Veranda Natural Resort

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Dates

March 2025

April 2025

2 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Traditional Villa, 4 Bedrooms, Non Smoking, Garden View | Terrace/patio

Bungalow Suite Deluxe | Minibar, in-room safe, individually decorated, individually furnished

Superior Family Retreat | Beach/ocean view

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Pool
Spa
Pet-friendly
Room service
Air conditioning

Explore the area

Kep Hillside, Kep, Kep

Kep National Park
‪2 min walk‬
Crab Market
‪10 min walk‬
Kep Beach
‪15 min walk‬
Phu Quoc (PQC-Phu Quoc Intl.)
‪734 min drive‬

Room options

Villa Family

76 sq m
Sleeps 4
2 Queen Beds

Hillside Suite Bungalow

52 sq m
Ocean view
Sleeps 2
1 King Bed

Four Bedroom Pool Villa

Mountain view
Sleeps 8
3 King Beds and 1 Large Single Bed

Cliff Residence Ocean Superior

65 sq m
Ocean view
Sleeps 2
1 King Bed

Cliff Twin bed

32.5 sq m
Sleeps 2
2 Single Beds

Cliff Residence Garden Superior

62 sq m
Sleeps 2
1 King Bed

Family Ocean Retreat

85 sq m
Ocean view
Sleeps 4
2 Queen Beds

Bungalow Suite Deluxe

52 sq m
Sleeps 2
1 King Bed

Cliff Residence Double

49 sq m
Sleeps 2
1 King Bed

Sunset Retreat

40 sq m
Sleeps 2
1 King Bed

Residence Penthouse

59.4 sq m
Sleeps 2
1 King Bed and 1 Queen Bed

Private Wooden Cottage

63 sq m
Sleeps 6
2 King Beds

Traditional Villa

Sleeps 12
2 King Beds and 4 Single Beds

Vacation Villa

32 sq m
Ocean view
Sleeps 2
1 Queen Bed

Traditional Villa, 4 Bedrooms, Non Smoking, Garden View

100 sq m
Sleeps 8
2 King Beds and 2 Queen Beds

Superior Family Retreat

90 sq m
Partial ocean view
Sleeps 4
4 King Beds

Suite Wooden Bungalow

45 sq m
Sleeps 2
1 King Bed

Stone Villa

49 sq m
Sleeps 2
1 King Bed

Vacation Villa Penthouse

76 sq m
Ocean view
Sleeps 2
1 King Bed

Residence Rosewood

32 sq m
Sleeps 2
1 King Bed

Similar properties

Pool
Kids pool
Free WiFi
Restaurant

for 1 room

includes taxes & fees

25 Mar - 26 Mar

About this property

Hotel with 2 outdoor swimming pools, steps from Kep National Park

Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 poolside bars, 2 bars/lounges and a snack bar/deli.

Veranda Natural Resort offers 40 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Kep hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

During your stay at Veranda Natural Resort, you're just a quick walk from Kep National Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools. Some of the pet-friendly amenities that this property offers include an off-lead area and litter trays.

Free WiFi
Free self-parking
Enjoy local and international cuisine while dining at The Secret
Take a swim in the 2 outdoor pools
Treat yourself to body treatments, hot stone massages or aromatherapy at the spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a steam room, scooters/mopeds to rent and bicycles to rent
Steps from Kep National Park and 10 minutes on foot from Crab Market
Airport shuttle service available for a fee
Cats and dogs welcome free of charge
Pet-friendly amenities are available, including an off-lead area and litter trays

Veranda Natural Resort offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at Veranda Natural Resort. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Kep hotel is smoke free.

The Secret – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM on request
Free self parking on site
Limited on-site parking

Food and drink

2 bars/lounges
2 poolside bars
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

The Secret

Things to do

2 outdoor pools
Bicycle cleaning area
Bicycle rentals
Bicycle shuttle
Bicycle tours
Billiards/pool table
Children's pool
Full-service spa
Library
Scooter/moped rentals
Steam room

Family friendly

2 outdoor pools
Children's pool
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Meeting room

Outdoors

Garden
In a national park
In the mountains
Pool loungers
Pool umbrellas
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
No lift
Stair-free path to entrance
Well-lit path to entrance

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

32-inch TV with cable channels

Food and drink

Electric kettle
Free bottled water
Limited room service
Minibar
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Desk
Desk chair
Fan
Individual decor
Individual furnishings
Laptop workspace
Mobile key entry
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

An early check-in fee will be charged

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs and cats are allowed
An off-lead area and litter trays are available

Children and extra beds

Children are welcome.

Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Veranda Natural Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Veranda Natural Resort Kep Province

Veranda Natural Resort Kep

Veranda Natural Kep

Veranda Natural

Hotel Veranda Natural Resort Kep

Kep Veranda Natural Resort Hotel

Hotel Veranda Natural Resort

Veranda Natural Resort Kep

Veranda Natural Resort Hotel

Veranda Natural Resort Hotel Kep

Veranda Natural Resort Reviews

9.6

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Sann, Verdun

Travelled with family

21 Nov 2024

Liked: Cleanliness, staff & service, amenities

Always a relaxing place. Wonderful pool. Breakfast was good but they were not eager to refill when items are gone. A reinvestment of this property is sorely need to maintain its quality.

Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

4 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Relaxing break from the cities. Extremely kind and helpful service. Substantial breakfast buffet. Beautiful views.

Stayed 3 nights in Nov 2024

10/10 Excellent

Laurin

6 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property. Great staff.

