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Grandhotel AMBASSADOR National House

4.0 star property

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Photo gallery for Grandhotel AMBASSADOR National House

Front of property – evening/night
Lobby
Regional cuisine
Indoor pool
Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Room service
  • Parking available
  • Breakfast available

Explore the area

Map
T. G. Masaryka 1088/24, Karlovy Vary, 36001
  • Jan Becher Museum
    ‪2 min walk‬
  • Elizabeth's Spa
    ‪3 min walk‬
  • Mattoni Mineral Water
    ‪3 min walk‬
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, iron/ironing board

Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Suite

Tower Suite | Minibar, in-room safe, desk, iron/ironing board

Tower Suite

  • 60 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, iron/ironing board

Classic Single Room

  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, iron/ironing board

Classic Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

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Room

Grandhotel Pupp

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (904)
The price is CHF 259
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Grandhotel Pupp

About this property

Grandhotel AMBASSADOR National House

Hotel in Karlovy Vary with full-service spa and bars/lounges
A full-service spa, an indoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a nightclub, 2 bars/lounges and a sauna.
Grandhotel AMBASSADOR National House offers 83 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Grandhotel AMBASSADOR National House, you're just a quick walk from Jan Becher Museum. Free WiFi in public areas, 2 bars and a full-service spa are available.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Julius Zeyer
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, hydrotherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Steps from Jan Becher Museum and 3 minutes on foot from Elizabeth's Spa
  • Pets welcome for a fee
Grandhotel AMBASSADOR National House offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A nightclub, spa services, and tour/ticket assistance are also featured at Grandhotel AMBASSADOR National House. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Karlovy Vary hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Julius Zeyer – This restaurant specialises in Regional cuisine.
Room service is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11 for adults and EUR 11 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Julius Zeyer

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 11 for children
  • Self-parking fee: EUR 10.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Property is also known as

Grandhotel AMBASSADOR Národní Dům Hotel Karlovy Vary
Grandhotel AMBASSADOR Národní Dům Hotel
Grandhotel AMBASSADOR Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům Hotel Karlovy Vary
Hotel Grandhotel AMBASSADOR - Národní Dům Karlovy Vary
Hotel Grandhotel AMBASSADOR - Národní Dům
Grandhotel AMBASSADOR Národní Dům Hotel
Grandhotel AMBASSADOR Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům
Karlovy Vary Grandhotel AMBASSADOR - Národní Dům Hotel
Grandhotel AMBASSADOR - Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům
Grandhotel AMBASSADOR National House Hotel
Grandhotel AMBASSADOR National House Karlovy Vary
Grandhotel AMBASSADOR National House Hotel Karlovy Vary

Grandhotel AMBASSADOR National House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 137 out of 300 reviews
Rating 8 - Good. 113 out of 300 reviews
Rating 6 - Okay. 35 out of 300 reviews
Rating 4 - Poor. 8 out of 300 reviews
Rating 2 - Terrible. 7 out of 300 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tom

Stayed 2 nights in Sep 2024

6/10 Okay

Mindaugas, Mundelein

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Nice place, but not 4 star quality hotel. A/C is barely working. Felt like senior assisted living facility. Tiny pool, which used by individuals with skin problems, would never use it. A OK breakfast buffet, but I’d suggest to go somewhere else to eat. If you want to sleep at night, do not open the windows, it is loud. Other than that, it’s nice place to stay :-)
Stayed 3 nights in Sep 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive experience
Stayed 3 nights in May 2024

8/10 Good

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was awesome. Room was perfect. Loved it. The only issue we had was with a rude hostess at the restaurant attached to the hotel. Maybe she had a bad day, but she was far from welcoming. Other then that, super.
Stayed 2 nights in Sep 2023

8/10 Good

Irena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Gary

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We didnt like the older long hairedan at check in. Completely lazy, did not offer to help with bags or anything. If your bahs are heavy, good luck with the stairs if you get this man. Copied our passports for some reason too. Asked the other front desk help and they had no idea why, or where he put this vital info. And they charge for extras like hot water kettle to make in room coffee which there was none to begin with. The pillows were terrible so we asked for smaller pillows and they charged for delivery of these pillows that werent even smaller.. Bonus points for location only. Its a run down place for sure with no access to the room A/C. Its a set temp and not cool enough for July in Karlovy Vary. It was a heat wave! Stear clear, not worth the money.
Stayed 2 nights in Jul 2023

8/10 Good

Ivan

Stayed 1 night in Dec 2022

10/10 Excellent

NOORA

Stayed 2 nights in Oct 2022

10/10 Excellent

Rashid

Travelled with family and small children
It was good
Stayed 1 night in Aug 2022

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room bathroom. Very friendly and helpful male receptionist on check out with excellent english skills.
Stayed 1 night in Aug 2022

10/10 Excellent

abdulwahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Roksana

Travelled with family
Disliked: Staff & service, property conditions & facilities
TERRIBLE
Staff unavailable when calling reception !!!!!!! they don't even call back ! No coffee maker in the room and Breakfast don't start until 8 am!!!!!!!!!!!!!!!!!!!!!! we had to leave at 5:30 am to catch our Bus back to Prague and I did mention it to the reception guy ( with better English ) the day before ! on the darling morning of our departure , a female receptionist with bare understanding of English and perhaps worst Desk skills tells me that I OWE over 5200 Koruna ( total cost of our stay)!!!! Even after repeatedly mentioning to her that the amount have been paid MONTHS ago view Hotel.ca she kept pointing to the stupid bill that she printed and requesting the total amount ! I showed her my internet hotel.com bill history and told her that the amount has been paid and she then proceed by saying that the amount is for stay and Spa ( minimal English / just saying " you pay this amount & you used spa)!!!!!!! Frustrated , I told her that I was not going to wait all day for her to figure out her error and I had a bus to catch ( hoping she could understand ) and told her that I'm NOT going to repay her the money and left !!!!!!!! absolute disaster . DO NOT GO THERE !!!!!!!
Stayed 2 nights in May 2022

6/10 Okay

Verified traveller

Liked: Staff & service
R Review
A nice enough property but the climate control in the room did not work, flat pillows, poor bedding, Wi-Fi did not work. It is a grand property they should invest a bit to ensure customers have a good night's sleep. Service and breakfast were good.
Stayed 1 night in May 2022

8/10 Good

BEZALEL

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

MARINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice traditional hotel which is very charming, friendly staff,good breakfast
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Would not recommend. The heating was not working properly in our room and we were offered no solution.
Stayed 2 nights in Oct 2020

10/10 Excellent

Gianfranco, Prague

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during our stay in this lovely hotel in the city center. Amazing location, professional staff and the building itself worth a visit.
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stinking old hotel.. long queue at reception.. no stay in future
Stayed 1 night in Aug 2020

10/10 Excellent

LuisML, Prague

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommended! Visit the hotel with my wife, my 20-month-old baby and my Chihuahua dog. They treated us super well, great detail to let us in before 2 pm, for our baby. Thank you very much!
Stayed 2 nights in Jul 2020

8/10 Good

Bara, Prague, Czech Republic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I adored the old-world charm and friendly staff. I was just disappointed that the hotel didn't let us know beforehand that the pool was still closed for quarantine, since they were open for the rest of the country. That said, they worked to make up with for it with a fantastic breakfast from room service and really friendly service.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were given an upgrade and the room was wonderful. The reception staff were extremely helpful With any questions we asked. Very happy.
Stayed 2 nights in Nov 2019