful for kind hospitality and welcoming to us with our dog. It made our experience so much nicer. Thank you again!
Stayed 1 night in May 2024

10/10 Excellent

Tamara, Fair Lawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, room is big, clean. Dining area is great, food very good, staff is friendly and professional and friendly.
Stayed 4 nights in Apr 2024

10/10 Excellent

Vasily

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Bozena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple amazing.
Stayed 1 night in Sep 2023

8/10 Good

Amer, Dhahran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable and quiet rooms and excellent spa facilities
Stayed 2 nights in Jun 2023

8/10 Good

Amer, Dhahran

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with many options. Friendly staff
Stayed 7 nights in Jun 2023

10/10 Excellent

Hamed, Coral Gables

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run hotel providing th
Stayed 5 nights in Apr 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great time here and we would gladly return. Great spa facilities and nice (paid) valet parking. We were greated at the door which is always nice, and we had complimentary fruit and water, much appreciated as well. No negatives.
Stayed 1 night in Dec 2022

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! We will definitely be back again for a visit.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway in Karlovy Vary October 2022.
Being it is our first stay in Karlovy Vary and we wanted to experience a Wellness Treatment in an excellent place. So selecting Carlsbad was based on great reviews by customers. It was amazing and we will definitely return for more of the Wellness Treatments, Great Customer Services, Hotel Presentations and Room Accommodations. Location is convenient to shopping districts.
Stayed 2 nights in Oct 2022

10/10 Excellent

Simona, Santa Cruz

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very recommended
The hotel is in 2 minutes walk from the city centre. The staff was very friendly and professional. The room was big and comfortable, well. The bed is good. The spa is wonderful
Stayed 2 nights in Sep 2021

2/10 Terrible

Giridhar

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good service, perfect location, rooms little overpriced
Stayed 1 night in Jun 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

6/10 Okay

Jen, Clayton, CA

Liked: Cleanliness
Disliked: Staff & service
Older hotel, cranky staff but great pools!
Staff at hotel and in the pool/spa are not friendly. Customer service training would be a big plus at this location. Older furnishings and decor. Amazing pools and sauna facilities. Great location in Karlovy Vary. Overpriced.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Clean very convenient and hospitable on the center and friendly

6/10 Okay

Dr. Holger Josef

Travelled with group
Liked: Cleanliness
Erwartung nicht erfüllt!
Hatten uns von einem 5 Sterne Hotel mehr erwartet. Besonders freundlicheres Personal, etwas weniger Kitsch.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jorge Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel y atencion
Stayed 1 night in Aug 2024

10/10 Excellent

Cihangir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Björn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes historisches Hotel, welches sich hervorragend in seine Umgebung einfügt. Die Ausstattung empfand ich auch als Standesgemäß, wobei man nicht in jede Ecke schauen sollte. Im öffentlichen Spabereich waren die Becken und Saunen relativ kühl, einige Saunen erreichten nicht die angegebene Temperatur. Das Personal sehr freundlich, wobei die Fremdsprachenkenntnisse nicht unbedingt einem solchen Haus würdig erscheinen. Das Frühstücksbuffet war sehr groß und reichhaltig. Frische Eierspeisen werden dabei auf Bestellung gereicht. Einen kleinen Minuspunkt gibt es für das Hotel. Am Tag der Abreise hatte der Hauptbucher des Zimmers Geburtstag, das Geburtsdatum wurde beim Check-In erfasst. Es gab diesbezüglich keine Aufmerksamkeit o.ä., kein Weltuntergang aber bei einem solchen Hotel erwarte ich das einfach. Alles in allem, würde ich das Hotel jederzeit wieder buchen.
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage und schöner Wellnessbereich
Stayed 4 nights in Feb 2024

4/10 Poor

Jacqueline

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024