Stayed 2 nights in Apr 2024

10/10 Excellent

Dora

Travelled with group

13 May 2024

Liked: Amenities, property conditions & facilities

Beautiful and restful retreat. Despite being some of the only guests, all facilities were open and we were treated like royalty - the two swimming pools are beautiful, spa provided full service and food was excellent. We would definitely go back again and recommend it to anyone who needs a break.

Stayed 3 nights in Apr 2024

10/10 Excellent

Eugene

Travelled with group

26 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

long stay was too short

I stayed for only 6 nights and wished I could stay 3 weeks; a place where I was able to relax and feel pampered, make a home base for local touring, but also to read, contemplate, and heal. Also ate nearly all my meals at Secret restaurant: Amazing food and sincerely warm hospitality.

Stayed 6 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family

12 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best in Kep

Really lovely spot. Great service. The best thing about this hotel is the excellent infinity pool and brilliant spa treatments. Don’t even think of going to someone local to save money. The girls here are amazing at massage and nail treatments.

Stayed 3 nights in Mar 2024

8/10 Good

Lurae

Travelled with partner

12 Feb 2024

Liked: Staff & service, amenities

Ok resort. Shower does not drain. Bathroom flooded everytime we showered. Hotel is outdated. Ok for short term

Stayed 2 nights in Feb 2024

10/10 Excellent

Patrick

Travelled with group

23 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Have stayed at the Veranda Natural several times. It really is a unique and amazing property that I highly recommend. The rooms are blended into the surrounding natural landscape and both pools are well maintained. Each room is created differently. Beautiful place to relax and enjoy.

Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

7 Dec 2023

Stayed 3 nights in Nov 2023

10/10 Excellent

ERIC

Travelled with family

27 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rustic elegance, surrounded by natural beauty. Spent 2 nights. Late check out gracias granted.

Stayed 2 nights in Aug 2023

10/10 Excellent

Helen

Travelled with group

27 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort, great breakfast, nice pool and beautiful sunsets.

Stayed 3 nights in Feb 2023

10/10 Excellent

mike

Travelled with partner

12 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome, scenery, staff, and food.

Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with pets, Travelled with group

24 Jun 2021

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

I spent 3 nights at the resort with many friends. The staff is excellent, easy to understand/speak English and always check how things where and all staff greeted me as they past.While the room was very large and comfortable with nice view it's a bit worse for wear. The entire resort looks like Covid-19 has been difficult over the last 18 months. I was at the resort about two and half years ago and the property was incredible. While the structure is there many thing look in disrepair from a lack of staff. I wish the resort well and hopefully Covid will end soon so they can get more guest to pay for the proper amount of employees such a large property requires. Perhaps I will try again next year.

Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with group

7 Jun 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very nice place to stay but my only problem was the number of stairs! If you are elderly or handicapped, it is not the place to stay. If you are young, healthy, and no problems climbing many stairs you would like it. The room was large, clean, and had all that was needed for a pleasant stay. The staff was very helpful and pleasant. The breakfast was the usual fare and good. There are 2 swimming pools and both clean and set in relaxing areas of the hotel. The only other thing I can say is I would have preferred a softer bed.

Stayed 2 nights in Jun 2020

10/10 Excellent

Johan

Travelled with group

12 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group

3 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cleanest place in Kep. Beautiful location and setting. If you make it to Kep this is the place to stay.

Stayed 2 nights in Jan 2020

8/10 Good

Bunleng

Travelled with group

8 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner

4 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Veranda Resort is absolutely unique! Set amongst tropical gardens and the use of stone and timber in all buildings is awesome. Loved the Infinity pool and the garden pool. Both really well maintained and look beautiful. We were sad to leave.

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

19 Sept 2019

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children

30 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the best resort I have ever stayed at, just outstanding in every way.

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children

26 Jun 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked most of the staff. Those I liked were all friendly and helpful. The property was beautiful and very clean. I would recommend this resort to anyone I know. What I didn't like was the fact that I was made to pay for extra person for breakfast. I booked 2 rooms. Room 1 had my wife and I and my daughters age 2 and 5. Room 2 had 3 adults, 1 child age 2. When I booked, it said 3 adults per room (breakfast included). I don't think I should have been charged extra breakfast fee. The kids don't even eat much. They should not be considered. This place is high class, but the way they charged kids for the free breakfast was very petty and not a good look. Also, my other annoyance was the fact that there was one person who obviously appeared to work there, appear to monitor us the whole time during breakfast. He was not cambodian. He only seemed to greet non cambodians. It made me and my group feel awkward. He just stared and looked and not talk to us. That rubbed me the wrong way.

Stayed 2 nights in Jun 2019

8/10 Good

Michael

16 Jun 2019

Liked: Cleanliness, staff & service, room comfort

Great Resort

This was a great experience, as usual. Great rooms, and the resort is built to make you feel like you are wondering through a jungle. Two pools are fantastic. Lots of places to lounge around.the only downside is that the road to the resort is in terrible condition, making it difficult for cars, tuk tuks, and even walking. I received a kind and honest note from the manager describing the situation and their stand-off with the government about paving it. Despite this, it does make it reduce my rating from a 5 to a 4. Hopefully they will rectify this in the future, because it’s a fantastic resort.

Stayed 1 night in Jun 2019

10/10 Excellent

SOPHIE

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

SUNG SOO

Travelled with family

13 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Sujin

6 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2023

Veranda Natural Resort

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Photo gallery for Veranda Natural Resort

Reviews

Popular amenities

Explore the area

Room options

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About this property

Veranda Natural Resort

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property