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Karuizawa Prince Hotel East

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Karuizawa Prince Hotel East

Reception
Exterior
East Cottage TypeA(Non-Smoking) | Down duvets, in-room safe, free WiFi, bed sheets
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Forest Twin Room(Non-Smoking) | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Air conditioning
  • Gym
  • Laundry

Explore the area

Map
1016-75 Karuizawa, Karuizawa, Nagano-ken, 389-0193
  • Karuizawa Prince Hotel Ski Resort
    1 min walk
  • Karuizawa Prince Shopping Plaza
    4 min walk
  • Primo
    5 min walk
  • Karuizawa Station
    11 min walk

Room options

View all photos for Superior Twin Room(Non-Smoking)

Superior Twin Room(Non-Smoking) | View from room

Superior Twin Room(Non-Smoking)

  • 32 sq m
  • Resort view
  • Sleeps 2
  • 2 Single Beds

View all photos for East Cottage TypeA(Non-Smoking)

LCD TV

East Cottage TypeA(Non-Smoking)

  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Forest Twin Room(Non-Smoking)

Forest Twin Room(Non-Smoking) | Down duvets, in-room safe, free WiFi, bed sheets

Forest Twin Room(Non-Smoking)

  • 32 sq m
  • Resort view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Down duvets, in-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Forest Twin Room

Down duvets, in-room safe, free WiFi, bed sheets

Forest Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Prince Cottage A

Down duvets, in-room safe, free WiFi, bed sheets

Prince Cottage A

  • Sleeps 4
  • 4 Single Beds

Similar properties

Exterior

Karuizawa Prince Hotel West

Free WiFi
Restaurant
Gym
Tennis court
4.2 out of 5, Very good, (1001)
The price is CHF 1'333
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Karuizawa Prince Hotel West

About this property

Karuizawa Prince Hotel East

Family-friendly, slopeside fun with a full-service spa
Enjoy direct access to the slopes and a full-service spa at Karuizawa Prince Hotel East during the winter, and return in the summer for a round at the resort's golf course.
Karuizawa Prince Hotel East offers 162 accommodations with a safe and coffee/tea makers. Beds feature down duvets. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including hot springs and 3 outdoor tennis courts. Other recreational amenities include ski-in/ski-out access and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Karuizawa Prince Hotel East. During your stay, you're just a quick walk from Karuizawa Prince Hotel Ski Resort. Enjoy features like free WiFi in public areas and free train pick-up service, plus 2 restaurants.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at 爽風(Sofu)
  • Self-parking available for a fee
  • Indulge with body treatments, massages or facials at the spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes hot springs, a golf course and 3 outdoor tennis courts
  • Steps from Karuizawa Prince Hotel Ski Resort and 4 minutes on foot from Karuizawa Prince Shopping Plaza
  • Free train station pick-up, local-area and shopping centre shuttle service
During the winter, enjoy on-site recreational activities like snowboarding, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a 24-hour fitness centre. Getting to the slopes is a breeze with the resort's complimentary ski shuttle. Karuizawa Prince Hotel East helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the resort's bar.

There are 2 restaurants on site. Public spaces have free WiFi. This ski resort also offers outdoor tennis courts and ski passes. For a fee, parking is available.

This 4-star Karuizawa resort is smoke free.

爽風(Sofu) – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Karuizawa Grill – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free 24-hour train station pick-up shuttle
  • Free shopping centre shuttle
  • Free ski shuttle
  • Parking on site (JPY 1,000 per night)

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Karuizawa Grill
  • 爽風(Sofu)

Family friendly

  • Bowling alley
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.
Guests staying in any Cottage room type must check-in at the cottage reception.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The onsite hot springs are accessible only to guests booked in Forest Twin and Superior Twin Rooms.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Prince Hotel East
Karuizawa Prince East
Prince East
Karuizawa-Machi Prince Hotel
Karuizawa Prince Hotel East Resort
Prince Hotel East Resort
Prince Hotel Karuizawa Machi
Karuizawa-Machi Prince Hotel
Karuizawa Prince Karuizawa
Karuizawa Prince Hotel East Resort
Karuizawa Prince Hotel East Karuizawa
Karuizawa Prince Hotel East Resort Karuizawa

Karuizawa Prince Hotel East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 186 out of 446 reviews" "
Rating 8 - Good. 170 out of 446 reviews" "
Rating 6 - Okay. 54 out of 446 reviews" "
Rating 4 - Poor. 23 out of 446 reviews" "
Rating 2 - Terrible. 13 out of 446 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shpendi, Calistoga

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a very good hotel. Everything was excellent. Unfortunately, the “American breakfast” is not much of a diversion from the Japanese breakfast. The American breakfast needs a serious upgrade. That aside, and excellent hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Chan Fai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient place with in house transport services provided
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for ski & snowboard
The hotel just next to snow resort. Enough facilities and rental shop/institute for ski and snowboard. Suitable for ski/snowboard beginner to stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Wee Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really attentive and we had a really enjoyable 4 night stay at the Prince East Cottage.
Stayed 4 nights in Dec 2023

