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Hotel Encounter Nepal

3.0 star property

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Photo gallery for Hotel Encounter Nepal

Terrace/patio
View from property
Lobby
Lounge
Deluxe Double Room | Premium bedding, down duvets, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
Golkupakha, Thamel North, Ward No 29, Samakhusi Marg, Kathmandu, 44600
  • Garden of Dreams
    ‪9 min walk‬
  • Narayanhity Palace Museum
    ‪13 min walk‬
  • Durbar Marg
    ‪13 min walk‬
  • Kathmandu (KTM-Tribhuvan Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room

  • 5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down duvets, minibar, in-room safe

Standard Double Room

  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Encounter Nepal

Family-friendly Kathmandu hotel in Thamel with a full-service spa
This hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a sauna and a rooftop terrace are on-site.
Hotel Encounter Nepal offers 36 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 21-inch LED televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages.
During your stay at Hotel Encounter Nepal, you're just a quick walk from Ballys Casino. Free WiFi in public areas, free valet parking and a full-service spa are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Garden Restaurent, a fine-dining restaurant with garden views
  • Continental breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Just a 2-minute drive from Kathmandu Durbar Square and 5 minutes from Pashupatinath Temple
  • Airport pick-up and casino shuttle service available for a fee
Hotel Encounter Nepal offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A rooftop terrace, spa services, and a library are also featured at the family-friendly Hotel Encounter Nepal. A shuttle from the airport to the hotel (available 24 hours) and a casino shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kathmandu hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:00 AM.
Garden Restaurent – This fine-dining restaurant overlooks the garden. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free secured self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: NPR 700 for adults and NPR 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Restaurent

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NPR 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NPR 700 for adults and from NPR 200 for children
  • Airport shuttle fee: NPR 1300 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: NPR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Hotel Encounter Nepal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9823645567

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Encounter Hotel
Encounter Hotel Nepal
Encounter Nepal
Encounter Nepal Hotel
Hotel Encounter
Hotel Encounter Nepal
Encounter Hotel Kathmandu
Hotel Encounter Nepal Kathmandu
Encounter Nepal Kathmandu
Hotel Encounter Nepal Hotel
Hotel Encounter Nepal Kathmandu
Hotel Encounter Nepal Hotel Kathmandu

Hotel Encounter Nepal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 158 reviews
Rating 8 - Good. 60 out of 158 reviews
Rating 6 - Okay. 26 out of 158 reviews
Rating 4 - Poor. 7 out of 158 reviews
Rating 2 - Terrible. 6 out of 158 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place by Thamel
We loved our stay here, especially the times we spent in the courtyard restaurant. Laxman was lovely and took great care of us there.
Stayed 2 nights in Jan 2024

10/10 Excellent

Naofumi

Stayed 1 night in Dec 2023

6/10 Okay

Charles, kingston

Liked: Staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Alyce, Smiths Station

Stayed 3 nights in Oct 2023

2/10 Terrible

Deepak

Stayed 1 night in Sep 2023

6/10 Okay

Matthew

Stayed 2 nights in Jul 2023

10/10 Excellent

Utshav Bikram

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I had the pleasure of staying with Hotel Encounter 4 separate times in 2 1/2 weeks, and it was a fantastic experience. The staff was excellent, the food was incredible, and the rooms are a nice safe-haven when you are so far from home. I am so appreciative. Thank you, Hotel Encounter, for taking such great care of me!
Stayed 1 night in Jun 2023

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just across the road to from Thamel tourist area this hotel is peaceful with decent sized rooms, hot showers, peaceful courtyard, good breakfasts, espresso style coffees. Staff are helpful & friendly. Stayed here multiple times. April 2023
Stayed 1 night in Mar 2023

10/10 Excellent

Saisiri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Manager Mr. Mukunda Pokharel will quickly find you a good transport to airport or wherever you want to go in Nepal. The rooms are big by American and Thai standards. Bathrooms are big and clean. Beds are excellent big and firm exactly as we like our beds to be. Staff are super safe, friendly, funny, considerate, cheerful, discreet, helpful, and can get you any service or tour or info you can possibly need. Two big quiet gardens away from exciting busy hustle and bustle of Thamel neighborhood. Rooms are very clean. Staircase is excellent, wide, beautiful, clean all marble stone for easy fast carrying luggage and running to your free breakfast in the garden. The city of Kathmandu is currently doing a lot of road work, construction, city plumbing, so most hotels in the area temporarily (less than 1 minute) have a short blast of black or grey concrete coming from sink tap, toilet, just a few seconds, so don’t panic, it’s just the city water main lines being worked on. Some hotels also have water towers or cisterns atop their roofs to ensure you have lots of water 24/7, so dusty water for a moment might be normal. Clean water eventually comes out, you’ll be OK. Drink bottled water and use that for brushing your teeth and washing your face, you will be OK. Looking forward to our next vacation in Nepal. The cities are glorious fun chaos and dusty good fun: adventure pure and simple. Do try to escape the city for the mountains! Aloha :) Namaste!
Stayed 2 nights in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and Hotel Encounter always offers me a comfortable place from which to explore Kathmandu with friendliness and excellent service.
Stayed 3 nights in Apr 2023

10/10 Excellent

Emily

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Kuman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed again after pokhara trip !
Stayed again after a trip to Pokhara, so friendly staff, was nice to be in a comfy place again.
Stayed 1 night in Nov 2022

10/10 Excellent

Kuman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent friendly staff, great location.
Stayed 3 nights in Nov 2022

10/10 Excellent

Emily

Stayed 2 nights in Nov 2022

8/10 Good

Graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Breakfast was good but kitchen is slow/inattentive at times. Very good for the price.

10/10 Excellent

MOHAMED NAHUVEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. I booked a standard room for one night. Upon check-in at the hotel, the administration upgraded it to a Deluxe room free of additional charges. The in-house restaurent was wonderful. Food was great. Room service was fast and excellent. I will definetly stay here next time I visit Kathmandu. Overall a wonderful experience. Highly recommended.
Stayed 1 night in Jul 2022

8/10 Good

Catherine, Portland OR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff met me at the airport for US$15. They provided bus to get to my next stop and Chitwan National Park. Room was clean and relatively quiet. Very close to the bus station to Pokhara or Chitwan.
Stayed 1 night in Feb 2020

6/10 Okay

Linda, Chicago

Travelled with partner
Liked: Staff & service
Mattress, old and uncomfortable, bedding, not fresh and clean, towels, gray
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Staff was so friendly and helpful. Nice area not that noisy.
Stayed 1 night in Oct 2019