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Karuizawa Marriott Hotel

5.0 star property

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Photo gallery for Karuizawa Marriott Hotel

Premium bedding, down duvets, in-room safe, desk
Balcony
Property amenity
Front of property – evening/night
Comfort Cottage Twin Room with Hot-Spring Bath (Dog Friendly, Non Smoking) | Premium bedding, down duvets, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
4339 Nagakura, Karuizawa, Nagano, 389-0111
  • Hoshino Onsen Hot Spring
    ‪4 min drive‬
  • Karuizawa Stone Church
    ‪5 min drive‬
  • Karuizawa Prince Shopping Plaza
    ‪6 min drive‬

Room options

View all photos for Cottage (Dog Friendly, Hot-Spring)

Cottage (Dog Friendly, Hot-Spring) | Exterior

Cottage (Dog Friendly, Hot-Spring)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds

View all photos for Twin Room, 2 Single Beds (with View Bath)

Twin Room, 2 Single Beds (with View Bath) | Premium bedding, down duvets, in-room safe, desk

Twin Room, 2 Single Beds (with View Bath)

  • 39 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed (with Open Air Bath)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (with Open Air Bath)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds | Premium bedding, down duvets, in-room safe, desk

Suite, 2 Single Beds

  • 78 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Premium bedding, down duvets, in-room safe, desk

Superior Twin Room, 2 Single Beds

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds (with Open Air Bath)

Premium bedding, down duvets, in-room safe, desk

Twin Room, 2 Single Beds (with Open Air Bath)

  • 39 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 3 Single Beds, Non Smoking (Japanese Style)

Room, 3 Single Beds, Non Smoking (Japanese Style) | Premium bedding, down duvets, in-room safe, desk

Room, 3 Single Beds, Non Smoking (Japanese Style)

  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, 1 King Bed (with View Bath)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (with View Bath)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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Public bath

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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (306)
The price is CHF 373
for 1 room
includes taxes & fees
22 Mar - 23 Mar
Hotel Indigo Karuizawa by IHG

About this property

Karuizawa Marriott Hotel

Luxury hotel with 24-hour fitness centre and spa services
A restaurant, a 24-hour fitness centre and spa services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Karuizawa Marriott Hotel offers 142 air-conditioned accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.

Public bath/onsen services include an indoor public bath and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Our customers tell us that they enjoy the overall property condition at Karuizawa Marriott Hotel. During your stay, you'll be within walking distance of Yukawa Furusato Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a gift shop
  • On-site recreation includes hot springs and a 24-hour gym
  • Just a 4-minute drive from Hoshino Onsen Hot Spring and 6 minutes from Karuizawa Prince Shopping Plaza
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Karuizawa Marriott Hotel offers its guests hot springs and a 24-hour fitness centre. Spa services, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the luxury Karuizawa Marriott Hotel. Limited free parking is available on a first-come, first-served basis.

This 5-star Karuizawa hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11 AM.
Grill & Dining G – On-site buffet restaurant.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11 AM for a fee: JPY 4,850 per person
  • A restaurant

Restaurants on site

  • Grill & Dining G

Things to do

  • 24-hour gym
  • Hot springs
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • Facials
  • Hot springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Disposable personal items such as hairbrush, and shower cap are available for a surcharge in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4850 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Japanese futons are provided based on the number of adults in the reservation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Karuizawa Marriott
Karuizawa Marriott Hotel Hotel
Karuizawa Marriott Hotel Karuizawa
Karuizawa Marriott Hotel Hotel Karuizawa

Karuizawa Marriott Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 157 out of 363 reviews
Rating 8 - Good. 149 out of 363 reviews
Rating 6 - Okay. 31 out of 363 reviews
Rating 4 - Poor. 18 out of 363 reviews
Rating 2 - Terrible. 8 out of 363 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tomoko

Stayed 1 night in May 2023

10/10 Excellent

Irin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and cleaniness of the hotel was good, but it was way way overpriced for the type of room (unit style bathroom etc). Also the food was incredibly expensive - JPY8,000 for a dinner bento box (looked like something that would cost around jpy 1,500 at any other place). I have been living in Japan over 25 years and I would not recommend the hotel because it was so overpriced. I drive a ferrari but otherwise i focus on value for money and this was certainly not value for money. Staff were very nice and polite as one would expect in Japan. That's standard for Japan. We ate our breakfast outside of the hotel for a quarter of the price of the hotel - full breakfast in the forest overlooking a beautiful stream - couldnt beat it.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good base for karuizawa
Satisfactory onsen. Good breakfast spread
Stayed 3 nights in Dec 2019

10/10 Excellent

Yip, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff; efficient check-in, spacious room; very good breakfast
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel to stay
A very friendly hotel for family. Our 5 years old grandson loves it. We love the in-house hot spring. Such convenient after a day out be able to come back relax & soak in the hot spring, so refreshing. Food in hotel is excellency both dinner & breakfast with wide spread & choices. Regrettably not enough time to eat full breakfast as rushing to go ski lesson for grandson. Close to town where lots of shopping & food at the factory outlets. Close to ski slopes. Don’t rely on Google direction as it takes you one big round & easily get lost at the interchange when one can simply go straight from town.
Stayed 2 nights in Dec 2019

4/10 Poor

Shelly, Tokyo

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed with my husband and dog. Everything was overpriced and the quality was way below average. Food was not great and the hot spring was one of the worst I’ve ever been to. Bath unit was nasty and old. I wish they reformed the hot springs. That would make things much better. Staff was friendly and nice, lobby was clean.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, the buffet breakfast is unique and the most favorable is the staffs are really care about guests' safety. Typhoon no.19 is approaching today, hotel staffs keep sharing the latest traffic and typhoon information during our checkout.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2019

10/10 Excellent

CHUN HUNG RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice international brand hotel in the area
1. Generous size room, comfortable & clean 2. Ample parking 3. The onsen is nice & clean 4. Breakfast is fine
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, but the extra bed in our room is not good enough
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff. Was unexpectedly upgraded due to overbooking of the room type I had reserved and it was absolutely lovely.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The private onsen was terrific, we used it twice a day.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and nice food! Will stay here again for sure
Stayed 2 nights in Apr 2019

8/10 Good

Arnaud

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Marriott hotel
Good hotel with excellent service. Not the coolest design but highly functional.
Stayed 2 nights in Dec 2018

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for road trip
Very good for road trip , big car park. But not recommend to traveler who take public transportation. No any food supply even room service after 10pm. And need to drive at least 15mins to find a overnight convenience store for food . So remember to prepare some food in case you are hungry at the mid night . The public onsen is decent and beautiful design .
Stayed 1 night in Oct 2018

8/10 Good

Wai Ho Willington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018