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Hotel Karuizawa Cross

3.0 star property

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Photo gallery for Hotel Karuizawa Cross

Reception
Church view | Pillow-top beds, in-room safe, individually decorated
Bunk Superior (2) | Pillow-top beds, in-room safe, individually decorated
Front of property
Patio Superior | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103

Room options

View all photos for Church view

Church view | Pillow-top beds, in-room safe, individually decorated

Church view

  • 36.12 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room | Pillow-top beds, in-room safe, individually decorated

Design Double Room

  • 29.55 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Design Twin Room

Design Twin Room | Pillow-top beds, in-room safe, individually decorated

Design Twin Room

  • 28.84 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Kyu-Karu Patio

Kyu-Karu Patio | Pillow-top beds, in-room safe, individually decorated

Kyu-Karu Patio

  • 55.02 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Bunk Superior (1)

Bunk Superior (1) | Pillow-top beds, in-room safe, individually decorated

Bunk Superior (1)

  • 43.71 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Square View (2)

Square View (2) | Pillow-top beds, in-room safe, individually decorated

Square View (2)

  • 38.88 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Twin Superior

Twin Superior | Pillow-top beds, in-room safe, individually decorated

Twin Superior

  • 33.49 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Bunk Superior (2)

Bunk Superior (2) | Pillow-top beds, in-room safe, individually decorated

Bunk Superior (2)

  • 38.80 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Bunk Superior (3)

Bunk Superior (3) | Pillow-top beds, in-room safe, individually decorated

Bunk Superior (3)

  • 38.80 sq m
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Bunk Beds

View all photos for Patio Superior

Patio Superior | Pillow-top beds, in-room safe, individually decorated

Patio Superior

  • 31.35 sq m
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Asia Oriental (2)

Asia Oriental (2) | Pillow-top beds, in-room safe, individually decorated

Asia Oriental (2)

  • 49.07 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for Square View (1)

Square View (1) | Pillow-top beds, in-room safe, individually decorated

Square View (1)

  • 49.07 sq m
  • Sleeps 4
  • 3 Large Single Beds and 1 Single Sofa Bed

View all photos for Terrace Superior

Terrace Superior | Pillow-top beds, in-room safe, individually decorated

Terrace Superior

  • 38.32 sq m
  • Sleeps 4
  • 3 Large Single Beds and 1 Single Sofa Bed

View all photos for Asia Oriental (1)

Asia Oriental (1) | Pillow-top beds, in-room safe, individually decorated

Asia Oriental (1)

  • 59.53 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Single Futons

View all photos for Twin Superior Room

Exterior

Twin Superior Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Asia Oriental Room 1

Pillow-top beds, in-room safe, individually decorated

Asia Oriental Room 1

  • Sleeps 8
  • 4 Single Futons and 2 Queen Beds

Twin Room

  • Sleeps 2
  • 2 Double Beds

Family Room with Terrace

  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 2 Double Beds

View all photos for Run Of House

Pillow-top beds, in-room safe, individually decorated

Run Of House

  • Sleeps 4
  • 2 Double Beds

Kyu Karu Patio Room

  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Room

Pillow-top beds, in-room safe, individually decorated

Double Room

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Double Bed

King Suite

  • Sleeps 6
  • 2 King Beds

Deluxe, Semi-Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Church View Room

Pillow-top beds, in-room safe, individually decorated

Church View Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Square View Room 1

Exterior

Square View Room 1

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Double Beds

View all photos for Terrace Superior Room

Pillow-top beds, in-room safe, individually decorated

Terrace Superior Room

  • Sleeps 4
  • 3 Double Beds

View all photos for Asia Oriental Room 2

Pillow-top beds, in-room safe, individually decorated

Asia Oriental Room 2

  • Sleeps 6
  • 2 Single Futons and 2 Queen Beds

View all photos for Square View Room 2

Pillow-top beds, in-room safe, individually decorated

Square View Room 2

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Semi-Double Room

Pillow-top beds, in-room safe, individually decorated

Standard Semi-Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe, Semi-Double

Pillow-top beds, in-room safe, individually decorated

Deluxe, Semi-Double

  • Sleeps 6
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Deluxe Queen Suite

  • Sleeps 6
  • 2 Single Futons and 2 Queen Beds

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About this property

Hotel Karuizawa Cross

Family-friendly hotel with 2 restaurants and nightclub
This hotel features 2 restaurants, a nightclub and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, 2 coffee shops/cafes, concierge services and a garden are on-site.
Hotel Karuizawa Cross offers 24 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Karuizawa Cross. During your stay, you're just a quick walk from St. Paul's Catholic Church Karuizawa. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at モンテ・クッチーナ
  • Continental breakfast served daily for a fee
  • Extended parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, locker space and a gift shop
  • Just a 3-minute drive from Karuizawa Prince Shopping Plaza and a few minutes from Karuizawa Prince Hotel Ski Resort
There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A nightclub, a terrace, and barbecue grills are also featured at the family-friendly Hotel Karuizawa Cross. Self parking is free.

