8/10 Good
Emilie
15 Apr 2024
Liked: Staff & service
Emilie
Stayed 4 nights in Apr 2024
Hotel Heluan
3.0 star property
Choose dates to view prices
Photo gallery for Hotel Heluan
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Breakfast included
- Free WiFi
Explore the area
387/41 Tržište, Karlovy Vary, Karlovarský kraj, 360 01
- Zámecké Lázně2 min walk
- Market Colonnade2 min walk
- Hot Spring Colonnade3 min walk
- Karlovy Vary (KLV-Karlovy Vary Intl.)19 min drive
Room options
View all photos for Superior Triple Room
Superior Triple Room
- 45 sq m
- City view
- Sleeps 4
- 1 Queen Bed and 1 Single Bed
View all photos for Deluxe Triple Room
Deluxe Triple Room
- 45 sq m
- Sleeps 4
- 1 Queen Bed and 1 Single Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
- 45 sq m
- Sleeps 3
- 2 Single Beds
View all photos for Deluxe Double Room
Deluxe Double Room
- 34 sq m
- Sleeps 3
- 1 Queen Bed
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About this property
Hotel Heluan
Hotel in Karlovy Vary with free breakfast
Free breakfast, free Wi-Fi in public areas and multilingual staff assistance are available at this hotel. Housekeeping is available on request.
Hotel Heluan offers 15 accommodations with a hairdryer and blackout curtains. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a bath and bidets. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.
During your stay at Hotel Heluan, you're just a quick walk from Zámecké Lázně. Free breakfast and free WiFi in public areas are available.
- Free continental breakfast served daily
- Free Wi-Fi in some public areas
- Amenities include multilingual staff and a lift
- Steps from Zámecké Lázně and Market Colonnade
Free breakfast is served daily. WiFi is free in public spaces. Hotel Heluan also features multilingual staff and a lift.
Smoking is allowed in designated areas at this 3-star Karlovy Vary hotel.
Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Languages
Czech, English, German, Vietnamese
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Food and drink
- Free continental breakfast available daily 8:00 AM to 10:00 AM
Family friendly
- Mini-fridge
Conveniences
- Limited-hour front desk
Guest services
- Housekeeping (on request)
- Multilingual staff
Accessibility
- Lift (100 centimetre wide door)
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Hypo-allergenic bedding
Bathroom
- Bathtub
- Bidet
- Hair dryer
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV with cable channels
- Netflix
- Streaming services
Food and drink
- Mini-fridge
More
- Desk
- Iron/ironing board on request
- Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 3:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's Whatsapp mobile app before check-in
Access methods
Front desk (limited hours), lockbox
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CZK 500.0 per day.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Rollaway bed fee: CZK 500.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 8:00 AM - 3:00 PM.
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Whatsapp mobile app before check-in.
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Whatsapp mobile app before check-in.
Property is also known as
Hotel Heluan Hotel
Hotel Heluan Karlovy Vary
Hotel Heluan Hotel Karlovy Vary
Hotel Heluan Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 1 reviews" "
10 - Excellent
0
Rating 8 - Good. 1 out of 1 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 1 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews" "
2 - Terrible
0
8.0/10
Staff & service