6/10 Okay

Olga

Travelled with family
Liked: Staff & service
Humid, outdated cabin in the woods. The room spotless, the staff were wonderful. It wasn’t what I expected for the price.
Stayed 2 nights in Aug 2023

8/10 Good

Thit Han

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy commute between hotel East and West. Walking distance to shopping and bicycle rental to explore town and surroundings area.
Stayed 2 nights in Jun 2023

8/10 Good

Ka Ming Esmond

Stayed 5 nights in Jan 2023

8/10 Good

Haytham, Dhahran

Travelled with family and small children
Liked: Cleanliness, amenities
the coltage ceiling not deighned for tall people and furnature needs renovation
Stayed 1 night in Nov 2022

8/10 Good

Ken

Liked: Staff & service
Peaceful area
Our stay got off to a bad start when receptionist at check in said our reservation was for one person and that we had to pay an extra 6000 yen for two nights. I said the reservation was definitely made for two, but she said no. So I reluctantly agreed to pay. I finally found my reservation that confirmed I was right. When I went back to show receptionist she said I didn’t have to pay the extra 6000 yen. That was it. No apologies. Not the typical Japanese courtesy. Most of the remaining staff were very courteous and helpful. Maybe this receptionist was just having a bad day. The hotel was nice and quiet surrounded with beautiful trees and located near a very popular outlet. The buffet breakfast was very good.
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Rachel

Stayed 3 nights in Feb 2020

8/10 Good

Ho sing

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karuizawa princely stay
Hotel was near train station with bus service provided. The cottage we stayed is very near the ski slope and karuizawa shopping outlet with tons of shops. Karuizawa old Ginza street is just further away. The cottage was clean, spacious and amenities all provided. As we were only staying 2 nights, we rejected Housekeeping to support hotel’s eco programme and were given a ¥1000 voucher which wife used to buy some souvenir at the lobby as we were checking out. Overall a wonder stay except that cottage was very cold at night. Not sure if it was the weather or we didn’t know how to use the heater in the room properly! 😅
Stayed 2 nights in Dec 2019

10/10 Excellent

Alice, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to train station and shopping mall, it's a 10 min walk if u missed the shuttle bus. The room is clean. However, I don't know why the front desk staff refused to book a table for us in Nakakaruizawa directly, he needed us to talk to the restaurant owner ourselves. I'm not sure if he would still insist if the restaurant owner doesn't speak English.
Stayed 1 night in Nov 2019

8/10 Good

S.K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottage was warm and cozy. It was great for a small group to share the cottage with a small living space. However, it was quite a shame for the kitchen not to equip a microwave. Nonetheless, it was a great stay and it was very close to the outlet for those who love to shop!
Stayed 1 night in Nov 2019

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, spacious and clean. Good service
We had a cottage all to ourselves and the place is really spacious for our family of 4. Due to the low season, our cottage is near the reception which makes it easy even to walk out. As it was raining quite heavily during the period, the hotel provided us with door to door shuttle service. The staff are always so polite and willing to help us. We love the place and will definitely come back again.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Old one bedroom cottage but nice view!
The one bedroom cottage was very old already and the bathroom was really old and dirty because of the wood! And the room was very dusty! On The second day they changed another room for me which is better and more clean and I appreciated that! Many friendly staffs there but one short hair young lady in the cottage reception was really not helpful! I asked for help to book a restaurant because I cannot talk in Japanese and she just dial the number and pass me the phone and asked me to talk, and I said I cannot speak Japanese and she still asked me to speak! I asked very nicely I just wonder why she had to do that?and she know English as well. The outlet is just next to the hotel which is very convenient!
Stayed 4 nights in Jul 2019

8/10 Good

Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s surrounded by lots of trees. It’s pleasant to walk around, and enjoy the fresh air.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cottage
All well, very clean and cosy cottage. Long waiting time for the shuttle bus rather to walk if the weather is good.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Michele, Montreal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We like the fact that you rent your own cottage and the resort is bug and you have shuttles included to help you travel in the resort and even outside of it
Stayed 2 nights in May 2019

10/10 Excellent

AL, HK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general ambience was nice, in particular the night view, which gave a very relaxing vibe. We were arranged a room closest to the passage to the hotspring area which suited us a lot with a person with limited mobility. Very thoughtful!
Stayed 1 night in May 2019

6/10 Okay

Nga Wing

Fair
Shuttle bus to terminal is not so frequent (~every 30 mins) and guests with big luggages have to stand with the crowd, with NO separate arrangement even per request. English level of staff is not good enough to communicate with guest. However, i must praise the staff who reply email promply and helpful way to receive package and store luggage one day prior to our checkin for us.
Stayed 1 night in May 2019

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019