Smoking is allowed in designated areas at this 3-star Karuizawa hotel.

The hotel hosts a free manager's reception daily.
モンテ・クッチーナ – This restaurant specialises in Italian cuisine and serves brunch, lunch, dinner and light fare.
和食処　あさま – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
CROSS BAR – This bar overlooks the garden. Guests can enjoy al fresco dining (weather permitting). Open daily.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1,000 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: JPY 1,650 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • CROSS BAR
  • モンテ・クッチーナ
  • 和食処　あさま

Things to do

  • Art gallery
  • Designer stores
  • Nightclub
  • Shopping centre
  • Ski passes
  • Ski storage
  • Wine tours

Family friendly

  • Baby monitor
  • Children's dinnerware
  • Free cot
  • Highchair
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 1650 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 322 out of 510 reviews
Rating 8 - Good. 145 out of 510 reviews
Rating 6 - Okay. 32 out of 510 reviews
Rating 4 - Poor. 4 out of 510 reviews
Rating 2 - Terrible. 7 out of 510 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle Pao Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delight travellers and excellent location
The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa.
Stayed 2 nights in Nov 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were large. They were just like the pictures. The included buffet breakfast downstairs was convenient. The location was right next to the Ginza shopping street and only a 20 minute walk to Kumoba Pond.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jolyn Xian Peng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 1 night in Nov 2024

10/10 Excellent

Arvind

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for a small family. Well located being close to shopping strip and within walking distance of good restaurants. Parking lot opposite the hotel was handy, as we had a hire car.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nasser

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a quiet place with lots of restaurants around.
Stayed 1 night in Oct 2024

10/10 Excellent

Juozas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

shuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karan

Stayed 3 nights in Jul 2024

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for vacation
Stayed 2 nights in Jul 2024

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, nice and cozy
Stayed 2 nights in Jun 2024

8/10 Good

KA HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay in as the staff were nice and friendly. The place was not very occupied at the nights i stayed so it was really quiet to a point it was kinda scary as no staff were stationed after some time.
Stayed 2 nights in Jun 2024

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel botique hotel. Interesting configuration as the upper level is the hotel, first level has all the retail shops. Walking distance to many nice small shops.
Stayed 1 night in May 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent except no laundry service or self-serve laundry provided in the hotel. Otherwise, it would be a prefect 10 score.
Stayed 2 nights in May 2024

10/10 Excellent

Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very modern. Great location and very walkable to shopping and other forms of transportation.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean hotel. Heater was great. there is floor heating. Staff are very friendly and car park is a short walking distance from hotel. i would definitely return.
Stayed 3 nights in Apr 2024

8/10 Good

Lionel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was roomy and amenities up to standard. The adjoining carpark not paved and muddy during winter months.
Stayed 1 night in Mar 2024

10/10 Excellent

Lai Ping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, nice ambience and friendly staff
Stayed 1 night in Mar 2024

8/10 Good

Lam Ka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and we were being warm welcome from the staffs.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly unique and cool hotel in a great location. Really big room, clean and comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ho Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Just the perfect hotel one can find in Karuizawa, especially for non-driving tourists. From the station, you can take a bus right to “Kyu Karuizawa” and this hotel has actually one entrance in the main Kyu Karuizawa street. There is another bus stop nearby which you can take to Shiraito Waterfalls. This hotel is just the most considerate and detailed minded hotel I have ever been. They even provide guests with cleansing oil, facial wash, toner and face lotion - if you are just in Karuizawa for a short stay, you can just leave your worries to the hotel. This hotel will definitely be on my top list if I ever visit Karuizawa again!
Stayed 1 night in Oct 2023

10/10 Excellent

Kai Wai Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious with many windows. The environment is beautiful and surrounded by tall trees. The staff at front desk is polite and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Jun 2023

10/10 Excellent

Dimitrios

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean with floor heating.
Stayed 1 night in Jun 2023