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Comfort Suites Kelowna

4.0 star property

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Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Pet-friendly
  • Breakfast included
  • Gym
  • Pool

Explore the area

Map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Orchard Park Mall
    ‪3 min drive‬
  • Prospera Place
    ‪8 min drive‬
  • UBC-Okanagan
    ‪11 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

View all photos for Room

Room | Premium bedding, pillow-top beds, in-room safe, desk

Room

  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed, Non Smoking

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillow-top beds, in-room safe, desk

Suite

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillow-top beds, in-room safe, desk

Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Kelowna

Family-friendly hotel with free breakfast and 24-hour health club
Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and conference space. Housekeeping is available on request.
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Kelowna gets good marks from our customers. During your stay, you'll be within walking distance of Orchard Park Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Splash around at the waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Orchard Park Mall and 8 minutes from Kelowna General Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Comfort Suites Kelowna, you'll find an indoor pool, a waterslide, a 24-hour health club, and Access to hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 258 square feet (23 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Comfort Suites Kelowna. Self parking is free.

This Art Deco Kelowna hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Ski passes
  • Stereo
  • TV in common areas
  • Waterslide

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 258 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1018 reviews
Rating 8 - Good. 298 out of 1018 reviews
Rating 6 - Okay. 79 out of 1018 reviews
Rating 4 - Poor. 37 out of 1018 reviews
Rating 2 - Terrible. 33 out of 1018 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff were kind and friendly, rooms clean and beds comfortable. Slept so good!
Stayed 1 night in Dec 2024

4/10 Poor

Jesse

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Being on the highway there is lots of traffic noise. Breakfast was sub par and hardly any selection of food. Pool wasnt monitored so when the hockey team showed up, all the small kids were forced out by a bunch of hooligans. 3rd trip back to the front desk is when they managed to get both room leys working. They tend your room every 4 days so we had garbage piled up and ran out of toilet paper during our stay. Provided a hide a bed in the room, but no linens for it.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were efficient and friendly. The room is spacious and well appointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything if excellent in comfort inn from the staff to facilities u feel comfortable etc
Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Undisclosed added fees
The listing said the room was pet friendly, I called ahead and spoke to the front desk to see if there were any specifics I needed to request when I booked my room online, just told me to make a note on the reservation. It was only after I booked, was there mention of an up charge for my little dog. Misleeding and cheesy. Not only that, when I arrived, the form they had, the guy at the front desk, crossed out the lower amount and increased the pet fee. Deceptive
Stayed 1 night in Nov 2024

4/10 Poor

Alan

Liked: Cleanliness, property conditions & facilities
Ok location. Newly renovated but my stay was not great. My hands were full entering the hotel and the lobby door is locked. They need to let you in. The counter staffed was busy and my hands were full and I dropped all my dinner. No one's fault but inconvenient as why is it locked to get in? Also kids and adults screaming on 3rd floor so they moved me to 4th floor and the heater control didn't work in my room Thin walls I could hear the unit beside me peeing
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Summerland

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great Very friendly staff/ room excellent breakfast was very good great selection
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is newer, clean and quiet. Easy to get to off main highway
Stayed 1 night in Nov 2024

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yichao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice stay. Very clean hotel, and nice staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great and pool too
Stayed 2 nights in Nov 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2024

4/10 Poor

Home

Disliked: Cleanliness
Dirty Shower
The room was fine, until I got into the shower. It had clearly not been cleaned for an indefinite period. There were multiple black hairs of varying lengths throughout the shower and the shelf at the back of the shower had a layer of grime and scunge on it. When I brought it to the attention of the front desk personnel, they shrugged and said they would inform the housekeeping staff to do better. Not acceptable. Do better.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Matress in pull.o not suitable for anyones comfort
The rooms were lovey and clean. It was a little noisy and the pull out couch matress was unsleepable putting our 5 year old in between us for a sleepless night.
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel! The only downside is there are not very many restaurants within walking distance. But its only a few minutes drive fotoeverything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tammy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed here before but had a medical appointment and this place popped up as a suggestion. We didn’t have the best experience at other hotels over the years so thought the price was decent why not try it. Honestly I have stayed in many hotels over the years with travel, work and Girl guide trips and this hotel wa she absolute best I have stayed. I am currently having vision issues and the staff was welcoming, kind, very helpful. They assisted with my breakfast, filled my drink with ice and just outright kind and respectful This will be my first choice in any future trips to Kelowna
Stayed 1 night in Nov 2024

10/10 Excellent

Daryl

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to the air port
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most comfortable hotel beds I have ever slept on!
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor water slide was a hit!
Stayed 2 nights in Nov 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was great for kids, breakfast was very good
Stayed 2 nights in Nov 2024